CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,229 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 31st March 2025

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, shoes exactly as per description.”

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Posted 21 hours ago

“Great delivery”

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Posted 1 day ago

“First class firm to deal with.”

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Posted 2 days ago

“Good selection of fashionable shoes, boots and sandals that are actually good for your feet, legs and back. Customer service brilliant, deliveries prompt and returns or exchanges problem free.”

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Posted 3 days ago

“Excellent service”

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Posted 1 week ago

Thanks for taking the time to leave a review for us Ray. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 days ago

“Very good service and shoes ate very comfortable.”

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Posted 1 week ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“All very good.”

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Posted 1 week ago

Many thanks. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“Very helpful when ordering over the phone . A very helpful and quick response when an exchange was needed .”

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Posted 1 week ago

Thanks for taking the time to leave a review for the website. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“Joya ladies walking boots exactly as described . Very supportive and comfortable . I am a big fan of Joya shoes! Order was dispatched quickly and actually arrived quicker than I had expected.”

CheerfulSoles 5 star review on 27th March 2025

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Posted 1 week ago

Thanks for taking the time to leave a review for the website. It's great to hear that you are happy with your new Joya Sierra walking boots. Kind Regards, Jo - Cheerful Soles

Posted 1 week ago

“Thank you for the great website, highest quality shoes and prompt delivery.”

CheerfulSoles 5 star review on 24th March 2025

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Posted 2 weeks ago

“Excellent descriptions of footwear; very helpful. Send out shoes quickly.”

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Posted 2 weeks ago

Thanks for the review Gill. I hope you are happy with your new Alegria shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Good shoes, great comfort, good service.”

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Posted 3 weeks ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 weeks ago

“Good service”

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Posted 1 month ago

Thanks! Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

Thanks for taking the time to complete a review for us. I hope that you like your new Joya Osaka Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Very pleased with my Joya shoes . Delivery excellent, and shoes very good value at sale price. My third purchase from Cheerful Soles and would recommend.”

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Posted 1 month ago

Ah, that's great to hear. Thanks for completing a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Whole process was great. Had exactly what I was looking for and my footwear arrived very quickly. Thank you so much.”

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Posted 1 month ago

Thanks Claire. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Great delivery, communication & lovely shoes!”

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Posted 1 month ago

Thanks Johanna. I see that you managed to get a great deal in our Joya sale. Thanks for taking the time to leave a review for our service. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Good service. Speedy delivery of the item ordered. Will use again”

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Posted 1 month ago

Thanks! I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“I am always delighted with the shoes I buy from Cheerful Soles. I love Joya trainers and shoes and they (Cheerful Soles) always have a good selection. First rate service and brilliant shoes”

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Posted 2 months ago

Thanks for taking the time to leave a review Robert. It's great to hear that you are happy with your Joya Shoes and of course - our service. Kind Regards, Jo - Cheerful Soles

Posted 1 month ago

“Thank you, you cheerful soles. Travelling from tropical summer to UK winter, I needed a very specific fitting, warm boots. Being up north, and the only shop in UK with my size, I was delighted when you not only quickly sent them to London, but they arrived before Christmas. A life saver. Thanks a million.”

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Posted 2 months ago

Ah that's lovely to hear. Thanks for taking the time to leave a review for our small online company. I am pleased to hear that the Alegria Boots arrive in time for Christmas. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Order quickly processed ad delivered for free. Always chose Royal Mail to get an option for delivery date. Very good site for shoes that have good are support and designed for feet comfort. Also a good place for finding Joya Shoes that are cheaperwhen on sale.”

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Posted 2 months ago

Thanks for the review Jose, I'm happy to see that you managed to get a pair of Joya in the sale. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

CheerfulSoles is rated 4.9 based on 1,229 reviews