CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to use, delivery prompt and returns easy. Refunds, so far, have come through quickly.”

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Posted 3 years ago

Thanks Pam, we always process our refunds as soon as we received returned goods. Kind Regards, Jo -Cheerful Soles

Posted 3 years ago

“Finally got the shoes I needed! Fast delivery, no problems.”

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Posted 3 years ago

Thanks for taking the time to leave a review for us. Glad to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent quality, gorgeous looking and soooo comfortable!”

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Posted 3 years ago

Thanks for taking the time to leave a review. Great to hear that you like your new Alegria Sandals. Kind Regards, Jo -Cheerful Soles

Posted 3 years ago

“I am very pleased to have discovered Cheerful Soles. When I returned shoes they were refunded immediately on receipt. The Joya shoes I bought are so comfortable and after just two days of wearing them at work my feet are already feeling the benefit.”

CheerfulSoles 5 star review on 3rd July 2021

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Posted 3 years ago

Thank you! It's good to hear that you are happy with your new Joya Shoes and that we got there in the end with the right size. We always process refunds as soon as we receive returned shoes back at Cheerful Soles. Thanks for taking the time to complete a review for us. Kind Regards, jo - Cheerful Soles

Posted 3 years ago

“The most comfortable shoes I have ever worn. Lovely design and very practical”

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Posted 3 years ago

Ah, thanks Hazel. Lots of people feel the same way when they purchase their first pair of Joya Shoes. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“5 stars staff very helpful and polite.shoes that I ordered ařrived promptly.”

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Posted 3 years ago

Thank you Jean. I hope you like your new Joya Emma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great service. Boots arrived very promptly. As a bonus they were NOT overpackaged.”

CheerfulSoles 5 star review on 2nd July 2021

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Posted 3 years ago

Thanks Helen! Glad to hear that you like your new Waldlaufer Walking Boots. As they already come in a box, there really only is the need to protect the outer layer. We don't like it either when parcels come with unnecessary bubble wrap etc. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely sandals. I have arthritis and need rocker bottom shoes. These are very comfortable and adjustable. They were well packaged and arrived quickly. A quality sandal.”

CheerfulSoles 5 star review on 30th June 2021

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Posted 3 years ago

Thanks for the review Gillian. I'm pleased to hear that you like your new Waldlaufer H Yvonne Sandals. We've had great feedback like yours from ladies who have arthritic feet and who find the mild rocker on these sandals works well for them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I’ve shopped several times from Cheerful Soles and can highly recommend them. It’s easy to order online or if you’re unsure of anything give them a ring. The ladies are always very helpful and willing to give advice.”

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Posted 3 years ago

Ah, thank you. That's lovely to hear. We always love to speak with our customers and help them to find the right size and style. Kind Regards, Jo -Cheerful Soles

Posted 3 years ago

“Beautiful shoes ordered on line and delivered promptly”

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Posted 3 years ago

Thanks for taking the time to leave a review Hilda. I love the print on the Classic Groovin clog you ordered. Kind Regards Jo - Cheerful Soles

Posted 3 years ago

“return quickly refunded shoes very good quality”

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Posted 3 years ago

Thanks for the review Judith, good to hear that you received your refund smoothly. We always complete refunds as soon as we receive returned items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Although I was ultimately unable to keep the sandals I had ordered, because of the nature of my feet, the help and advice I received were second to non. The refund to my account was made on the day that my returned parcel was received, and I would not hesitate to use CheerfulSoles again.”

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Posted 3 years ago

Thank you for taking the time to leave a review. We always process refunds as soon as we received returned items and I am pleased that you got your refund so quickly. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I purchased the rocker shoes as I usually buy mbts and have been finding it difficult to get them. I am really pleased with these shoes, they fit perfectly have an excellent stable sole and I am finding they are helping my plantar fasciitis I will be purchasing more in the future for sure.”

CheerfulSoles 5 star review on 25th June 2021

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Posted 3 years ago

Thanks Julie. This is great to hear! The Alegria Paloma is one of our best selling styles and the soft foot bed together with the front rocker and flat stable sole is a winner with lots of ladies who want something a bit different to the usual rocker sole suspects. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you Alison and thanks for taking the time to complete an online review. Best Wishes, Jo -Cheerful Soles

Posted 3 years ago

“I’ve got planter fasciitis and these shoes are incredibly comfortable. I work in a primary school, have 2 children of my own and I’m also a dog walker so I’m on my feet all day. My shoes look fantastic to and fit my wide feet just right. Very happy and planning to buy more pairs in different colours”

CheerfulSoles 5 star review on 24th June 2021

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Posted 3 years ago

Ah, Thats lovely to hear and thank you for the great picture! It's good to know that you have found some comfortable footwear that look great and fit you and your busy life! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very good site. Good prices. Polite and affectionate service. We had to return a pair-no problem. Thank you Adam Ratner”

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Posted 3 years ago

Thank you Adam. That's no problem re the return, we will process your refund as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and communication!”

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Posted 3 years ago

Thank you for taking the time to complete a review for us Jørn, and thank you for your patience and acceptance of an alternative colour in the Joya Boots you ordered. Best Wishes, Jo - Cheerful Soles

Posted 3 years ago

“Very nice sandals but (there's always a 'but') the colour is very sparkly and shiny; I may have ordered a size that's too big. I'm very sorry that I'll have to return them.”

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Posted 3 years ago

Hello Diane. I am sorry to hear that the sandals you ordered are a too big. Alegria are known fot their metallic leathers and added sparkle. Once we receive the sandals back at Cheerful Soles we will immediately process your refund. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great Service.”

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Posted 3 years ago

Thank you Lucas. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Purchased men’s Joya trainers for my husband with confidence that I could return them without a hassle. He likes them!”

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Posted 3 years ago

Thank you for taking the time to complete a review Shelley. I'm pleased to hear that your husband likes his new Joya Tony Trainers. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews