CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“I ordered Joya shoes for Cheerfulsoles and they arrived well arapped and with in a few days. Delighted with my purchase. Thanks”

CheerfulSoles 5 star review on 14th January 2019

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Posted 6 years ago

Thanks for taking time to complete a review for us Roisin. The Paris was such a popular style for Joya. Now replaced with the New Athena style for 2018/19. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service, shoes arrived exactly as described and perfect fit.”

CheerfulSoles 5 star review on 13th January 2019

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Posted 6 years ago

Many thanks for taking the time to complete a review for us Aine. It's good to know that your new Joya shoes are what you hoped for. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Lovely customer service, great choice of shoes, who could ask for more such lovely people.”

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Posted 6 years ago

Ah, thank you Marilyn. Watch out for some more Joya on their way for this Spring Summer. Even sooner for the Alegria - On their way now! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Slight problem with shoes delivered but resolved promptly and efficiently - will shop again here”

CheerfulSoles 4 star review on 10th January 2019

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Posted 6 years ago

Thank you for the review Mr Johnston, It's amazing what a difference an oiled nubuck cream can make to distressed leathers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“First class service. Staff always helpful and knowledgeable. Prompt delivery service. It is important for me to be able to trust the quality and comfort of Algeria footwear. Cheerfulsoles have a good range and I buy all my boots and shoes from them. Thank-you.”

CheerfulSoles 5 star review on 6th January 2019

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Posted 6 years ago

Thank you for your kind words Lelsey. Great to see you managed to get a bargain in our Winter Sale too! Hope that you like your new boots (we have our fingers crossed for more boots on the chunky rocker sole for next Autumn / Winter). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Have used CheerfulSoles on many occasions and have always been happy with them. Shoes always as described, packaged well and delivered quickly. Excellent thank you”

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Posted 6 years ago

Thank you Julie. It's nice to hear that you are happy with our service. Good to see that you got a bargain in our Winter sale too! All the best for 20419. Jo - Cheerful Soles

Posted 6 years ago

“Very happy with my new shoes.”

CheerfulSoles 5 star review on 3rd January 2019

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Posted 6 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“All good”

CheerfulSoles 5 star review on 2nd January 2019

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Posted 6 years ago

Thanks for taking time to complete this review for us. I am pleased that we got there in the end and that you are now loving your new Alegria Shoes. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“Arrived very quickly absolutely beautiful boots thank you”

CheerfulSoles 5 star review on 1st January 2019

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Posted 6 years ago

Thanks for the review - this was such a pretty design for the Alegria Caiti boot and very popular. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Highly recommended Seller ... boots were exactly as described, friendly comms and super-fast shipping (even just before Christmas!). Thanks for the perfect Customer Service ... very much appreciated :)”

CheerfulSoles 5 star review on 29th December 2018

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Posted 6 years ago

Thanks for taking time to complete a review for us and I am pleased that the boots arrived during such a manic postage period. Best wishes for 2019. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Found Just the shoes I was looking for on the website. Joya shoes help me a great deal with my back problems which have caused me to have a drop foot for which I need to wear an orthotic foot and leg brace. The shoe has a wide fitting and removable insole which enables the foot part of the brace to fit perfectly in the shoe. Excellent! Definately reccomend Joya shoes and 100% reccomend Cheerfulsoles.”

CheerfulSoles 5 star review on 28th December 2018

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Posted 6 years ago

Thank you for such a lovely review James and I am sorry to hear about your back problems. I am pleased that the Joya range work for you and that you have managed to find us. I wish you all the best for 2019. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt delivery. Helpful sizing information meant the smaller size did fit. Shoes fine.”

CheerfulSoles 5 star review on 27th December 2018

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Posted 6 years ago

Thanks Mary. Good to know that the buying info helped. We have been selling Alegria many years now and find that ordering a size below when you have a 'normal' width foot works a treat. Kind Regards - Jo, Cheerful Soles

Posted 6 years ago

“Prompt, reliable deliveries. Good quality shoes with ranges not found elsewhere.”

CheerfulSoles 5 star review on 23rd December 2018

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Posted 6 years ago

Thank you for taking time to write a review for us. I'm pleased that you have found us and it's good to know that you like your new shoes. Best wishes for 2019, Jo - Cheerful Soles

Posted 6 years ago

“Super fast delivery and shoes fabulous so very happy with my purchase. Will buy more.”

CheerfulSoles 5 star review on 22nd December 2018

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Posted 6 years ago

Thanks for the review Sharon. We are just putting together our Spring order with Alegria so watch out for more styles added in the next few weeks. jo - Cheerful Soles

Posted 6 years ago

“I ordered a Paris II Lace Up Shoe, Light Blue 5.5, I found it a bit large, it was changed for 5.0 in no time, with the greatest customer service I experienced in the last decade! Cheerfulsoles won me as a customer I will tell everywhere I can how professional are they! Although I bought the shoe for my mum, it is incredible comfort will make me to wear cheerfulsoles shoe in the future. Thank you for your 101% service, I am glad to find you!”

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Posted 6 years ago

Ah, thank you for such a lovely review Judit. We always try to make sure that we deliver the best customer service we can. It's good to know that we got there in the end with shoe size and now at least you know what size to order in the future. Best wishes, Jo - Cheerful Soles

Posted 6 years ago

“efficient and friendly service - highly recommended.”

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Posted 6 years ago

Many thanks for the recommendation. Great shoe choice - one of our best sellers. Jo - Cheerful Soles

Posted 6 years ago

“Fantastic service again . Very pleased with my new Alegria shoes.”

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Posted 6 years ago

Thanks for taking time to complete a review for us Angela. I love the Goodluck style that you chose this time. Jo - Cheerful Soles

Posted 6 years ago

“Friendly efficient service. Shoes very comfortable. Thank you”

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Posted 6 years ago

Thanks for the review Lesley. I'm pleased that you like your Alegria Shoes. Jo, Cheerful Soles

Posted 6 years ago

“Great service. Love the shoes. Very comfy yet look great.”

CheerfulSoles 5 star review on 17th December 2018

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Posted 6 years ago

Thanks for your review - we love this shoe! Hope you have a lovely Christmas and New Year. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Bought some shoes that leaked. Returned Freepost and got immediate refund. Bought second pair of different shoes and all is well. This company is very efficient genuine and easy to del with”

CheerfulSoles 5 star review on 16th December 2018

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Posted 6 years ago

Thanks for to review Tess. I'm pleased that we got there in the end and that you like your new Joya Sonja boots. Such a shame about the lovely Alegria boots, and like we said, in 5 years of selling them, this is the fist time this has happened. However It's no good looking good with wet feet! Kind regards and best wishes for Christmas and the New Year. Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews