Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with Charley Chau. Excellent service and arrived promptly.”

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Posted 4 years ago

“This is an amazing product & a super company to deal with, & a very swift dispatch despite current covid difficulties. Both my dogs are enjoying a Charley Chau snuggle bed each. They look like giant tortellini against the Aga ! I’d strongly recommend these dog beds if this was the style you were looking for. We’ve also saved the lovely picture post card that came with the order. I wouldn’t hesitate to recommend them.”

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Posted 4 years ago

“Game changer! My rescue pointer cross, was having real sleep issues at night, so we we all suffering the consequences of sleep deprivation. The snuggle bed has completely turned things around. It’s her favourite place to be and will now take herself to bed just to get back in it! Probably the best dog related purchase made!”

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Posted 4 years ago

“This is our second bed like this from Charley Chau. Our Dachshund Mabel absolutely loves these beds.”

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Posted 4 years ago

“My whippet loves her snuggle bed so much, but our Labrador kept wanting to sleep on it so we got her a daybed! She absolutely loves it. Cannot recommend these beds enough! We also have a snuggle bed for our mini dachshund, so we now have 3 Charley Chaus in the house! Happy doggies all round!”

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Posted 4 years ago

“Lovely friendly service, fab blanket (its my second) and quick delivery post xmas!”

Charley Chau 5 star review on 8th January 2021

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Posted 4 years ago

“Excellent advice provided by Charley Chau regarding 'Travelling with dogs from the UK to France and other EU countries'. Simplified for everyone to understand the new requirements and also sharing their own experiences, thank you! I was slightly thrown when reading the 'packing list' in the 'last words' section - what species of monkey do you take abroad and do they need worming before re-entering the UK? Thanks!”

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Posted 4 years ago

“My 15 year old lurched loved his new snuggle bed from day one. He occasionally needs a little help to get in by lifting the flap as his legs are not quite as good as they used to be. But once he is in we have a very happy dog.”

Charley Chau 5 star review on 6th January 2021

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Posted 4 years ago

“Great service .... good communication and arrived promptly”

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Posted 4 years ago

“Beautiful blanket. Great quality. My greyhound has anxiety issues and he's found great comfort in having this hairy blanket to snuggle in”

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Posted 4 years ago

“So pleased with my Charley Chau snuggle sack. Ordered a spare cover so that my whippets never have to wait whilst one is in the wash! Prompt delivery and fantastic product”

Charley Chau 5 star review on 29th December 2020

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Posted 4 years ago

“Bertie loves the snuggle beds! He had one upstairs and downstairs. The covers wash really well”

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Posted 4 years ago

“Very high quality, great colour, very pleased with the throw”

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Posted 4 years ago

“Great collars and great service”

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Posted 4 years ago

“perfect, i have 2 and both my boys love them”

Charley Chau 5 star review on 24th December 2020

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Posted 4 years ago

“The best quality dog beds, we’ve never looked back and now one resides in every room. Each bed design is just wonderful. Charley Chau, we love you!!!”

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Posted 4 years ago

“Gorgeous dinky donut bed. I ordered wrong size at first and great customer service to sort the exchange. The cushion is so padded and comfy but it does mean that even though the sides are very high, it isn’t as deep as it seems but think with use it will squash down!”

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Posted 4 years ago

“Amazing bed for my whippet Dash.. He's 9weeks old and taken to it so amazingly..”

Charley Chau 5 star review on 21st December 2020

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Posted 4 years ago

“Excellent company. Everything comes fast and it’s excellent quality. Communication is great too.”

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Posted 4 years ago

“Great seller so helpful, kept me informed. Thank you”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,627 reviews