CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant and dedicated service. Excellent shoes. In my experiece, nowhere better to get shoes for "special" feet.”

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Posted 2 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“5 out of 5 Delivered when they said it was due No complasints”

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Posted 2 years ago

Thanks Peter! That's what we like to hear. I hope that you like your new Joya shoes too. Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent product and super fast delivery”

CheerfulSoles 5 star review on 1st August 2022

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Posted 2 years ago

Thanks Linda. I'm pleased to hear you like your new Alegria Classic Clogs in Ferral. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent outstanding customer services, thanks”

CheerfulSoles 5 star review on 29th July 2022

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Posted 2 years ago

Thank you Elke, I hope that you like your new Joya Cairo Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I love this shop ... Alegria shoes are the ONLY shoes I find comfortable since having my big toe fused. Good customer service, and great shoes. I would definitely recommend CheerfulSoles.”

CheerfulSoles 5 star review on 28th July 2022

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Posted 2 years ago

Ah, thanks Emily. Lots of our Alegria customers have the same issue as you and find that the front rocker on the Alegria range is great for fused toes, arthritic toes and hallux rigidus. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I love my Alegria shoes..arrived in time and as described. Just wished they had a bigger/wider range of this brilliant shoemaker brand!!!”

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Posted 2 years ago

Thank you Lynne. We have just added more Alegria Styles to the website. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Thank you for your fast and efficient service. I am very pleased with my Joya Bliss trainers. Many thanks to everyone at CheerfulSoles involved in the ordering and dispatch of these shoes.”

CheerfulSoles 5 star review on 26th July 2022

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Posted 2 years ago

Thanks for taking the time to leave a review Judy. It's great to hear that you are happy with your new Joya Bliss Waterproof walking trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful on the phone when i called and tbe advice was spot on. Will use again.”

CheerfulSoles 5 star review on 24th July 2022

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Posted 2 years ago

Thanks Patricia, I love these Waldlaufer Hanni sandals you bought and am pleased to hear that they are good for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Love my Joya shoes - they are so comfortable and I am really pleased with the price I paid.”

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Posted 2 years ago

Thanks Nicola, great to hear that you like your new Joya shoes, and that you managed to get them in the Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I have a specific problem with my feet. Over a period of 5 years I have tried various shoes including MBT, Chung shi, Clarks and Skechers but none seems to work for me. Then someone told me to try Joya and this is my third pair and they have solved my foot problem. The only downside is that sole rubber is too soft and it wears out faster than other shoes I have tried. Perhaps Joya should look into this issue to improve the wear of the soles. The service from CheerfulSoles was fast and staff was friendly when I spoke with them. Thanks, Avtar Rai.”

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Posted 2 years ago

Thank you Avtar and thanks for your feedback. I guess this is a catch 22 situation as the softness of the Joya sole is what makes them so comfortable. I am pleased though that after 5 years, you have found a brand of shoe that works for you. I have passed your comments on to our Joya UK agent. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“An easy website to use and very good service. Thank you”

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Posted 2 years ago

Thanks Elaine and thank you for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great website. Shoes delivered efficiently as promised. Had to call for advice which was professional and friendly. Highly recommended.”

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Posted 2 years ago

Thank you Alex. We always make sure that we make time to talk with our customers and help them to make the right choice. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I rang with questions and it was a cheerful soul who picked up the phone: Jess if I remember correctly. Very helpful and comprehensive response and I am pleased with my shoes too! Hugh.”

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Posted 2 years ago

Thanks Hugh, it was me and it's no trouble at all. I'm pleased that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Comfortable and supportive sandals. I would I had to go slowly with how long I wore them for at first - sort of " breaking them in". Also, if you have wide feet or ankles that swell, the adjustable straps across the front of the ankle could be more generous. Mine are at the limit.”

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Posted 2 years ago

Thanks for the review Sandy, I hope that the straps are ok over Summer. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good offer, quick delivery”

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Posted 2 years ago

Thank you! I hope that you like your new shoes. Kind Regards, Jo - Cheerful soles

Posted 2 years ago

“Comfortable”

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Posted 2 years ago

Thank you for taking the time to review our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Cheerful Soles was super helpful when I needed my order quickly, and I received it the next day! Really above and beyond support. The shoes are wonderful and I'll definitely order again!”

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Posted 2 years ago

Thanks for taking the time to leave a review Rene, I'm pleased that you like your new Alegria shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“These are amazing,I have had an op on my foot and it was recommended that I try rocker sole trainers for my recovery. I found them at Cheerful soles and when they arrived I was gutted as the foot I needed them for would not go on !!!!!! , I rang up to see if I should order a larger size,but the lovely lady I spoke to said no that is not a good idea as you may start to trip,then she said had I taken the insole out !!!I I said no,BUT when I did bravo they are great now and when my foot is less swollen I can put it back in .Thank you soo much for your wonderful service .My husband has had a pair delivered today,so two very happy bunnies .”

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Posted 2 years ago

Ah, thanks for the lovely review Julie, such a simple thing, however, a removable insole can really make all the difference when fitting shoes for troublesome feet. I am so pleased that this worked for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great experience with buying Alegria shoes, support team was very helpful and the shoes are amazing, better than in pictures and description. Thank you!”

CheerfulSoles 5 star review on 1st July 2022

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Posted 2 years ago

Ah, thank you for the review Catalina. I'm so pleased that you like your new Alegria Sandals and that they arrived safely with you in Romania. Thanks for taking the time to leave a review & posting a picture of your new sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good fit and comfortable”

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Posted 2 years ago

Thanks for the review Lynne. Great to hear that your new Joya Rocker Sole Trainers are a good fit. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews