CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,232 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very cheerful staff, helpful and understanding. I have used them for several years and will of course continue to do so. Keep up the good work! Kindest regards Chris Marshall”

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Posted 9 months ago

Ah, thanks Christopher. So glad that you like the Navy Havanna Joya shoes. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I purchased a pair of shoes to help me with my hammer toe problems but they have not worked”

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Posted 9 months ago

I am sorry to hear that the shoes have not helped with this problem. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Helpful staff and super brand of shoes”

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Posted 9 months ago

Ah, thanks Kim. We always happy to chat to our customers to help them find the right style and fit. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“I ordered some Joya Sandals a few days ago, sadly they were not suitable for my feet. I have to say that they were really well made and very smart. The return process was easy to follow and my money was returned very quickly.”

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Posted 9 months ago

Thanks for the review Steve. Sorry that the Joya Sandals weren't quite right for you. We're a small business and we process our returns as soon as we receive them. Kind Regards, Jo - Cheerful Soles.

Posted 9 months ago

“Efficient delivery lovely shoes”

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Posted 9 months ago

Thanks for taking the time to leave a review Carol. Great to hear that you are happy with your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Great service - thank you!”

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Posted 9 months ago

Thanks for taking the time to leave a review for our small business. I hope that you like your new Joya Komodo sandals. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Very helpful thank you shoes are perfect”

CheerfulSoles 5 star review on 16th June 2024

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Posted 10 months ago

Thanks for taking the time to leave a review for us. The Mens Helgo is one of our best selling styles, so we always re-stock throughout the season. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Perfect, just what I needed”

CheerfulSoles 5 star review on 14th June 2024

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Posted 10 months ago

Fantastic! Thanks for the picture, the Classic clogs are so comfy and the arch support in excellent. Enjoy them. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“CheeerfulSoles was so eay to contact by phone, so helpful and cheerful, and I was notified when my return had been processed, which was very soon afer I sent in my return. All round good service, and I shall definitely be buying shoes there again. Thank you CheerfulSoles!”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“A wide selection of styles available at competitive prices. Delivery was also very quick. Very pleased with my order and would definitely buy from again. Highly recommend.”

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Posted 10 months ago

Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Quality footwear ,from a Quality company .My go to shop for footwear as from now.”

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Posted 10 months ago

Thank you Martin. Great to hear that you are happy with our service and your new Joya Havanna Deck Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Good selection of rocker bottom shoes coupled with excellent customer service.”

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Posted 10 months ago

Thanks for taking the time to leave a review for us Richard. I hope that you like your new Waldlaufer Helgo Rocker Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Most comfy shoe I bought since buying online shopping I will always buy from cheerful soles if I need to by in future and recommend others to buy it. Best roller shoes”

CheerfulSoles 5 star review on 3rd June 2024

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Posted 10 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your Waldlaufer Helgo Rocker Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“I have not worn my trainers as yet but have tried them on and they are very comfortable. I did phone your shop and spoke to a very nice lady who was very helpful regarding the width. Several years ago I did purchase several Joya shoes bliss for your back and really love them. Now I have a nice white pair which will be great for the summer months that is if we get any sun!! Lately nothing but rain. I know these shoes are expensive but worth every penny.”

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Posted 10 months ago

Thanks for the review Dorothy, fingers crossed for the sunshine :-). Jo- Cheerful Soles

Posted 10 months ago

“Comfortable, good looking shoe,”

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Posted 10 months ago

Thanks for the review Steven. Great to hear that you are happy with your new Joya Veloce Trainers. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Great products and service. Delivery was very fast and I'm delighted with my purchase.”

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Posted 10 months ago

Thanks for taking the time to leave a review for our small company. Kind Regards, Jo - Cheerful soles

Posted 10 months ago

“Very comfortable shoes”

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Posted 10 months ago

Thank you! I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“When I telephoned (more than once) the staff were cheerful and helpful. I must have made 7 or more purchases by now. I can always gripe about cost and postage to Northern Ireland but there is the odd sale. Stay Cheerful!”

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Posted 10 months ago

“Shoes arrived promptly with payment for Royal Mail delivery.”

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Posted 10 months ago

“Finally I found some sandals that adjustments so that they fit my feet perfectly and have comfortable and supportive soles. I need footwear that is wide and deep and preferably with a rocker sole, so I was happy with my choice. I was pleased that I could buy Waldlaufer sandals in the UK and didn't have to buy them myself from Germany. I will definitely look for my next pair at Cheerful Soles. My order was well packed and arrived promptly.”

CheerfulSoles 5 star review on 20th May 2024

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Posted 10 months ago

Ah, thanks for the review. It's great to hear that you are able to get the style and fit that are just right for your feet. Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

CheerfulSoles is rated 4.9 based on 1,232 reviews