CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,217 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,217 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th January 2025

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two pairs of shoes in different sizes which arrived in the specified time. I returned one pair following Cheerful Soles return policy. Return was acknowledged I was refunded straight away. Very good service.”

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Posted 5 years ago

Hi, thank you for completing this review for us. I am glad that one of the pairs worked for you. I hope you like your new shoes. Jo - Cheerful Soles

Posted 5 years ago

“Excellent service I made a mistake on my order form but was contacted in a short time and still received order next day as promised.will definately use again”

CheerfulSoles 5 star review on 27th April 2019

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Posted 5 years ago

Thanks Caroline - our hawk eyes over addresses are part of the service. Glad you like your new Joya Boots. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“The service at CheerfulSoles was excellent and shoes extremely comfortable for walking. They certainly appear to help my back problem.”

CheerfulSoles 5 star review on 26th April 2019

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Posted 5 years ago

Thanks Jean. That's really good to know about the Joya Mary Jane Shoes and I hope that they continue to provide you with relief. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very comfy shoes, specially if you are suffering from bunions etc.. also for me it’s hard to find wide fit shoes for size 3.5! I am so glad that I can find so many variety in my size ..”

CheerfulSoles 5 star review on 23rd April 2019

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Posted 5 years ago

Thank you for your review Ketki. I'm glad you like the Waldlaufer Holly - its one of our best seller. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“not sure if they are "the softest " shoe , take a bit of getting used to, but so far no blisteres, which for me is amazing!helpfu; telephone advice. sandals”

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Posted 5 years ago

Thanks Christine - great news re the blisters. Thanks for completing a review for us. Best Wishes, Jo - Cheerful Soles

Posted 5 years ago

“I love my new Wolky's - never had this brand before but they are fab so comfy and (I think) trendy - arrived super fast - will be a returning customer Thanks *****”

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Posted 5 years ago

Thanks for the review. I'm pleased to hear that you like your new sandals. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“very comfortable”

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Posted 5 years ago

Thank you for your review. Great to know that you like you new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good sandals for an excellent price Will shop again”

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Posted 5 years ago

Thank you. I'm pleased to hear that you got such a great bargain in the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“this is the second pair of these german shoes I have had for my wide feet”

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Posted 5 years ago

Thanks Iris, the Harriet loafer is a firm favourite amongst our Waldlauder customer. Glad you like them. Kind Regards. Jo, Cheerful Soles

Posted 5 years ago

“I have bought several pairs of Allegria shoes from Cheerful soles. I love the wonderful colourful patterns and never wear them without someone saying how much they love them. The service and speedy delivery is second to none.”

CheerfulSoles 5 star review on 15th April 2019

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Posted 5 years ago

Thanks Gill - I really like the embroidery on the Sew Cool Camille sandal that you bought - I bet they look good on. Just need the weather now! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good customer service. Shoes fine but very annoying laces that come undone every few steps.”

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Posted 5 years ago

Oh no Judith. We've never had this feedback for the Joya Paris Shoe. Thank you for taking the time to complete a review of our service. Please let us know if this problem persists. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you Bruce, Kind Regards. Jo, Cheerful Soles

Posted 5 years ago

“Wonderful service , Algeria are the only shoes I can wear & I love the patterns & colours .”

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Posted 5 years ago

Thank you Jennifer, The Dani is a popular style and will hopefully back in more colours in the Winter. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Superb, no complaints”

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Posted 5 years ago

Thanks David! Kind regards, Cheerful Soles

Posted 5 years ago

“Very good service and communication. The shoes are amazing and authentic. Cheaper than in a specialized shoe/podiatry shops. I will definitely be buying from them again. 5*”

CheerfulSoles 5 star review on 13th April 2019

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Posted 5 years ago

Thanks for the review Angela. I'm pleased you managed to get a real bargain in our Joya Clearance Sale. The Tina trainer is a best seller and is being re-vamped for 2019 so watch this space. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very nice prices on the Joya shoes at year end sale! Lovely and comfortable shoes! I bought a second pair as they were that good! :) I had to call to check when the items were to be delivered and the customer service was good and gave the information i needed instantly!”

CheerfulSoles 5 star review on 12th April 2019

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Posted 5 years ago

Thanks for the review Steve - you got a real bargain. I'm pleased to know that you like the Joya Caesar shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased to talk to a friendly, helpful Yorkshire person.”

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Posted 5 years ago

Ha Ha, I'm not sure whether that means that you usually find Yorkshire people unfriendly or the opposite, (I am laughing when I write that). Thanks for buying your new Joya shoes from us and rest assured that you will always find a friendly Yorkshire person on the other end of the phone when you speak with us. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

“I purchased a pair of Joya shoes which were great value in the sale. They are amazingly comfortable shoes for my feet which are extremely difficult to fit. Excellent service, they arrived earlier than expected.”

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Posted 5 years ago

That's great to know Mary. A real bargain too! Thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Thank you for friendly helpful service. My sandals arrived swiftly and are comfortable as ever.”

CheerfulSoles 4 star review on 12th April 2019

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Posted 5 years ago

Thanks for the review, I love the Alegria Vienna in What a Frill that you ordered - so pretty. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I was a first time customer, very happy with service, I placed my order on the phone and spoke to a nice lady.. Thankyou.”

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Posted 5 years ago

Thanks for taking the time to complete a review for us Elaine and I'm pleased to hear that you were happy with our service. I hope that the Joya Sandals you ordered are also living up to your expectations. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,217 reviews