CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,232 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought the Joya Fisherman's sandal from Cheerful Soles. Lovely shoes, Good quality. Reluctantly I had to return the shoes, because I suffered from bunion on my toe. The sandal was not quite wide enough for my right foot. The company's return service was first class.”

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Posted 8 months ago

Thank you. We are a small business and we process all our returns as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Very efficient.”

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Posted 8 months ago

Thank you! Kind Regards Jo - Cheerful Soles

Posted 7 months ago

“Love waldlaufer shoes. Very good customer service from Cheerful Soles”

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Posted 8 months ago

Thanks for taking the time to leave a review Anne. Great to hear that you are happy with your new Waldlaufer Holly Walking Shoes. One of our best selling styles! Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“First class service, would definately recommend shopping with cheerful soles.”

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Posted 8 months ago

Thank you Anne. I hope that you like your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Prompt and helpful response to my query followed by speedy delivery. The sale price made a very comfortable pair of shoes excellent value.”

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Posted 8 months ago

Thanks for taking the time to leave a review. Great to see that you got a bargain too. Kind Regards, Jo -Cheerful Soles

Posted 8 months ago

“Very good service and what I ordered arrived in good time. I have used this company for many years and will continue to do so.”

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Posted 8 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Great price, great fit and got here quickly. So grateful to have sandals i can slip my orthotics into easily”

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Posted 8 months ago

Thanks for taking the time to leave a review for our small company. The Waldlaufer Herki is a great choice for orthotics, in fact, all our Waldlaufer sandals have removable insoles. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I have bought many pairs of shoes from Cheerful soles over the years. Mainly Joya and Allegra, for myself and my partner. The service has always been impeccable,prices good, well packaged and delivered on time. The information and advice about the shoes and the fit of Themis second to none. I would highly recommend.”

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Posted 8 months ago

Ah, thank you for such kind words Alan and your continued custom which is really appreciated. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“A very easy site, purchase and quick delivery. Will definitely recommend to others😊”

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Posted 8 months ago

Thanks Isabella. I hope that you like your New Mephisto Shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excellent shoes. Good quality and style. A great help to arthritic feet and ankles.”

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Posted 8 months ago

Hi Jennifer, thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Sadly I had to return my boots, only because the size was too big. I was pleased to have an email informing me that my return had arrived and my account refunded immediately.”

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Posted 8 months ago

Thanks for taking the time to leave a review Diana. Sorry that the boots weren't quite right for you this time. We always issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Pretty good”

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Posted 8 months ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Shoes perfect. I have fused ankles so find it difficult to walk in normal shoes. The shoes had a perfect role bottom shoe and made it easy for me to walk.”

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Posted 8 months ago

Thanks for taking the time to leave a review David. The Waldlaufer Helgo is our best selling mens shoe. It's available in a lace up or Velcro fastening. I'm pleased to here that they're helping with your ankles. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Easy to order from, swift delivery”

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Posted 9 months ago

Thanks Flora! Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“The customer support was excellent - my queries were answered completely and within an hour. My order arrived well within the stated timescales, and I was really pleased with my sandals - they were true to the online image, and they look and feel wonderful. Very happy, and I would recommend.”

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Posted 9 months ago

Thanks for your kind words Sarah. I love the pattern on the Alegria Sandals that you ordered. We're always happy to help people buy new shoes and love to chat. I'm pleased to hear that you are happy with your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“The footwear I ordered were really nice, however even though I ordered a 6.1/2 instead of a size 6 I found them to be slightly snug over the top of the foot. I was dissapointed that I had to return them.”

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Posted 9 months ago

Oh, that's a shame. Thanks for taking the time to leave a review for us and sorry that on this occasion, they weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excelent high speed service”

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Posted 9 months ago

Thanks Judy - I hope that you like your new navy Alegria Sandals. Kind Regards, Jo - Cheerful soles

Posted 8 months ago

“Delivery good. Alegria Verona sandal. Really wanted to like and keep. Replaceable insole seems like good idea however in the pair I received the leather of the shoe would not remain covered by the insole leaving hard leather edges to irritate foot. Maybe I was just unlucky. Added to this I had to pay for return and post office advised because of value had to go special delivery and this was over £9.”

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Posted 9 months ago

Hi Angela. Sorry to hear that the sandals weren't right for you. There is an edge round the deep insoles in all Alegria sandal styles. We do offer free UK delivery for all our orders and I see that you opted for this. Most companies charge for either delivery or returns (sometimes both). Most of our customers choose Royal Mail second class small parcel or an online tracked postage such are Royal Mail tracked 48, which would have been £3.39 for the sandals you sent back - they even come to your door to collect and bring a postage label with them. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I am very pleased indeed with my Waldlaufer sandals. I had not been able to wear sandals for some time because of foot problems , but these sandals are so comfortable and adjustable in 3 places that I have been able to wear them every day. And they were delivered in record time, just in time for the heatwave! Thank you, Cheerfulsoles.”

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Posted 9 months ago

Thanks for taking the time to leave a review for us. The Waldlaufer Herki sandal is a great choice. Removable insoles, so they're orthotic friendly and great adjustability as you describe. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“No problem returning item and informed they had received it and had refunded me”

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Posted 9 months ago

Thanks Shirley. Shame that the Waldlaufer h Sonja shoes weren't quite right for you. We are a small business and always process our returns as soon as they arrive. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

CheerfulSoles is rated 4.9 based on 1,232 reviews