CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and very comfortable. Perfect relief for the osteoarthritis in my knee.”

CheerfulSoles 5 star review on 27th January 2020

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Posted 5 years ago

That's great to hear! I'm pleased that you have found some footwear that helps and that you also like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good: advice, customer care service and product.”

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Posted 5 years ago

Thank you for leaving a review for us. I hope that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

Thanks Shiela! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good advice from the assistant which was confirmed by the product”

CheerfulSoles 5 star review on 25th January 2020

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Posted 5 years ago

Thank you for taking the time to complete a review for us. I hope that you like your new Joya Trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Wonderful customer service. Accommodating. Responsive. Efficient. Quick delivery and email response times.”

CheerfulSoles 5 star review on 22nd January 2020

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Posted 5 years ago

Thanks for taking the time to leave a review for us. I'm pleased that we got the right size to you in the end and that it all worked out. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

“There was a problem when ordering from the website so I had to do it over the phone. Then, I had problems getting the parcel: I wasn't provided a tracking number and the courier service did not have my phone number.”

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Posted 5 years ago

Hello. Thank you for leaving a review for us. I am not sure in this instance what we could have done differently. We sent your shoes to the address in Greece that you supplied and the parcel was addressed correctly. We send all international parcels via Royal Mail International tracked service. We don't pass on our customers personal information to 3rd parties. We are however pleased to know that you got them in the end. Kind Regards, Jo Gill

Posted 5 years ago

“Very happy with service. We had a shipping concern. And I was not charged shipping. Great communication and customer service. Thank you”

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Posted 5 years ago

Hello Steven, Thanks for the review - great that you got them in the end. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“I have not yet worn my new shoes, but they look robust and comfortable - I cannot say more until I have walked a mile in my own shoes!”

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Posted 5 years ago

Thanks Vicky! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good reliable service. Order arrive at the time or before stated.”

CheerfulSoles 5 star review on 13th January 2020

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Posted 5 years ago

Thanks for the review Andrea. I hope that you are enjoying your new Athena Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Thank you for the review, I hope that you like your new Joya Shoes. Jo - Cheerful Soles

Posted 5 years ago

“In time👍 Perfect product 👍 Happy with it.👍”

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Posted 5 years ago

Thanks for the review. Jo - Cheerful Soles

Posted 5 years ago

“Great customer service and very fast delivery.”

CheerfulSoles 5 star review on 9th January 2020

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Posted 5 years ago

Thanks for the review Michelle, I hope you're liking your new Caiti Boots. Jo, Cheerful Soles

Posted 5 years ago

“Ordered on the phone, & the person couldn't have been more helpful. Order was delivered promptly & I love my walking trainers!! Will use this company again & will recommend it to my friends.”

CheerfulSoles 5 star review on 5th January 2020

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Posted 5 years ago

Thanks Louise. Great to hear that you like your new Waldlaufer trainers. Kind Regards, Jo -Cheerful Soles.

Posted 5 years ago

Thanks Louise. No problem at all ordering over the phone. It was lovely to speak with you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent product,prompt delivery”

CheerfulSoles 5 star review on 28th December 2019

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Posted 5 years ago

Thanks Cilla, I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Thanks for the review Cilla. I hope that you like your new Alegria Palomas. Jo - Cheerful Soles

Posted 5 years ago

“Fast delivery. Good service”

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Posted 5 years ago

Many thanks for taking the time to leave a review. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“A quick helpful response to telephone order and goods arrived [promptly”

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Posted 5 years ago

Hello Thomas, thanks for the review. Glad we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good product, good price, friendly and efficient staff. I paid a fraction of the cost on the high street for my new shoes.”

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Posted 5 years ago

Thanks for taking the time to complete a review Michael. It's great that you got a bargain the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Cheerful Soles live up to their moniker - even the most awkward feet can find something comfortable to wear. How? With a rough idea to start, allow yourself to be guided by the expert opinion and experience of Jo, Kate and the team - you won't regret it!! Would definitely recommend”

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Posted 5 years ago

Ah, thanks for saying this Delores. We're just pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very good website with a good selection and easy to order. Delivery time spot on, would use this company again.”

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Posted 5 years ago

“Arrived promptly. Lovely quality shoe.”

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Posted 5 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

Thank you for taking the time to complete a review of us. i am pleased that you like your new shoes. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews