CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class service remembered my enquiry for an out of stock size easy purchase system Evri delivery was good!!”

CheerfulSoles 5 star review on 20th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review for us Keith. Glad you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Shoes fit perfectly. Were delivered in the time scale as given due to Christmas holidays.”

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Posted 2 years ago

Thanks for taking the time to leave a review John and thanks for your patience with the warehouse closures over the Christmas Holidays. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“These shoes came recommended by my podiatrist, he wasn't wrong! They are comfortable and look good too! Delivery arrived as advised and was well packaged.”

CheerfulSoles 5 star review on 16th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review. We love the Waldlaufer H Irma trainer shoe - so comfortable and stylish too! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent service but sadly shoes too narrow.”

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Posted 2 years ago

Thanks for the review. Sorry to hear that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very pleased with my purchase of Joya shoes from CheerfulSoles in the sale. Very quick delivery too. Thank you very much.”

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Posted 2 years ago

Thanks for taking the time to leave a review for our service. I'm pleased to hear that you like your new Joya Tina trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Happy with shoes”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Dominic. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Received my shoes very quickly, and this in the pre Christmas rush. I was very impressed with the service and the shoes, which I had had before but these were at an excellent sale price, Thankyou - will definitely shop again.”

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Posted 2 years ago

Thanks for taking the time to complete a review for us Margaret. Great to hear that you found some new Joya shoes in our Winter Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great staff but your choice of Evri for delivery is a disaster. I will never buy from a store when I know Evri is going to deliver See comments below from Twitter today”

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Posted 2 years ago

Thanks for the review and feedback Mike. EVRI is our free UK delivery partner. We do also offer Royal Mail delivery. I am pleased that you are happy with our service and your new shoes. Kind Regards, Jo

Posted 2 years ago

“Lovely shoes ❤️ So comfy and great support for my plantar fasciitis. I love the individual style compared to the usual generic looking orthotic shoes for women”

CheerfulSoles 5 star review on 22nd December 2022

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Posted 2 years ago

Thanks for taking the time to leave a review. It's great to hear that you like your new Alegria shoes. You're right, there's nothing quite like them. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“My go-to site for shoe shopping. Great service, prompt despatch and delivery.”

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Posted 2 years ago

Thank you for such a lovely review Elaine, Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful, very fast dispatch, very lovely shoes, very cheerful customer thank you x”

CheerfulSoles 5 star review on 14th December 2022

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Posted 2 years ago

Ah thank you Andrea, I am very pleased that you like your new Alegria Shoes. We love the Minnow Rainbow leather print. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Arrived on time, good comfy shoes true to the picture/description on line. Thank you!”

CheerfulSoles 5 star review on 12th December 2022

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Posted 2 years ago

Thanks for taking the time to leave a review for us Ruth. It's great to hear that you are happy with your new Waldlaufer H Irma trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I only take a size 4 in Joya shoes so these were an excellent price in their sale.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Pleased to find a big discount on shoes I need and they seem fine. Not worn them properly yet.”

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Posted 2 years ago

Thanks Phil, glad you were able to find a bargain in the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent product and service- Thanks!!”

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Posted 2 years ago

Thanks Duncan. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I love Cheerful Soles ,always helpful & kind . I buy the Alegria shoes which are so comfortable & pretty . Have just bought some black short boots & am very pleased with them . The shoes are semi rockers so supports the instep . The only shoes I can wear .”

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Posted 2 years ago

Ah thanks for the review, the Caiti boots from Alegria are a popular choice. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I have purchased several pairs of shoes/boots over the past few years. On occasion I have had to return. Both processes were simple and effective. The staff are exceptionally knowledgeable and helpful resulting in each case of returned shoes/boots being followed by a perfect pair being bought. Quite remarkable - in my opinion - for an online business to achieve.”

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Posted 2 years ago

Ah thank you Eleanor, that's very kind of you. I hope that the Waldlaufer shoes have worked out for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent. The boots I wanted, next day. Perfect.”

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Posted 2 years ago

Thanks for the review Peter, I am pleased to hear that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I never expected the shoes to ve so comfortable as I gave Mormons neuroma and arthritis but they are so good. Will get some when you get some more stock in.”

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Posted 2 years ago

Thanks for the review Anne. Lots of ladies with similar foot problems to you also love our Alegria range. The soft cushioning under the ball of your feet will certainly help with the Mortons Neuroma. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“very happy with the shoes and the service, thank you for the helpful product and sizing info”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. I'm pleased to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews