CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery of my order Excellent quality shoes. Would certainly recommend to others, in fact my son recommended to me. My partner has also made purchases.Thumbs up from me.”

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Posted 4 years ago

Thank you Albert. That's great to hear. We're pleased that you are happy with our service and the shoes. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Excellent service. Only downside cost of P&P”

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Posted 4 years ago

Thanks for the review. We do offer a free UK delivery service. It's great to hear that you are happy with your order. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Excellent friendly and efficient service. My shoes arrived very quickly and are the best shoes I have ever had for comfort, style and durability”

CheerfulSoles 5 star review on 6th July 2020

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Posted 4 years ago

Thanks Linda. We love the Alegria Paloma - it gets great reviews from customers who like the supportive insole and front rocker sole. Thanks for taking the time to leave a review for us. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“The Joya shoes are a dream to wear for comfort particularly if you have foot problems such as I growing toe nails or arthritis. The service I received from Cheerful soles was excellent and I had my shoes within 3 days.”

CheerfulSoles 5 star review on 5th July 2020

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Posted 4 years ago

Thanks Ray, we hope that you like your new Joya Shoes. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“I absolutely NEVER buy shoes online as, for me, the fit is the most important thing. However, having had increasing mobility issues and being prevented from regular shopping by Covid-19, I took the plunge, and am delighted! All five pairs fit well and are comfortable from the first wearing. Very happy to recommend you.”

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Posted 4 years ago

That's great to hear Alex. We're pleased that you have found a brand that work for you and we look forward to hearing from you again. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Good customer communication fast delivery.”

CheerfulSoles 5 star review on 3rd July 2020

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Posted 4 years ago

“Allegria are the most comfortable shoes you could wish for, I have 3pair and could not be without them.”

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Posted 4 years ago

Thank you Doreen, lets hope that the weather picks up again so that you can wear your new Sandals :-). Best wishes from us all at Cheerful Soles

Posted 4 years ago

“Great service, fast delivery. Love my Joya sandals!”

CheerfulSoles 5 star review on 30th June 2020

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Posted 4 years ago

“Excellent service very friendly staff ( I think I spoke to Kate) when I rang up to ask about changing the first shoes that I ordered for another pair in a bigger size. Then she emailed me to tell me that she had got the shoes I returned and my new ones were on their way. Marvellous to deal with a human being instead of a bloody computer all the time. I felt very relaxed about the whole purchase. My wife’s shoes were excellent to. Will be back for more Joys shoes.”

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Posted 4 years ago

Ha ha! This made us laugh out loud as it's exactly how we feel when online shopping. We always try to talk to our customers (rather than avoid it). Yes, it was Kate who you spoke with. We're really pleased that you were happy with our service and more importantly - that your wife was happy with her new shoes! Best wishes from us all at Cheerful Soles.

Posted 4 years ago

“Delivery was faster than expected, and the packing was excellent. I am very pleased with the Alegria Kerri sandals. Your advice on size was correct.”

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Posted 4 years ago

Thank you! We love the Kerri style as it's on the chunkier front rocker sole like the best selling Alegria Paloma. Great that you got them quickly and safely. Best wishes from us all at Cheerful Soles

Posted 4 years ago

“Comfortable sandals. Quick delivery to Malta. Great service . Will recommend”

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Posted 4 years ago

Thanks Catherine - It's good to hear that they made a speedy way to you despite all the disruption we've been experiencing over the last few months. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Fantastic to find Joya shoes and some even on sale. They are the only shoes's I'll wear. Great choice too as not easy to find in a walk in shop.”

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Posted 4 years ago

Hi Rosemary. Thanks for taking the time to leave a review. We work closely with Joya UK and are proud to be their official online Joya Shop. You are able to buy every style available to UK and Ireland customers on our website. It's great to hear that you have found a brand of shoes that work for you. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“think they have helped my back but time will tell , seems like they have already but I still need to keep my fingers crossed .”

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Posted 4 years ago

We've got our fingers crosses with you too! Thanks for taking the time to leave a review on the service you received and how the shoes are working for you so far. Thanks and best wishes from us all at Cheerful Soles

Posted 4 years ago

“amazing shoes, really comfortable.”

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Posted 4 years ago

Thank you Kathleen. It's great to hear that you like your now Joya Mary Jane Shoes. Thanks for taking the time to leave a review for use. Best Wishes from us all at Cheerful Soles

Posted 4 years ago

“My chiropodist recommended Joys shoes, he has a limited range in stock. Found CheerfulSoles on Google, excellent service. Thanks guys.”

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Posted 4 years ago

Thank you! We work with Joya UK to provide them with a recommended online shop and so if you don't see it on our site then it's not available in the UK or Ireland. They're a great company to work with and we're really proud to be a recommeded online shop. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Great service and product, thank you!”

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Posted 4 years ago

Thank You! Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Only owned a pair for less than a month but early indications very positive. Arthritis in ankle following bad break 15 Yrs ago. Although ankle still swells there is definitely less pain and walking up and down hill less stressful.”

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Posted 4 years ago

That's great to hear Michael. it's always difficult finding footwear to suit - especially when you have a painful condition like arthritis. We get a lot of good feedback about Joya Shoes in that respect. Thanks again and best wishes from us all at Cheerful Soles

Posted 4 years ago

“Really helpful advice. Wonderfully comfortable Joya shoes.”

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Posted 4 years ago

Thank you Penny. We are always happy to help you choose your new shoes. Best Wishes from us all at Cheerful Soles

Posted 4 years ago

“I was very happy with my new shoes which are very comfortable and easy to wear . They are a great fit and give good support.”

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Posted 4 years ago

Thank you for taking the time to leave a review for us Cecil. It's great to hear that you like your new Joya Shoes. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Prompt and Efficient Service”

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Posted 4 years ago

Thanks Steve! We hope you like your new Joya Shoes. Best Wishes from us all at Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews