CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really impressed with my shoes, so comfortable and helps with my plantar fasciitis. Would highly recommend.”

CheerfulSoles 5 star review on 30th September 2019

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Posted 5 years ago

“Good website; whole order process was smooth,”

CheerfulSoles 5 star review on 27th September 2019

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Posted 5 years ago

Thanks for taking the time to complete a review for us. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great value on shoes and excellent service... Quick delivery. Will definitely shop with Cheerful shoes again.”

CheerfulSoles 5 star review on 23rd September 2019

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Posted 5 years ago

Thanks for the review. Great to know that you like the service your received and of course - your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic shop and friendly, helpful staff. The shoes I purchased are absolutely brilliant!”

CheerfulSoles 5 star review on 22nd September 2019

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Posted 5 years ago

Ah thank you. Glad you like your new shoes. Jo - Cheerful Soles

Posted 5 years ago

“Good fit and quality. Prompt delivery. Highly recommend!”

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Posted 5 years ago

Thank Mary - These are one of our best sellers - glad you like them. Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

“Thank you very much all my orders are on time and all are good thank you”

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Posted 5 years ago

Thank you Elizabeth, glad your shoes and sandals arrived on time and that you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I had to return my shoes, as they did not fit, but my return was dealt with speedily, efficiently - and, well, cheerfully!”

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Posted 5 years ago

Thanks Caroline, shame about the return but happy that your customer experience met your expectations. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Customer service was outstanding. I would highly recommend them as efficient, helpful and reliable - comfortable footwear is essential for a happy life! Gold standard five star service.”

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Posted 5 years ago

Thanks for your review and such kind words. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very prompt, reliable service. Thank you.”

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Posted 5 years ago

Thank you Nicola. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Prompt service”

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Posted 5 years ago

Thank you Puline. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Received my first order with no issues, everything as advertised and eagerly awaiting my second order, very happy with my Joya shoes.”

CheerfulSoles 5 star review on 12th September 2019

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Posted 5 years ago

Thanks Billy. Great to know that you liked your first pair so much that you ordered some more! They are in transit on the way to you now. Kind regards, Jo - Cheerful Soles

Posted 5 years ago

“Comfortable, well made”

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Posted 5 years ago

Thank for for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“My first pair and am delighted. Great fit, smooth uppers and very comfortable straight away. Love the design as well.”

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Posted 5 years ago

That's great to hear! Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent product and efficient service”

CheerfulSoles 5 star review on 7th September 2019

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Posted 5 years ago

Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Just took delivery of my new shoes I will be a returning customer just delighted”

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Posted 5 years ago

Thanks for such kind words. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Since my new artificial ankle I needed to find a shock absorbing shoe. Joya shoes are the perfect answer. I wear black Joya shoes with my suit when in London, I wear brown Joya shoes in the country, suede casual Joya shoes in the summer evenings and Joys walking boots when in the mountains. All I need now is for Joya to produce a golf shoe and my walking problems would be over. Fantastic shoes - well done”

CheerfulSoles 5 star review on 5th September 2019

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Posted 5 years ago

Thank you for the review Ewan, and your glowing report on Joya Shoes. I have forwarded your comments to our Joya Agents in the hope that we can sort your Golf out. Best wishes and thanks again, Jo - Cheerful Soles

Posted 5 years ago

“well made rocker shoes the wife is very happy withese thanks”

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Posted 5 years ago

Thanks for taking the time to complete a review for us. I am pleased that your wife likes her new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Was pleasantly suprised that you are based in Grassington, a place I hold dear...”

CheerfulSoles 5 star review on 1st September 2019

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Posted 5 years ago

Thank you Nigel. We are really lucky to be based in such a beautiful village and it's nice to hear that you have fond memories. I hope that you like your new boots. Thanks for shopping with us and for taking the time to complete a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent Customer service. prompt delivery, superb shoes!”

CheerfulSoles 5 star review on 30th August 2019

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Posted 5 years ago

Thanks Belinda, it's great to hear that you are happy with the Alegria Shoes you ordered. One of our best selling styles :-). Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Happy with the Joya trainers, the smart delivery - just an all-round good, online experience. Brilliant name for a company! ps. can't remember which delivery service but you fulfilled the order within 5 days!”

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Posted 5 years ago

Ah, thank you for such a lovely review Brian and for the compliment re our name (which we try to live up to)! Most importantly, it's great to hear that you are happy with your new shoes. It was Royal Mail for the delivery. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews