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CheerfulSoles Reviews

4.9 Rating 1,196 Reviews
98 %
of reviewers recommend CheerfulSoles
4.9
Based on 1,196 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read CheerfulSoles Reviews
CheerfulSoles 5 star review on 17th June 2024
Anonymous
CheerfulSoles 5 star review on 14th June 2024
Anonymous
CheerfulSoles 5 star review on 3rd June 2024
Mr Saad Miah
CheerfulSoles 5 star review on 21st May 2024
Anonymous
CheerfulSoles 5 star review on 20th February 2024
Martin Sutton
CheerfulSoles 5 star review on 9th January 2024
Kathryn Walker
CheerfulSoles 5 star review on 18th December 2023
Sarah Lyons
285
Anonymous
Anonymous  // 01/01/2019
Am a non UK resident purchaser. Very happy with the reliability of Cheerful Soles. I don’t have to worry that there will be no delivery and shoes are always new and in good condition, on receipt.
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Posted 1 year ago
Ah, thanks for the review. UK VAT is automatically deducted from our stated prices during the checkout process for our non UK customers. We always send items outside of the UK via a trackable service so that you can see where you new shoes are at any time. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
The correct sandals arrived in good condition and in reasonable time. Thank you very much.
CheerfulSoles 5 star review on 23rd May 2023
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Posted 1 year ago
Thanks Marian. It's great to hear that you are pleased with your new Wadlaufer Herki walking sandals. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Excellent sales service and very good shoes
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Posted 1 year ago
Thanks Ujjvul, I'm pleased that you are happy with your new Shoe and sandals. We were happy to assist you in choosing a selection of styles to try rather than being left with returning unsuitable styles. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Good selection of shoes, boots and sandals . An absolute godsend for those with foot or ankle problems, and you can still look fashionable not frumpy. I’ve bought from them many times and they have never let me down.
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Posted 1 year ago
Ah thanks Jean. The Alegria styles are great for stability and the front rocker sole helps with stiff joints. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
The shoes are very comfortable and are a nice wide fit. They were recommended by my Podiatrist and do exactly what he described they would do to assist my walking.
CheerfulSoles 5 star review on 19th May 2023
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Posted 1 year ago
I am very pleased with my Alegria sandals. I suffer with hallux rigidus in my right toe and find it painful, to walk and have a pronounced limp. I was told to get footwear with a rocker sole and I can't believe the difference walking. I no longer have a limp and I can enjoy walking again.
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Posted 1 year ago
Thanks Rosemary, that's lovely to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
The old persons friend. Another pair of comfortable shoes.
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Posted 1 year ago
Ha Ha, this made me smile, thanks for the review. It's great to hear that you like your Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Good selection of shoes; speedily and efficiently delivered. Thanks you!
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Posted 1 year ago
Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
The front rocker Cheerful Soles I bought looked heavier looking than I wanted, but are just right for my feet, and are helping me walk with strength and energy again, without my toes turning in. My only criticism is that there are not more styles in that particular design of shoe, but that might be to come! Thank you!
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Posted 1 year ago
Thanks for taking the time to leave a review Rosemary. We will be getting more of the Classic style you ordered. We always make sure that we have the Classic Clog and Seville Clog available to order. It's great to hear that you are getting some relief from wearing these Alegria Clogs. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
I trusted your foot size chart for US and UK and ordered my shoes. Your chart says US 8 1/2 size is UK size 8. When I placed an order of UK size 8 and I received US 9 size. Which is wrong information on your website. Please fix it.
Helpful Report
Posted 1 year ago
Hi Thanks for taking the time to leave a review. This confusion has happed due to the fact that Joya don't size their footwear like other shoe brands. They increase in thirds, using a Joya EU size chart. I can assure you that the accurate conversion of a US 8.5 is UK 8. However the Joya size conversion of a US 9 is 42 1/3, which they state is a UK 8. It's pretty confusing and that's why we only sell in UK whole and half sizes. Please get in touch if you need any further help. Kind Regards, Jo
Posted 1 year ago
Helpful and prompt service. Shoes were so comfortable.
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Posted 1 year ago
Have recently had ankle surgery and was looking for Joya rocker soles. Found what I wanted at a good price. Despatched within a few days. Very satisfied
CheerfulSoles 5 star review on 9th May 2023
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Posted 1 year ago
Thanks for taking the time to leave a review Howard. It's great to hear that the Alexander sandal fit the bill. Kind Regars, Jo - Cheerful Soles
Posted 1 year ago
My order appeared exactly as I thought, and it was quick. Unfortunately the size is too small, but it is my fault.
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Posted 1 year ago
Oh no. That's a shame Moshe. Try taking the insoles out as this will create a bit more room. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Top quality shoe which is comfortable and stylish. The website is very easy to navigate and my shoes were delivered in double quick time!! Thank you - your shoes certainly make me feel ‘cheerful’!
CheerfulSoles 5 star review on 6th May 2023
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Posted 1 year ago
Ah, thanks Jill. The Alegria Paloma is one of our best selling shoes. It's great to hear that you like your new pair in black leather. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Excellent service
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Posted 1 year ago
Thanks for taking the time to rate our service David. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Shoes fine
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Posted 1 year ago
Thanks Steve! Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Great shoes, great service. Thanks.
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Posted 1 year ago
Thanks Anthony. Great to hear that you like your new Mens Joya Tony shoes. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Very helpful and my sandals arrived quickly and in good order.
CheerfulSoles 5 star review on 4th May 2023
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Posted 1 year ago
Thanks Bernice. We love the gorgeous red Alegria Sandals you ordered. I'm pleased to hear you like them. Kin Regards, Jo -Cheerful Soles
Posted 1 year ago
Service delivery always as promised. Love my new shoes too!
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Posted 1 year ago
Thanks for the review! Great to hear that you like your new Alegria Classic Clogs. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
Very quick service, and I love the first pair of shoes bought, but unfortunately I had to return the next style as the size I chose, 6.5, was too small, but the next size offered, 7.5, was surely going to be too big! The refund to my account was made promptly, without fuss.
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Posted 1 year ago
Thanks for taking the time to leave a review for us. Sorry that we didn't have the UK7 in stock to replace the 6.5 which were too small. I am pleased to hear that you like your new Waldlaufer Holly Walking Shoes. Kind Regards, Jo - Cheerful Soles
Posted 1 year ago
CheerfulSoles is rated 4.9 based on 1,196 reviews