CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

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“Good communication, speedy and we'll packaged delivery”

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Posted 5 years ago

Thanks! I hope that you like your new shoes. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

“I buy all my shoes from Cheerful Soles. My casuals, my London suit shoes and my hiking boots. Joya soles are excellent. Ewen Cameron”

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Posted 5 years ago

Thank you! Not many new styles for men in the Spring 2020 collection but we hope that there will be something there to tempt you. Kind Regards and thanks for taking the time out to leave a review. Jo - Cheerful Soles

Posted 5 years ago

“Website was easy to use and my shoes arrived earlier than estimated, so I was very pleased. I'll definitely use Cheerful Soles to buy my next pair of Allegria Palomas.”

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Posted 5 years ago

Thank you Anne - that's great to hear. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“My daughter has bought the Alegria sandals before and gave me a pair, they are lovely and comfortable hence the order for two more pairs. Customer Service is excellent.”

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Posted 5 years ago

Thanks moira! We just need the weather now for them now!. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased with quality of shoes bought. When I have spoken to staff they have been very helpful and knowledgable. Looking forward to buying more shoes in the future.”

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Posted 5 years ago

Thank you Fiona. Kind Regards, Jo - -Cheerful Soles

Posted 5 years ago

“Beautiful shoes and fantastic customer service as usual”

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Posted 5 years ago

“Wonderful friendly service! Have been a customer of CheerfulSoles for a few years and I simply cannot fault this company. Quick, efficient and personal service. Please don't change!!”

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Posted 5 years ago

“This is my second purchase from CheerfulSoles and was a straightforward one dealt with very efficiently. On the first purchase I received valuable help and between the two I had good advice even when they weren't able to provide just what I wanted.”

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Posted 5 years ago

“Order arrived swiftly ..perfect condition. No problems at all.”

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Posted 5 years ago

Thanks Carole - just as it should be! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent support and advice. Nothing was too much trouble. Highly recommend this company. Totally professional and caring.”

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Posted 5 years ago

Ah thank you Susan - that's lovely to hear. We always try our best to help get you into the right shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I am extremely pleased with my Joya shoes. They are a delight to wear and the service received from Jo at Cheerful Soles was brilliant. The shoes arrived very quickly, well in time for my holiday, which was very important. I am busy saving up for another pair.”

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Posted 5 years ago

Thanks Robert. They're not cheap that's for sure but super comfy. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Really lovely shoes and super speedy delivery, would highly recommend and definitely shop here again”

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Posted 5 years ago

Thanks Alayne - It's good to know that you like your new Alegria Shoes. Kind Regards, jo- Cheerful Soles

Posted 5 years ago

“Always pleasant and efficient service”

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Posted 5 years ago

Thanks Pat - we try our best :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellence service in face of difficulty. My contact went out of her way to be helpful. Thank you.”

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Posted 5 years ago

Ah, thank you for taking the time to leave a review for us and it's absolutely no bother at all. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Easy to use web site, quick delivery and I just love the shoes!”

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Posted 5 years ago

Thanks for the review Jane. Great to know that you like your new Paloma shoes. We've added more Spring 2020 styles on the site. jo -Cheerful Soles

Posted 5 years ago

“Excellent product at great price. Well packaged and arrived quickly.”

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Posted 5 years ago

Thanks! Great to hear you were happy with your new shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The edge of the left insole gave me a blister that was painful for a couple of days- such that I had to wear other shoes.”

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Posted 5 years ago

I'm sorry to hear this Peter and it's very unusual for a Joya shoe to create this problem. Please get in touch if you need any more help or advice. Kind Regards, jo - Cheerful Soles

Posted 5 years ago

“Excellent service - prompt response and sound advice. Have just discovered Alegria shoes so am thrilled that I can find comfy shoes that look after my poor misshapen feet!”

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Posted 5 years ago

Thank you Kay. I'm pleased that you have found shoes that you like, and that work for your feet. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“As of this date delivery has not been effected. Hermes has provided receipt dated 21 January 2020. This was signed by No. 5 Dove Mews and not No. 8. However the resident(s) have been away sometime and we have yet to confirm that goods were received.”

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Posted 5 years ago

Hello. I am sorry that you have not received your shoes due to the neighbour who accepted them on your behalf being away. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very comfortable. Hope they will help me with a foot injury.”

CheerfulSoles 5 star review on 27th January 2020

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Posted 5 years ago

Thank you for the review. I hope that the Joya Shoes work out with your foot injury and of course that you recover soon. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews