CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,196 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 17th June 2024

285

Anonymous

Anonymous // 01/01/2019

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“Great that you stock Joya. This was my second purchase. Nice website, good service. Thanks”

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Posted 10 months ago

Thank you Howard. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“My order was dealt with promptly and delivered promptly. Thank you.”

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Posted 10 months ago

Thanks for taking the time to leave a review Elizabeth, I hope that you like your new Waldlaufer Boots. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Helpful on telephone. Good suggestion regarding a suitable make of shoe for my orthotics.”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. I'm pleased that the Waldlaufer H Sonja worked well with your orthotics. Kind Regards, Jo Cheerful Soles

Posted 10 months ago

“I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes.”

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Posted 11 months ago

Ah thanks Kathryn. It's always a pleasure and thank you for taking the time to leave a review for us. We'll be getting some more styles in for Spring 24 soon. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Very efficient service. Deals quickly with my enquiry. Had to return one pair as too small, refund received instantly thank you”

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Posted 11 months ago

Hi Karl. Thanks for taking the time to leave a review for us. We always process our returns and refunds straight away. It's great to hear that one of the pairs of Waldlaufer Holly Walking shoes were good for you. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Excellent helpful service following an exchange for larger sized boots. Very pleased with my purchase thank you Kate”

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Posted 11 months ago

Ah, thanks for taking the time to leave a review. Kind Regards Jo- Cheerful Soles

Posted 11 months ago

“Great customer service . Shoes arrived quickly but unfortunately a little tight in the fit so had to return. Prompt refund with pleasant confirmation email.”

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Posted 11 months ago

Thanks for taking the time to leave a review for us Maria. We always process returns as soon as items arrive back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo -Cheerful Soles

Posted 11 months ago

“I have been using Joya Mary Jane for the last few years. Comfortable shoes. Lucky to have the last pair Timely delivered goods”

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Posted 11 months ago

Ha Ha, yes - you did get the last pair ever of the Jane style. The Audrey is now the current Joya Mary Jane Shoe. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable.”

CheerfulSoles 5 star review on 16th December 2023

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Posted 11 months ago

Ah, that's lovely to hear Sarah. The mild front rocker will help with the stiffness to your big toe joints and also help to alleviate the pressure to your knees from every day walking on hard surfaces. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful soles

Posted 11 months ago

“Good quality shoes delivered on time”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny.”

CheerfulSoles 5 star review on 11th December 2023

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Posted 1 year ago

“Excellent service. Kept up to date re delivery. Seamless exchange (to change size). Thank you.”

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Posted 1 year ago

Thanks Claire. I'm pleased to know that the 1/2 size below worked for your in the Joya Montana Walking Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Extremely happy with the boots I ordered, shipping could have been a bit faster but, it was Black Friday so there was a reasonable excuse.”

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Posted 1 year ago

Thank you. I am sorry if they took a little longer than you expected. We did have a lot of orders to process over the Black Friday period. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent shoes. Excellent service”

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Posted 1 year ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Gorgeous boots. Good fit, really comfy. Lovely leather too. Very happy with them. Fast delivery, arrived well packed”

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Posted 1 year ago

Thanks for the review Margaret. I love the Panama Jack Felia boots too! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Order was processed swiftly and efficiently and the goods arrived in very good time. Thank you. 👍”

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Posted 1 year ago

Thanks Ian. I hope that you like your new Joya Cancun shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very easy transaction, very comfortable boots.”

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Posted 1 year ago

HI Fiona. Thanks for taking the time to leave a review for us. I'm please you like your new Waldlaufer H Sonja Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I would have love to keep all three pairs of the shoes you sent me , but needed a 43 in the black Mary Jane shoe - the 42 was sadly just a tad too short.”

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Posted 1 year ago

Ah, thank you Sheila. Sorry to hear that we didn't have an exchange available for you. Glad you were happy with the slippers and Classis Clogs though. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“1st class all delivered as per web site.”

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Posted 1 year ago

Thanks for the review David. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,196 reviews