CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,196 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 17th June 2024

285

Anonymous

Anonymous // 01/01/2019

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“Very good service. Shoes are excellent quality. Order took a while as it had to come through Irish customs, and there was duty to be paid”

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Posted 1 year ago

Thanks for the review Eileen. We always deduct UK VAT from our overseas sales, so that you are only paying taxes applicable in your country. I am pleased to hear that you are happy with your new Joya shoes, even if they took a little longer to clear Irish Customs. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“great shoes prompt delivery”

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Posted 1 year ago

Thanks Heather, and thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The Joya product purchased was in our opinion excellent value for money. Your company also provided an excellent service. Many thanks.”

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Posted 1 year ago

Thanks Hazel, It's good to hear that you are happy with your new Joya Emma shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very fast delivery of a well-packed item. I would order from them again.”

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Posted 1 year ago

Thanks, I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good price and efficiently handled. Delivery as requested and fairly prompt.would use again.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Shoes arrived very fast! Very pleased with the service. Shoes arrived within 3 days!”

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Posted 1 year ago

Thanks Rob, that's great to hear. I hope that you like your new Joya Innsbruck walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent personal service. It’s nice to be able to pick up the phone and speak to a sales assistant. The order was dispatched promptly.”

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Posted 1 year ago

Ah thanks for your review Anita, it's good to hear that you are happy with our service and your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Lovely shoes built beautifully! So comfortable. I need rocker sole shoes for medical reasons, and usually wear MBTs which are good but very heavy. These are much lighter. Thanks”

CheerfulSoles 5 star review on 19th February 2023

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Posted 1 year ago

Thanks for taking the time to leave a review Chrissi. It's great to hear that you like our Alegria brand. We're looking forward to getting our Sping / Summer styles soon. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“My shoes were delivered within three days, excellent service. Shoes are really comfortable I am delighted with them thank you”

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Posted 1 year ago

Thanks Sheila. Great to hear that they got to your quickly. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Punctual delivery. Great shoes.”

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Posted 1 year ago

Many thanks. Jo - Cheerful Soles

Posted 1 year ago

“Prompt delivery and found detailed information on the website about the shoes very helpful in choosing purchase”

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Posted 1 year ago

Thanks for taking the time to leave a review. The Waldlaufer Mens Helgo shoes (available with velcro or lace fastening) are one of our best selling styles. Kind Regards Jo - Cheerful Soles

Posted 1 year ago

“Always excellent advice and service. Alegria shoes are pretty much all I can wear since having foot surgery. So glad we have a UK stockist! Thanks, as always :)”

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Posted 1 year ago

Thanks Emily. As far as we know, we are the only official UK stockists. We buy directly from Peppergate Footwear in sunny California. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Joya shoes have improved my posture and daily comfort so much with cheerfulsoles my shopping experience has been very satisfying from the beginning to delivery. All my questions have been answered. Thank you for your service.”

CheerfulSoles 5 star review on 10th February 2023

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Posted 1 year ago

Thanks for taking the time to submit a review, Emrah. It's great to hear that you are happy with your new Joya shoes. The midsoles are so supportive and extremely cushioned. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Comfy to wear”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Val. It's good to know that you like your new Alegria Seville clogs. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I was SO happy to receive my new shoes, which are super comfy for the psoriatic arthritis in my feet. I was so happy that I ordered another pair in a different style. These are now the only two pairs of shoes that I wear. I will be using this company for all my future shoe purchases. Thank you!”

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Posted 1 year ago

That's great to hear. Thanks for taking the time to leave a review. I'm pleased to hear that you are happy with the Alegria style. Kind Regards, Jo

Posted 1 year ago

“A great product exactly as described. Well packed and delivered in good time. Shoes fit well and definitely reduce arthritic pain. Thanks 👍”

CheerfulSoles 5 star review on 3rd February 2023

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Posted 1 year ago

“Seamless ordering process using the website, and at a much better price than other sites, we will be ordering from CheerfulSoles again for sure”

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Posted 1 year ago

Thanks for the review Adrian, I'm pleased that you found a bargain in our Joya Shoes sale. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The sheer comfort on my feet is out of this world. Yes they are expensive but So worth it”

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Posted 1 year ago

Thanks Carol. It's great to hear that the Ladies Joya Komodo sandals are working well for you. Kind Regards, Jo -Cheerful Soles

Posted 1 year ago

“Fast, efficient and well packed.”

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Posted 1 year ago

“had a midfoot fusion in November 2022 to try and relieve some of the pain due to a LISFRANC injury , cannot wear NORMAL shoes , was advised to invest in some ROCKERSOLED TYPE footwear , these JOYA MENS FLASH SR STX trainers have improved the relief of pain by at least 50% ,so hoping the other 50% is a healing process as been told it could take while to fully heal .”

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Posted 1 year ago

That's great to hear. It sounds like you have really been through it all with your feet so I am very pleased to know that your new Joya shoes are improving your situation. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,196 reviews