CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for sandals with removable innersoles.. Delivered quickly and just right.”

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Posted 5 years ago

Thanks for the review. We know how hard it can be to find sandals with removable insoles. That's why every Summer we always have a few to choose from. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Many thanks for taking the time to complete a review for us. I hope that you like your new shoes. Kind Regards, Jo - -Cheerful Soles

Posted 5 years ago

Thank you for the review. I hope that your new shoes are just as good as the service you received! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Service was very efficient could not fault. Thank you”

CheerfulSoles 5 star review on 1st March 2019

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Posted 5 years ago

Thank you for the review William. I hope that your new Joya Innsbruck are living up to expectations. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful over the phone and delivered quickly. A free return would be nice though.”

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Posted 5 years ago

Thank you Barbara. We do offer free UK delivery on all our orders and a free exchange if you need to change size.. Many thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent”

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Posted 6 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Delighted very good quality.”

CheerfulSoles 5 star review on 22nd February 2019

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Posted 6 years ago

Thanks for the review Irene. I hope that you like your new Joya Bliss Trainers. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“Excellent service, very helpful staff.”

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Posted 6 years ago

Thank you for saying that, and thanks again for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

Thanks for the feedback and for taking the time to complete a review for us. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great range of shoes easy to deal with,competitive and keep you onformed”

CheerfulSoles 5 star review on 17th February 2019

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Posted 6 years ago

Thanks Peter, i'm please to hear that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“My shoes arrived very quickly. Unfortunately they weren’t right for me, so I phoned Cheerful Soles and they were very helpful regarding the return. They sent me an email as soon as they had received the shoes back, and refunded the payment straight away. I like Cheerful Soles for the quality of the footwear, and their service was excellent.”

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Posted 6 years ago

Thanks for taking the time to leave us a review. Yes, we always make sure that we issue refunds as soon as we received returned items. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“The shows is very good”

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Posted 6 years ago

Thank you for the review Raphael. I'm pleased to know that you're happy with you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“As described and delivered quickly”

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Posted 6 years ago

Thanks for letting us know and thanks also for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“quick service, amazing shoes, happiness is comfy shoes!”

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Posted 6 years ago

Ha Ha - we might pinch your tag line :-). Thanks for the review and for your valued custome. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Really quick delivery from order and pleased to have got boots from independent trader”

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Posted 6 years ago

Thank you Richard, and thanks for appreciating the small independent retailer! We love the Panama Jack range and I hope that you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent in every way from the ordering by phone, well packed shoes and prompt delivery.”

CheerfulSoles 5 star review on 14th February 2019

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Posted 6 years ago

Thank you Mrs Rodgers, you wouldn't believe the practice it takes to pack the shoes neatly! I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I will use this company again. Great shoes swiftly sent.”

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Posted 6 years ago

Thank you Anne! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service as ever. Product arrived within a couple of days. Lovely shoes. Kept updated all through the process.”

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Posted 6 years ago

Thank you very much! I hope you like your new Holly Walking Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I'm impressed with the speed of delivery of my shoes. The shoes are of good quality although I have had a pair of them before. Excellent service.”

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Posted 6 years ago

Thanks Alison, I hope that your new Holly Walking shoes are just as good as your last pair. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I love Dayna shoes and these were in the sale!! HURRAH!!! CheerfulSoles have been so helpful with my queries about how these shoes were made (i.e. leather not suede finish). Love them, love them, love them!! One day I will make that pilgrimage to the shop to physically try some other styles.”

CheerfulSoles 5 star review on 5th February 2019

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Posted 6 years ago

Ha ha ha, Linda - this made me chuckle. I think that a nice trip to the Yorkshire Dales is definitely what you need! Kind Regards - Jo, Cheerful Soles

Posted 6 years ago

“Easy shopping process, item & delivery as detailed .”

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Posted 6 years ago

Thanks for taking the time to leave us a review Michelle, I hope that you like your new Joya Boots. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Shoes as described. Arrived promptly and well packaged. Would order from this site again.”

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Posted 6 years ago

Thanks Irene. I'm glad you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews