CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 23rd October 2023

275

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website; delivered well in the promised time.”

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Posted 2 years ago

Thanks for leaving a review. I hope that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good personal skills.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles.

Posted 2 years ago

“Beautiful shoes, so comfortable and different. Quick delivery. A very good service, thanky you.”

CheerfulSoles 5 star review on 23rd June 2022

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Posted 2 years ago

Thanks for taking the time to leave a review, Jane. I'm pleased to hear that you like your new Alegria Shoes

Posted 2 years ago

“Great service, fast delivery and easy return of one pair.”

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Posted 2 years ago

Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great online service and the shoes are excellent!”

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Posted 2 years ago

Thanks for taking the time to leave a review Dawn. I'm pleased you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Lovely shoes and sandals - my feet love them too!”

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Posted 2 years ago

Thank you for taking the time to leave a review for us. I'm pleased to hear that you like your new Joya Shoes and Sandals. kind regards, Jo - Cheerful Soles

Posted 2 years ago

“A good reliable and prompt service.”

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Posted 2 years ago

Thank you, Dorothy. I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful, polite and excellent customer care provided.”

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Posted 2 years ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very good, prompt service. Will use again. Thanks.”

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Posted 2 years ago

Thank you for taking the time to leave a review for us. I hope you like your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Wonderful quick service and love my shoes.”

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Posted 2 years ago

Thank you Brenda, it's great to hear that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Have just bought my third pair of shoes from CheerfulSoles. This time a pair of fuschia pink walking shoes by Waldläufer. They’re great!”

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Posted 2 years ago

Thank you Sarah, I'm pleased to hear that you like your new Waldlaufer shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent customer service certainly feel well looked after. Very efficient and accommodating would shop with them again.”

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Posted 2 years ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Evri delivery let you down badly. Think about using another company.”

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Posted 2 years ago

Thanks for leaving a review, despite the delivery issues with your order. We did make sure that we liaised with EVRI and kept you up to date with our investigation. I am pleased that you got your shoes in the end and can only apologise for the issues with EVRI. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Ordered trainers on line. Arrived quickly, was as described. Had no reason to contact company. Would use again.”

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Posted 2 years ago

Thank you Lorraine. I hope you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“shoes very comfortable.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Ordered sandals which, unfortunately, were not suitable for me. Arranged a return and had a very quick refund plus an email with suggestions of others which may be more suitable. great customer service.”

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Posted 2 years ago

Thanks Amanda, hopefully, you will find something more suitable. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very pleased with the delivery of my Joya shoes. Came quite quickly, well packed and clear instructions about returning them should I be dissatisfied . Would order confidently order again .”

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Posted 2 years ago

Thanks Margaret, I'm pleased to hear that you like your new Joya Shoes and were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Friendly helpful staff, swift despatch and great shoes.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I'm pleased with my sandals and the experience from cheerful soles but unfortunately not with the delivery person which I know may not be anything to do with cheerful soles. I requested the sandals to be left in my front porch but they were just chucked over my back fence. The delivery person didn't know if there was anything fragile in the package. Of course the sandals were not damaged but it's the principal.”

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Posted 2 years ago

Thank you for taking the time to leave a review for us. I am so sorry to hear that the delivery service was so poor, this is not what we have come to expect from our delivery partner and we will feed this back to them. It's great to hear that you are happy with your new Joya sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews