CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole experience of buying a pair of shoes from CheerfulSoles was excellent. There is nothing to criticise or improve.”

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Posted 3 years ago

Thanks for your kind words Theresa. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very helpful and knowledgeable customer service.”

CheerfulSoles 5 star review on 18th September 2021

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Posted 3 years ago

Thanks for the review Emily. I hope that you like your new Waldlaufer Boots. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Extremely fast delivery, exactly as described, the whole transaction was a pleasure”

CheerfulSoles 5 star review on 16th September 2021

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Posted 3 years ago

Thanks Louise. It's good to hear that you're happy with your new Alegria Seville shoes. I love the rainbow pattern on the style you chose. Kind Regards and thanks for taking the time to leave a review. Jo - Cheerful Soles

Posted 3 years ago

“Arrived promptly very pleased with quality”

CheerfulSoles 5 star review on 13th September 2021

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Posted 3 years ago

Thanks Pamela, I'm pleased to hear that you like your new Waldlaufer H Sonja Rocker Sole shoes. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and great quality”

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Posted 3 years ago

Thank you. It's nice to hear that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent people’s skill.”

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Posted 3 years ago

Ah, thank you Kofo. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very good Rocshoes that I believe will assist with my arthritic big toe problem. Many thanks”

CheerfulSoles 5 star review on 7th September 2021

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Posted 3 years ago

Thanks Peter. The Mens Waldlaufer Helgo is a new addition for us this year and it's proved really popular. The rocker is not as pronounced as say the MBT but it's gentle and required less balancing from the person wearing it. Thanks again, Jo - Cheerful Soles

Posted 3 years ago

“Was very quick to deal with my problem excellent customer service”

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Posted 3 years ago

Thanks Jennifer. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great shoes, good price”

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Posted 3 years ago

Thanks for leaving a review for us. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I have been searching for a suitable pair of walking boots for ages and found these from a pop up on Facebook ! Great quality and good fit , these boots are going to help me walk more in the coming months as the rocker sole makes it easier on my very messed up ankle joint ! Not really expensive given the length of time they will last . Delivery was fast so will definitely recommend and use again”

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Posted 3 years ago

Thanks for taking the time to leave a review Pauline. The Waldlaufer H Sonja range has been really popular with our customers. It's a really mild rocker sole with extra cushioning at the heel and fore foot. I am sure that you won't be disappointed with them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Couldn’t get the website to accept my payment for some reason so I phoned and my order was processed quickly by a very helpful and friendly assistant. My shoes arrived the next day.”

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Posted 3 years ago

Hello, thanks for completing a review for us. It was no problem popping the order through for you over the phone. That's what we're here for. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“The product was clearly described on the website and the ordering process was straightforward. The shoes arrived promptly and they fitted perfectly. I have only worn them a few times so far but they felt very comfortable on each occasion.”

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Posted 3 years ago

Thanks for taking the time to complete a review for us, the Mens Waldlaufer have been a new addition for us this Autumn and like you, lots of people have found them really comfortable. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Your shoes are the most comfortable I have found and your service is excellent. Thanks. Ewen Cameron”

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Posted 3 years ago

Thank you Ewen, it's good to hear that you have found shoes that are comfortable and work for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good service, prompt and a fair price”

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Posted 3 years ago

Great. Thanks for taking the time to leave a review for us. Kind Regards. Jo

Posted 3 years ago

“Very happy with the service received by Cheerful Soles. My Joya purchase makes me feel like I'm walking on air.”

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Posted 3 years ago

Thank you Susan. Great to hear that you like your new Joya Shoes. Kind Regards Jo.

Posted 3 years ago

“Still getting use to it. Not as wide as I expected but hopefully it will stretch with time.”

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Posted 3 years ago

Thanks Sudha, Most leather shoes will give over time. Hopefully these will get more comfortable for you. We do offer a free UK exchange service where full price items can be exchanged for a size up or down if needed. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“This is the third pair of shoes from Cheerful Soles.All have been a great fit and a quick delivery.”

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Posted 3 years ago

Thanks William. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“A very friendly and helpful service. Was emailed when the shoes had been collect from the courier I bought a pair of womens Joya Montana shoes, I exchanged them for a smaler size, with no probem. Would recommend Cheerful soles.”

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Posted 3 years ago

Thanks Bridget. Great to hear that the smaller size worked for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very helpful on the phone. Good advice to try the wide fitting insoles, thank you.”

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Posted 3 years ago

Thanks Rebecca. Good to hear that the advice worked for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent, friendly service and lovely shoes.”

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Posted 3 years ago

Thanks for the review. It's good to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews