CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,232 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service from you all was amazing.....thank you... The shoes arrived at the hotel as you said with Royal Post 48 & the hotel was also very good. I am just waiting for the girls to return with the shoes so I can put them on & then I will contact you again. Thank you so much for all your help..greatly appreciated... All the best for now.. Regards, Pamela”

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Posted 4 months ago

Thanks Pamela. I hope that you are happy with your new shoes too. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Great service”

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Posted 5 months ago

Thanks for taking the time to leave a review Ronan. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Great service and fast delivery.”

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Posted 5 months ago

Thanks for the review Mr Fanberstein. I hope that you like your new Joya shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“My first order from Cheerful Soles & it arrived very promptly, well packed. Delighted with my shoes, exactly what I wanted & at sale price too. Website clear & easy to negotiate. I wouldn't hesitate to order from Cheerful Soles again”

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Posted 5 months ago

Thanks for the review Jacqueline, it's great to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“I had never bought Joya shoes before and I was a little uncertain, but when I asked questions about my choice by email CheerfulSoles responded promptly,”

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Posted 5 months ago

Thanks for taking the time to leave a review for us. It's great to hear that the Joya Shoes are suitable for you. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Excellent quick service. Important that sizing was European. No delivery fee helped a lot! Tahnk you CheerSoles.”

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Posted 5 months ago

Thank you for taking the time to leave a review for us. I hope that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“I have shopped with Cheerful Soles for several years now. Really excellent customer service, friendly and efficient.”

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Posted 6 months ago

Ah thanks for the kind words Elaine. Sorry to hear that the trainers weren't quite right for you this time. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Since it seems almost mpossible to get a woman's size 8.5 I tried ordereing the men's. Unfortunately too big & too wide. Very fast response to me returning the shoes. Very good service.”

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Posted 6 months ago

Sorry to hear that they weren't suitable for your Josephine. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Excellent people's skills.”

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Posted 6 months ago

Thanks Kofo! I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Can be a bit of a gamble buying shoes or any clothing on line due to sizing, but after a chat with a lady at Cheerfulsoles I ordered a pair of Joya shoes which I'm absolutely delighted with. My feet just slipped straight into these shoes like a pair of gloves so thank you.”

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Posted 6 months ago

Thanks for your kind words David. We know what you mean about ordering online. We're always happy to chat with our customers to help them find the right style and size. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Excellent service. Swift action on an exchange. Very helpful staff on phone.”

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Posted 6 months ago

Thanks for taking the time to leave a review for us Elizabeth. I'm glad that the smaller size Panama Jack Boots worked for you. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“good product at a good price. quick delivery”

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Posted 7 months ago

Thanks for the review Margaret. I hope that you like your new Joya Shoes and Boots. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Order was placed on Thursday, posted on Friday and with us on Saturday. Person I spoke to was very helpful. Very pleased with shoe quality and so far are very comfortable.”

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Posted 7 months ago

Thanks for taking the time to leave a review for us. I'm pleased to hear that you got your shoes in good time. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Penny and Jo were most pleasant and helpful. I am very pleased with my purchase and would recommend Cheerful soles unreservedly.”

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Posted 7 months ago

Ah, thank you Mike. It was a pleasure to speak with you and I am happy that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“We have ordered from Cheerful Soles for many years and have always appreciated their excellent service. They are always pleasant and efficient on the phone and orders are dispatched the same day and arrive within a week. A pleasure to purchase from this company. Thank you”

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Posted 7 months ago

Ah, thanks Krista, that's lovely to hear. Thanks so much for your custom and for taking the time to complete a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I bought the joya sandals for the first time. I have mortens neuroma and bunions. So far they have been very comfortable and the gold colour is very stylish.”

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Posted 7 months ago

Thanks for taking the time to leave a review Anne. It's great to hear that so far these are working for you. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I live in Spore and a repeated buyer of Joya shoes sold by CheerfulSoles. Their services are amazing and a trusted vendor. Always helpful when I have questions and shoes always delivered without damage and according to the order.”

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Posted 7 months ago

Ah thanks for leaving another review for us. For all orders to non UK addresses, VAT is deducted from the stated purchase price during the check out process. It's just as easy to send shoes to Singapore as Southport! Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I now have space inside shoes for my toes to wiggle. I’ve been wearing them for nearly a week and am already feeling the benefits. Look great and feel great. Thank you!”

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Posted 7 months ago

Thanks for taking the time to complete this review. It's great to hear that your new Alegria Trainers are working well for you. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Excellent quick service and quality supportive footwear which still has style ! Fully recommend this company. Many thanks. John Simpson”

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Posted 7 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Wonderful service from helpful pleasent staff. Product was exactly as described and delivered promptly. I highly recommened the company and would use them again in the future.”

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Posted 7 months ago

Thanks for the review Angela. Sorry that we didn't have the next size up for you to exchange. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

CheerfulSoles is rated 4.9 based on 1,232 reviews