CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“I have previously bought 2 pairs of these sandals and have been very pleased with them. This pair was in the sale but size 38, I usually buy a 39 but the advice given was that they are a generous size so I thought it was worth taking a chance”

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Posted 4 years ago

Thanks for the reivew Lesley. We're pleased to hear that the 38 worked out for you. Hopefully this sunshine means that you will also be able to wear them! Kind regards and thanks again, from us all at Cheerful Soles

Posted 4 years ago

“Excellent service from this company even although I placed my order during lockdown. Thank you.”

CheerfulSoles 5 star review on 24th May 2020

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Posted 4 years ago

Thanks Sandra! Happy we were able to work safely and get your new sandals to you. It's lovely to see that the Sun has come out so that you can wear them too! Kind Regards from us all at Cheerful Soles.

Posted 4 years ago

“Excellent service from CheerfulSoles. Shoes arrived in the stated time and they are perfect . The first pair of Joya shoes I have purchased and they won't be the last . Wish I had tried them before ,the shoes and CheerfulSoles !”

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Posted 4 years ago

Thanks Helen. It's great to here that you have found Joya shoes to work for you. Thanks for taking the time to compelte a review for us. All the best from the team at Cheerful Soles

Posted 4 years ago

“Used cheerfulsoles twice, both time received quick delivery. Very pleased with the service. Will use again.”

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Posted 4 years ago

Thank you Elaine and thanks for your order. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Great to find three clogs. Had another pair for years. Only one problem, one of them squicked badly. Resolved the problem by googlingm and found spraying the inner sole with WD40 sorted it. Fab”

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Posted 4 years ago

Thanks Lyn. A squeak can often develop when there is a removable insole in a shoe. Great that the WD40 worked. Sometimes talcon powder also does the trick. Many thanks for taking the time to complete a review. Best wishes from us all at Cheerful Soles.

Posted 4 years ago

“Cheerful Soles are always quick to supply an order and the shoes are of excellent quality.”

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Posted 4 years ago

Thank you Rachel. We're pleased that you were happy with our service. Thanks very much for your order and your review. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Brilliant for walking. I love them.”

CheerfulSoles 5 star review on 18th May 2020

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Posted 4 years ago

Thanks for the review Mary. We're pleased to hear that you like your new Joya Komodo Sandals. Kind regards from all the team at Cheerful Soles

Posted 4 years ago

“Joya shoes are the most comfortable in the world. I can’t wait for them to design a golf shoe!”

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Posted 4 years ago

Now that's a good idea Ewen. I will pass this comment on to our Joya UK distributer. We're pleased you like your new Joya Shoes. All the best from the team at Cheerful Soles.

Posted 4 years ago

“Very helpful and prompt service. Sent an email as I was having trouble ordering on line and got a phone call to help with my order. The shoes arrived earlier than I expected and I am very happy with them.”

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Posted 4 years ago

Thanks for taking the time to compelte a review for us. We're pleased to hear that you like your new shoes too. Kind Regards from us all at Cheerful Soles

Posted 4 years ago

“Kate was extremely helpful through a few computer glitches in my order. I was buying a second pair of boots that I'd already bought from Cheerful Soles. I have them bookmarked for when I need something stylish and comfortable to wrap around my feet.”

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Posted 4 years ago

Thank you! Absolutely no problem in helping you with computer gremlins. Best wishes from us all at Cheerful Soles

Posted 4 years ago

“Very helpful on the phone, arrived quickly as did the exchange.”

CheerfulSoles 4 star review on 15th May 2020

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Posted 4 years ago

“Simple ordering and the delivery was efficient (especially given these times during the covid19 pandemic). As I did not have any reason to deal with customer service I cannot comment of that aspect of Cheerful shoes. However, I found my experience uneventful; which is how it should be.”

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Posted 4 years ago

Thanks Chantel. Very strange times. We're working from home and it's great to hear that your order reached you safely and hassle free. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Straight forward to order,delivered in a week,excellent service.”

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Posted 4 years ago

Thanks for taking the time to leave a review. Enjoy your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“fantastic and comfortable. Ideal for my foot problems.”

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Posted 4 years ago

Thanks for the review Susan. I'm pleased that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I’ve got degenerative discs, sacroiliac joint dis-function and more recently herniated discs in thoracic region and neck - my back is totally shot. Although these are comfortable as soon as I start moving I’ve been getting numbness in my right foot - I suffer mainly with the right side of my body. I’ve worn these shoes and as I say they feel comfortable but I just can’t seem to get use of them when I walk further than a few metres. I’ve used other specialists shoes but this is the only time I’ve experienced this. I’m hoping it will improve or they will be added to my charity bag!”

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Posted 4 years ago

Thanks for taking the time to leave a review Nicola. I'm sorry to hear that you have such a painful condition. It must be really frustrating - especially finding footwear. I hope that the Joya work out for you and that although you're a little disappointed with the shoes - I hope service you recevied from us met your expecations. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service and excellent quality of Alegria shoe - so comfortable for my feet!”

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Posted 4 years ago

Thank you! It's great to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Thank you so much for beautiful sandals. They are so comfortable and great looking, can wear anywhere. Thanks for prompt,stress free service. Will certainly be doing business again.”

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Posted 4 years ago

Thank you Rosemarie, I'm pleased to hear that you like your new Sandals. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Love my joys shoes at a good price from Cheerful soles, thanks”

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Posted 4 years ago

Thank you Janet! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Ordering easy, very efficient and arrived on time. Brilliant.”

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Posted 4 years ago

Thank you Elizabeth! Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Quick service and one of the only places in the uk that sells Alegria, which are the most comfortable shoe ever”

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Posted 4 years ago

Thanks Adele! We import the shoes from the Company in California (PG LIte) who make Alegria. We love them and as long as we can, we will continue to make them available in the UK. Kind Regards, Jo

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews