CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,216 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my recent order very prompt delivery.”

Helpful Report

Posted 3 years ago

Thank you Joan, I'm pleased you're happy with your new Waldlaufer Holly Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Delivered swiftly Great shoes. Worn them everyday to work since received Really comfy and they look smart too”

Helpful Report

Posted 3 years ago

Thanks Jenny, the Patent leather on the Waldaufer loafers you bought does look smart and perfect for this time of year. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“The boots arrived much sooner than the time given and, true to the Alegria brand, were instantly wearable. No breaking in required and extremely comfortable. Delighted with them, thanks.”

Helpful Report

Posted 3 years ago

Thanks Alison, that's great to hear. We love the Alegria Caiti boots. We just wish they did other boots on the mild front rocker sole as our customers love them. Kind Regard, Jo - Cheerful Soles

Posted 3 years ago

“Prompt delivery of my Joya shoes which are really comfortable! Thanks so much!”

Helpful Report

Posted 3 years ago

Thanks Gillian, it's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Shoes arrived in perfect condition and are very comfortable and supportive which is just what I wanted. Will be ordering again It’s special coming from Grassington!”

Helpful Report

Posted 3 years ago

Thanks for the review John and your lovely comment on coming from Grassington. It's good to know that you were happy with our service and of course with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Easy to operate website and shoes are delivered without damage”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great boots and lovely and warm. My only concern is the Velcro closing can't get it tight enough and I just wonder how long the Velcro will last.”

Helpful Report

Posted 3 years ago

Thanks for the review Glynis. We haven't had any issues with the velcro on the Panama Jack boots which you bought. If you feel that you would like to be able to make them tighter, any good shoe repairer should be able to add more velcro for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Quick Delivery”

Helpful Report

Posted 3 years ago

Thank you Joel. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely shoes delivered on time and well packaged.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Fast dispatch and wuick refund when I needed to retirn the item.”

Helpful Report

Posted 3 years ago

Hello Susan. Thanks for taking the time to leave a review for us, such a shame that the Waldlaufer Shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I have purchased Joya shoes for both myself and my husband several times. I have always found the young ladies who answer the phone very friendly and helpful. I would definitely recommend Cheerful Soles.”

Helpful Report

Posted 3 years ago

Thank you Beryl, especially for referring to us as young ladies! Always happy to help and it's good to know that you are happy with the service you receive. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Item as shown. Delivered on time. Would use this site again.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review, William. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Service and delivery excellent”

Helpful Report

Posted 3 years ago

Thank you Eileen. I hope that you like your new Waldlaufer Walking Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Lovely shoes an excellent price. Superfast delivery for free!”

Helpful Report

Posted 3 years ago

Thank you Erika. I'm pleased to see that you managed to get your Joya Shoes in the sale. Kind Regards and thanks for shopping with us. Jo - Cheerful Soles

Posted 3 years ago

“Speedy and easy to follow instructions for placing my first order. Thank you”

Helpful Report

Posted 3 years ago

Thank you Rebecca. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“So, so comfortable. Joya shoes have stopped my leg veins from hurting at the end of the day. Thank you.”

Helpful Report

Posted 3 years ago

Thank you for the review. That's fantastic news! Great to hear that your new Joya Shoes have stopped your legs hurting. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Order arrived promptly, good selection of shoes and delighted with my choice.”

Helpful Report

Posted 3 years ago

Thank you for your review, It's good to hear that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“2nd time I have purchased from here - fab service - easy to order via their website, smooth transaction and prompt delivery - will be tempted back”

Helpful Report

Posted 3 years ago

Thank you, Lucy. We have just placed our Spring order from Alegria, we are waiting on the delivery date and will hopefully have lots more Alegria Paloma styles in stock soon. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very comfortable and durable shoes with a bit of style. Wear nothing else these days.”

Helpful Report

Posted 3 years ago

Thank you, William, lots of people say that once they have worn Joya Shoes. They're so comfortable. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service, great communication and prompt delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Sorry to see that the size wasn't quite right for you.Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,216 reviews