CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new Alegria sandals x I already wear Alegria shoes and they are so comfortable. I highly recommend these shoes / sandals with a rocker sole for anyone who suffers from painful feet I have chronic tendonitis in both feet and they are the best shoes I have ever worn.”

CheerfulSoles 5 star review on 9th May 2019

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Posted 5 years ago

Thank you for taking the time to complete a review for us Kim. It's great to know that the Alegria styles help with your tendonitis. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great service. Great product. Thanks”

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Posted 5 years ago

Thanks Jean, I hope that your new insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Friendly service and expedited delivery”

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Posted 5 years ago

Thank you Lynzie, I hop that you are enjoying the sun shine in your new Joya Sandals :-), Jo - Cheerful Soles

Posted 5 years ago

“Great service as always. I have osteoarthritis throughout my body, and find walking difficult. Thankfully since I have found Cheerfulsoles , and in particular Algeria shoes , they provide more support than any other shoes I have tried. many thanks yet again. Lesley”

CheerfulSoles 5 star review on 7th May 2019

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Posted 5 years ago

Thanks for such a lovely review Lesley. I'm pleased to here that the Alegria styles work for you. It's always nice to know when customers with painful conditions like osteoarthritis find something that works for them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thanks for taking the time to compelte a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good service!”

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Posted 5 years ago

Thank you! Kind regards, Jo - Cheerful Soles

Posted 5 years ago

“Lovely packaging; arrived earlier than expected. The shoes where lovely when first tried on. Still early days as I suffer from plantar fasciitis”

CheerfulSoles 5 star review on 5th May 2019

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Posted 5 years ago

Thank you Maimuna. This made me smile as I am often banned from packaging the shoes as I can't seem to make them look neat. I will pass on your comments and it's great to know that they were instantly comfortable. I hope that they continue to be comfortable and help to alleviate any pain you have from plantar fasciitis. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic speedy service. Excellent shoes x”

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Posted 5 years ago

Thanks Andrea, great that you managed to get them in the sale too. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“Dani lace up shoe, Kleo Sandal, Paloma velcro strap shoe, rocker sole shoes by Alegria, super for managing Hallux Rigidis to big toe. Very comfortable, been wearing since 2017 and pain in big toe reduced from 7/10 to 1/10 and often no pain, can walk for miles!”

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Posted 5 years ago

WOW! What a lovely thing to hear that the pain in your feet has been helped so dramatically, just by wearing Alegria Shoes and Sandals. I'm really pleased for you and rest assured, we will always keep a good stock of the rocker sole Alegria at Cheerful Soles. Kind Regards and thanks for taking the time to complete this review for us. Jo - Cheerrful Soles

Posted 5 years ago

“I bought the wrong size shoes - easy and pleasant returns Love the name of the shop - it’s very appropriate!”

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Posted 5 years ago

Thank you Virginia. I'm pleased we got there in the end and that you like your new Joya Shoes. I remember thinking of the name with Kate many years ago and we love it too! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service brilliant Joya Shoes 😊”

CheerfulSoles 5 star review on 4th May 2019

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Posted 5 years ago

Thank Joanna -I pleased that you like your new Joyas. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service & very good price. I'm delighted with the shoes.”

CheerfulSoles 5 star review on 3rd May 2019

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Posted 5 years ago

Thank you for taking the time to complete a review for us Mrs Cruickshank. I hope that the Joya Shoes you ordered are as comfortable as you hoped they would be. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service. Fabulous shoes - the most comfortable I have ever had!”

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Posted 5 years ago

Fantastic to hear that these are comfortable for you - I love this sandal from Alegria. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“They look beautiful, and are so comfortable. I can walk a long way without my legs aching , love them .”

CheerfulSoles 5 star review on 1st May 2019

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Posted 5 years ago

Thanks Kay. I'm pleased to here they look good and feel great! Kind regards, Jo - Cheerful Soles

Posted 5 years ago

“Package despatched and received well within the timescale. Unfortunately, I had to return the item - not their fault - for a refund which was processed swiftly. Reliable business I would not hesitate to use in future.”

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Posted 5 years ago

Thank you Nigel. I'm sorry that the shoes didn't work for you. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I spoke to Jo on phone and she was very helpful. Tommy”

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Posted 5 years ago

Thanks Tommy. I have just sent you an email about getting replacement shoes sent to you by Friday. If you could take a look and let me know that would be great. Once again I am sorry that you only received 1 out of the 3 pairs of shoes that you ordered from us. I will be investigating what happened to the other pairs separately with our courier. In the mean time, I hope that you find comfort at last with your new Joya Shoes. Kind Regards, Jo.

Posted 5 years ago

“Easy to order and delivery is speedy.”

CheerfulSoles 5 star review on 28th April 2019

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Posted 5 years ago

Thanks for the review Ann. I hope you like your new Alegria Shoes. Kind Regrds, Jo - Cheerful Soles

Posted 5 years ago

“Such brilliant service evey time i order, you are all amazing, and such a great choice of shoes well done.”

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Posted 5 years ago

Ah thank you Marilyn, that's always nice to hear - especially for a small company like us. I hope that you love your new Palomas too. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful, courteous and efficient.”

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Posted 5 years ago

Hello and thank you for taking the time to complete a review for us. It is very much appreciated. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very good service - they rang to check my home address as the on-line form was incomplete. Sandals arrived promptly and are just what I wanted.”

CheerfulSoles 5 star review on 27th April 2019

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Posted 5 years ago

Thanks Elaine, we love a good address as the incomplete ones tend to send shoes wandering all over the place :-). I'm pleased to hear that they arrived on time and that you like them - they are a great choice! Jo, Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews