CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - very prompt delivery of item purchased and the website gives an accurate description.”

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Posted 5 years ago

Thanks for taking the time to leave us a review. I hope that you like your new boots (who would have thought that we'd have the weather for them in July)! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Helpful, efficient and friendly. Speedy dispatch and good communication.”

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Posted 5 years ago

Thank you! I hope that you are enjoying you new sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very nice sandals, and very quick to arrive at my home”

CheerfulSoles 5 star review on 6th July 2019

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Posted 5 years ago

Thanks Chrissi, I love these sandals too! Thanks for leaving a review, lets hope that the weather picks up enough for you to wear them :-), Jo - Cheerful Soles

Posted 5 years ago

“Prompt delivery, quality goods, great prices”

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Posted 5 years ago

Thanks Linda - great to see that you got a bargain in the Joya Sale! Thanks for taking the time to complete a review for us. Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

“Good service (very cheerful!), good offer, delivery reasonable - not needed to use the return label provided. Best of all - the shoes are REALLY comfortable. Thank you!”

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Posted 5 years ago

“Helpful, professional service”

CheerfulSoles 5 star review on 26th June 2019

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Posted 5 years ago

Thank you for taking the time to leave a review, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Lovely company to deal with. Needed to exchange but was a very simple process and very happy with my purchases. ☺”

CheerfulSoles 5 star review on 24th June 2019

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Posted 5 years ago

Thank you Sally, I'm pleased you found the right shoes in the end. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful and speedy especially when I returned a pair for a larger size. Many thanks - shoes are a great relief for my poor toe joint.”

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Posted 5 years ago

Thank you Mrs Buck. We love this pretty sandal. Great news that it works with your toe joint. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I have been using Joya shoes for years and they are the best when it comes to comfort and it is worth paying the money for the quality they deliver. I placed my order with cheerfulSoles because they are the main distributors for Joya shoes in the UK. Delivery was very quick and it only took a few days. Excellent service from CheerfulSoles.”

CheerfulSoles 5 star review on 22nd June 2019

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Posted 5 years ago

Thanks for the lovely review Robert. We are a recommended Online Joya shop and work closely with the team at Joya UK to offer all the styles they have available to retailers. Thanks again, Jo - Cheerful Soles

Posted 5 years ago

“The shoes are great, and staff very helpful. Thank you.”

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Posted 5 years ago

Thanks Trixie, I hope that the wide insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service and delivery. Would use again.”

CheerfulSoles 5 star review on 21st June 2019

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Posted 5 years ago

Thanks Anthony. Hope you are happy with your new Joya Shoes. Kind Regards, Cheerful Soles

Posted 5 years ago

“These shoes are the most comfortable I have ever owned.”

CheerfulSoles 5 star review on 18th June 2019

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Posted 5 years ago

That's great to hear George! Thanks for taking the time to leave a review for us. Kind regards, Jo - Cheerful Soles

Posted 5 years ago

“Ordered a pair of Joya shoes. Website easy to navigate, received my order within a couple of days. However did not receive email confirmation of order or dispatch which is unusual.”

CheerfulSoles 5 star review on 17th June 2019

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Posted 5 years ago

Hi Barbara, thanks for the review. We had a problem with some of our order emails landing in Spam and junk folders, or not at all. I have fowarded a copy of your confirmation email so that you have it for your records. Kind Regards Jo - Cheerful Soles

Posted 5 years ago

“Comfortable shoes and it would be much appreciated if it cost less. Thinking of the prices,not everyone can afford it. Thank you.”

CheerfulSoles 5 star review on 15th June 2019

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Posted 5 years ago

Thanks for the review an I note your comments re price. Joya do have a recommended retail price for all their footwear and there is a significant amount of technology packed into every pair that shouldn't be underestimated. There is a Joya Clearance page on our webiste and lots of people have benefited from a bargain here. I am pleased that you are happy with your purchase. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased with purchase would buy from here again.”

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Posted 5 years ago

Thanks Sue! Kind Regards, Jo - Cheerful Sole

Posted 5 years ago

“Good service and one of the few suppliers of Allegra footwear. Prompt delivery and product as expected, have bought from Cheerful Soles before and would again.”

CheerfulSoles 5 star review on 11th June 2019

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Posted 5 years ago

Thank you Shiela, that's lovely to read :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent quick despatch. Delighted with product.”

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Posted 5 years ago

Thank you Roy! I am pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Prompt and courteous. Terrific product. My second pair.”

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Posted 5 years ago

Thank you for the review John. I'm pleased to know you are happy with your second pair :-). Jo - Cheerful Soles

Posted 5 years ago

“Very good service unfortunately the shoes ordered did not fit however dealt with returns in a very efficient and effective manner. Would definitely recommend.”

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Posted 5 years ago

Thank you for the review Lucy. A shame that they weren't quite right for you but that happens. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Sandals arrived on time, we’re well packaged and exactly as described on the website. The instruction to order a size smaller than usual was spot on - they fit perfectly.”

CheerfulSoles 5 star review on 8th June 2019

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Posted 5 years ago

Thanks Hilary, I'm glad you like your new sandals and that the sizing was right. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews