CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not very helpfullWould have given good result except for delivery . Del. 5 after expected date. Delivered before showing out for del.”

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Posted 5 years ago

Hello Trudy. I am sorry that your shoes took longer than expected to reach you. They seem to have been delayed at the national sorting hub for My Hermes. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Staff very knowledgeable and helpful on the phone”

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Posted 5 years ago

Thank you for taking the time to leave a review for us. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful when I ordered by phone and delivered as son as possible - on a Sunday which was great !! Very very pleased with the shoes I ordered.Thank you.”

CheerfulSoles 5 star review on 13th December 2019

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Posted 5 years ago

Thank you Elizabeth. I'm pleased to hear that you like your new Joya ID Casual Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very good service. I can’t fault them.”

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Posted 5 years ago

Thank you for the review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Useful information from staff when I called, the order arrived quickly and the sandals are exactly what I wanted.”

CheerfulSoles 5 star review on 12th December 2019

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Posted 5 years ago

Thanks for the review Maria, I'm glad that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service, the only place to get my beloved Alegria shoes!”

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Posted 5 years ago

Ha ha! Thanks Judith, we're going to be putting our Spring Summer order in soon :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The quality 👌👌”

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Posted 5 years ago

Thanks for the review Maryam. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased with quality. Notification of delivery date could be improved.”

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Posted 5 years ago

Thanks for the feedback. We do add tracking numbers to all of our shipment emails and I am sorry if you didn't get this. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Helpful staff and quality of service”

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Posted 5 years ago

Thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic service from start to finish. Thank you. Two very cheerful soles here!”

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Posted 5 years ago

That's great to hear Sarah-Jane. Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good speedy service excellent products.”

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Posted 5 years ago

Thank you! I hope that you like the new Joya Shoes you ordered. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Kind and professional service and I am very happy with my shoes”

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Posted 5 years ago

Thanks for taking the time out to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I am delighted with every aspect of my purchase and I look forward to also buying a pair of casual shoes in the New Year. The shoes I got have made my walking commute a pleasure. It's like walking on air.”

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Posted 5 years ago

Thanks Cormac. That's great to hear. I'm pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very comfortable and worth the price”

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Posted 5 years ago

Thanks for the review - great to hear that they work for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Really helpful telephone advice and efficient speedy delivery of my choice.”

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Posted 5 years ago

Thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Generally great service. Fast delivery. Very satisfied.”

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Posted 5 years ago

Thanks for the review Vladimir. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Correctly described and received in good time”

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Posted 5 years ago

Thanks for taking the time to leave a review Gill. Great to hear you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“My podiatrist recommended Joya shoes to reduce discomfort I had under the balls of my feet. The shoes I chose, Mens Mustang ll Lace Ups, are very comfortable and have definitely helped with the problem. Certainly more comfortable than using orthosis inserts in my previous standard shoes.”

CheerfulSoles 5 star review on 25th November 2019

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Posted 5 years ago

Thanks for taking the time to leave a review Michael - it's great to hear that the Joya Mustang shoes you ordered have helped with the discomfort you were experiencing. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Prompt delivery, well packed and the shoes meet all my expectations Happy to recommend site”

CheerfulSoles 5 star review on 24th November 2019

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Posted 5 years ago

Hello Lesley. Thanks for taking the time to leave a review for us. I hope that you like your new Joya Shoes

Posted 5 years ago

“Prompt, helpful and personal attention. Much appreciated.”

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Posted 5 years ago

Thanks Caroline, always a pleasure. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews