CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Great”

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Posted 6 years ago

Thanks for the review Ronwen. I hope you have a lovely Christmas. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very happy with the shoes but delivery was a bit slow. Could be due to Christmas so perhaps I am being unfair.”

CheerfulSoles 5 star review on 15th December 2018

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Posted 6 years ago

Sorry to hear that the delivery took a little longer than you hoped and I apologise for that. I'm pleased that you like your new shoes - these have been really popular. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“Beautiful shoes and fast delivery”

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Posted 6 years ago

Thanks Lenah. I like the Joya Sonja Boot too - very comfortable. Good to know you like them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“The shoes arrived promptly and were in conformity with what I had ordered.”

CheerfulSoles 4 star review on 15th December 2018

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Posted 6 years ago

Thanks for the review, it's really appreciated and also good to know that the Joya shoes you ordered are what you expected. Many Thanks, Jo - Cheerful Soles

Posted 6 years ago

“Easy to order and shoes arrived quickly, very pleased!”

CheerfulSoles 5 star review on 11th December 2018

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Posted 6 years ago

Thanks for taking the time to complete a review for us Sally. I'm pleased to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very comfortable. Helpful customer services. Have ordered more already.”

CheerfulSoles 5 star review on 10th December 2018

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Posted 6 years ago

Thanks Jackie. The clogs you ordered such a lovely colour (I wear mine as indoor / outdoor shoes). Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Shoes arrived promptly and were as described . My new Alegria ankle boots are very comfy .Thank you”

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Posted 6 years ago

“Quick service .. cannot fault would recommend”

CheerfulSoles 5 star review on 7th December 2018

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Posted 6 years ago

Many thanks for the review. I hope that you like your new Alegria Shoes. Jo, Cheerful Soles

Posted 6 years ago

“I was happy with the easy clear ordering and delivery process. I have not tried the shoes yet but look forward to road testing my first pair of Joya Sandals when the weather permits.”

CheerfulSoles 5 star review on 3rd December 2018

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Posted 6 years ago

Thanks for the review Vicky. I hope that you manage to get somewhere warm to road test your new Joya Sandals soon. Best wishes, Jo - Cheerful Soles

Posted 6 years ago

“The only problem was when asked for size 5, the order confirmed 5.5. I had to email to get this altered. Outcome was good.”

CheerfulSoles 4 star review on 1st December 2018

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Posted 6 years ago

Thanks for taking the time out to complete a review for us Janet. I apologise for any mix up with the sizing but can see from our email exchanges that you got the correct size. I hope that you like your new shoes, the Joya Paris has been a best seller for Joya. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very happy with the service received. The Joya 'Fisherman' shoes are incredibly comfortable . I am on my feet all day in a retail store, and these really assist in reducing knee pain throughout the working day.”

CheerfulSoles 5 star review on 26th November 2018

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Posted 6 years ago

Thanks for the review Jez - it's good to know that the Joya Fisherman shoes are fit for purpose and of course that they help reduce the knee pain you experience. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“Bought Joya Shoes as I have a hamstring tendinopathy - since wearing the shoes I have no pain at all - they are so comfortable too Ordered shoes Monday - they arrived Saturday”

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Posted 6 years ago

“These shoes are brilliant, whilst I am not pain free back wise-they have helped considerably. Cheerful soles provide a very efficient service”

CheerfulSoles 5 star review on 14th November 2018

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Posted 6 years ago

Thanks for the review Sue. It's good to hear that the Joya Shoes are at least helping with your back pain. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Wonderful service , always kind & helpful . I was confined to 'Crocs ' for 3years because of arthritis in my feet. It was great to discover Alegria shoes, they are very comfortable and I love the patterns and colours .”

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Posted 6 years ago

Thanks for the lovely review, I'm so pleased that you have found Alegria and we agree - the patterns and colours are great! Thanks again, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service and fab product.”

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Posted 6 years ago

Thank you for taking the time to complete a review for us. It's really appreciated. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I know when I ordered the shoes that the delivery was 7 working days but I waited longer. Unfortunately other companies can offer a much quicker service. For example I ordered from one company on Saturday and received the goods on Monday.”

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Posted 6 years ago

I'm sorry that you had to wait longer than was estimated. On this occasion we fell outside of our service standard due to circumstances beyond our control. Please rest assured that the refund for your returned shoes will be processed as soon as we receive them back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very god service and Quick delivery”

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Posted 6 years ago

Thanks for taking the time to complete a review for us Corinne, I hope you like your new Alegria Shoes. Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews