CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“I ordered these shoes as it said they were a wider fit but when I tried them on they were no wider than normal trainers I have, they are so comfortable so I have left them in to get them stretched so hoping when I pick them up next week they will have stretched even a little bit”

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Posted 4 years ago

Thanks for the review Elaine. The trainers you bought are described as a standard fit, not wide. This is because the Bliss STX trainer has a waterproof membrane inside (waterproof membranes tend to reduce width). For future reference, the Tina trainer is Joyas wide fitting trainer (though by wide we mean UK E width). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Loved my shoes ,prompt delivery very satisfied .”

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Posted 4 years ago

Thanks Sharon. I'm glad to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I've been ordering for many years, great quality shoes from Cheerful soles, these latest Alegria sandals are cool and comfortable.”

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Posted 4 years ago

Ah, thanks for the lovely review Sofia. You'll be pleased to know that the Autumn / Winter styles are almost here. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Amazing online shop, great quality shoes and fast delivery!”

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Posted 4 years ago

Thank you very much! Best Wishes, Jo - Cheerful Soles

Posted 4 years ago

“Phoned and received help about the aspects of the shoes I was interested in ordering. Very helpful.”

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Posted 4 years ago

Thank you, we always like to chat through requirements with our customers as we know how stressful it can be when ordering footwear online. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very helpful staff. Good products,”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Wonderfully comfortable sandals which also look good. Delivered faster than expected”

CheerfulSoles 5 star review on 25th September 2020

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Posted 4 years ago

Thanks for taking the time to leave a review Lyn. I'm pleased to hear that you like your new Alegria Verona Sandals in Casual Friday. Kind Regards, Jo

Posted 4 years ago

“Received 2 pairs of Joya shoes in a short time frame given that we live in Canada. Fantastic quality. Yes, I would sincerely recommend this store and these products.”

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Posted 4 years ago

That's great to hear Natalie. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Fantastic service great selection very happy”

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Posted 4 years ago

Thank you! Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Wonderfully comfy shoes and a very efficient delivery.”

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Posted 4 years ago

That's lovely to hear! Thanks for taking the time to complete a review of the service you received. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I've had a couple of pairs before they're really comfy would certainly recommend them”

CheerfulSoles 5 star review on 15th September 2020

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Posted 4 years ago

Thanks for taking the time to leave a review for us Joan. I'm pleased to hear that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great Joya shoes for my 89 year old Dad. Quality, comfort and style. Recommended by our podiatrist. Excellent service.”

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Posted 4 years ago

Thank you Sally. I'm pleased your Dad likes his new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Always helpful and cheerful . I don't need to go anywhere else for shoes, they always have what I want and it's like walking on air when I walk in them.”

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Posted 4 years ago

Thanks for taking the time to leave a review Jennifer. We are expecting our Alegria Autumn styles to arrive in the next few weeks so keep and eye on the website. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Love the shoes so comfy cannot be without them now .”

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Posted 4 years ago

Thanks for leaving a review Caroline. I am pleased that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very satisfied with my purchase which was as described and delivered fairly promptly.”

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Posted 4 years ago

Thank you Ann. Best Wishes, Jo -Cheerful Soles

Posted 4 years ago

“Good looking shoes and very comfy.”

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Posted 4 years ago

Thank you Barbara. It's great to hear that you like your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“As always, delivery was prompt and efficient and the shoes are lovely and exactly as dcescribed.”

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Posted 4 years ago

Thanks! That's great to hear and just what you should expect. I hope that you enjoy your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service, cheerful ladies and very helpful. Just wish they could stock more items!!”

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Posted 4 years ago

Thank you. It's that funny time of year, between seasons and so we will have more stock and styles available to order online soon. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Very impressed with the help and guidance regarding sizing I received when I telephoned CheerfulSoles. Their general customer service was excellent, phone answered promptly - no pressing 1,2 etc to connect to the appropriate person. More Companies could learn a lot from the services CheerfulSoles offer to customers. Thank you.”

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Posted 4 years ago

Thanks for your lovely words Thora. We love to speak with our customers and we are always on hand to help you choose the right size and style. Kind Regards and thank you again for taking the time to complete a review. Best Wishes, Jo - Cheerful Soles

Posted 4 years ago

“Really happy with cheerfulSoles. Having ordered the wrong size of Joya rocker show for my husband, the lady who answered my distress call was very friendly and willingly explained how to return and get a smalle size. I got an email saying the new pair were on their way very smartly. The package arrived speedily and the shoes turned out perfect - much joy in the up and down stairs trial! Thank you CheerfulSoles. You warrant the name!”

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Posted 4 years ago

Ha Ha, thanks Katrina - we're always happy to help. I'm pleased you got the right size in the end. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews