CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,196 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 17th June 2024

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable shoes”

Helpful Report

Posted 6 months ago

Thank you! I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“When I telephoned (more than once) the staff were cheerful and helpful. I must have made 7 or more purchases by now. I can always gripe about cost and postage to Northern Ireland but there is the odd sale. Stay Cheerful!”

Helpful Report

Posted 6 months ago

“Shoes arrived promptly with payment for Royal Mail delivery.”

Helpful Report

Posted 6 months ago

“Finally I found some sandals that adjustments so that they fit my feet perfectly and have comfortable and supportive soles. I need footwear that is wide and deep and preferably with a rocker sole, so I was happy with my choice. I was pleased that I could buy Waldlaufer sandals in the UK and didn't have to buy them myself from Germany. I will definitely look for my next pair at Cheerful Soles. My order was well packed and arrived promptly.”

CheerfulSoles 5 star review on 20th May 2024

Helpful Report

Posted 6 months ago

Ah, thanks for the review. It's great to hear that you are able to get the style and fit that are just right for your feet. Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Really comfortable shoes. Easy transaction.”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave a review. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Received my order on time, packaged well. Was kept informed of delivery. Pleased with purchase and the customer service.”

Helpful Report

Posted 6 months ago

Thanks for taking the time to leave a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Excellent service as always.”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave a review for us. I hope that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I made an order for 2 pairs of shoes and was able to arrange a delayed delivery and it was great following phone call to store. Staff member so helpful. Arrived as agreed and perfect. Thank you for your excellent service.”

Helpful Report

Posted 7 months ago

Ah, thanks for taking the time to leave a review. Always a pleasure to chat with our customers and as we are a small business, it's no trouble at all to remember a delayed delivery arrangement. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Absolutely fantastic, thank you. Very comfy, and a quick delivery too.”

Helpful Report

Posted 7 months ago

Thanks for the review Suzie. I'm pleased to hear that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“All perfect, thank you”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave a review for us Regula. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Very pleased with the shoes, your friendly and efficient service, and also the delivery service”

Helpful Report

Posted 7 months ago

Ah thank you Mrs Gascoyne. It's great to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I’ve been wearing CheerfulSoles for some years now. I work in a hospital & am on my feet for 12 hours, tried many other shoes & trainers but were no good. The shoes are so comfy my feet feel lovely in them and at the end of the shift my feet still feel good. I order a size smaller as my feet are slim & they fit perfect.”

Helpful Report

Posted 7 months ago

Ah, thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Very helpful and said I could try out the shoes indoors to ensure that they were right for my very dodgy feet! Sadly they were not so my high hopes were dashed again 🙄 Returned with no fuss thank you.”

Helpful Report

Posted 7 months ago

Thanks for taking the time to leave a review for us Mrs Bone. Sorry that they weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I’m a non resident and a repeated customer. Very helpful staff who patiently explained the reason why my recent on line payment was not successful. Am my overseas buys were delivered without problems.”

Helpful Report

Posted 7 months ago

Ah, thanks for the review - it's always a pleasure to chat with you via email and we very much appreciate your continued custom. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Joya shoes are so comfortable to walk in good customer service from CheerfulSoles.”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review for Cheerful Soles. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Very happy with CheerfulSoles, for the great service and good variety of comfortable and smart shoes that care for the feet. I definitely recommend them.”

Helpful Report

Posted 8 months ago

Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Great fit very comfortable”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review. It's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Staff are very helpful and friendly and l will remain buying from cheerful souls products are very good footwear”

Helpful Report

Posted 8 months ago

Thanks Sharon. I hope that you like your new Joya Electra Trainers. Such a lovely colour! Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“The first time I have used insole shoes,as I was recently prescribed insoles by the NHS. The insoles fitted perfectly. It took two weeks for my feet to adjust to insoles, which was I told at the hospital would happenl. The shoes are very comfortable and roomy. The insole fits perfectly. The laces and the supportive heel fit the brief given to me. I will be buying other colours in future for summer.”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review for us. It's great to hear that the new Joya shoes worked well with your new orthotic insoles. We sell lots of stylish shoes with removable insoles, so you will have plenty more to choose from next time. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Although, I didn't purchase the item here, it was still of excellent quality and had no problem with returns.”

Helpful Report

Posted 9 months ago

Thanks for the review Ann. We always process refunds for returns as soon as we receive them. Sorry the boots weren't quite for you this time. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

CheerfulSoles is rated 4.9 based on 1,196 reviews