Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great designs, durable colourful fabrics, comfortable dog beds, speedy delivery, happy doggy! Xxx”

Charley Chau 5 star review on 17th December 2020

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Posted 4 years ago

“Always a personal down to earth help. You can sense CC understand owners care for their pets and go all out to get their wishes. Thank you for the holiday wishes and personal service!”

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Posted 4 years ago

“I was thrilled with the products and the service I recently received from Charley Chau. The staff could not have been more helpful and the comforters are beautiful and really well made. I’ve been pleased with everything purchased from this company both recently and in previous years. The workmanship and materials used are first rate and made to last. The two whippets love their envelope beds which were purchased approx 8 years ago and are still going strong. Thank you Jenny and Christine, keep up the good work. Mrs Jill Nunn”

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Posted 4 years ago

“Excellent service no problems at all. Collection very easy.”

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Posted 4 years ago

“Lovely high quality bed - definitely a hit with Pippin our beddy whippet pup. Maybe should have gone for the large. Will be ordering the waterproof liners after muddy wet pup plonked down on the brand new bed! Exemplary customer service too.”

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Posted 4 years ago

“Fabulous products and very fast delivery. Our puppy loves his faux fur blanket!”

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Posted 4 years ago

“Great service and excellent product”

Charley Chau 5 star review on 16th December 2020

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Posted 4 years ago

“I do not normally write reviews, however, my dog absolutely loves her snuggle bed. She is loves the fact that she can snuggle down inside or if she gets too hot lay on the top. What a great idea.”

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Posted 4 years ago

“Received lovely fleece blanket but the wrong colour. Correct blanket received the following morning and incorrect one collected by parcel force to be returned. Amazing service from two lovely ladies and no doubt a little black pug will be thrilled with her Xmas present. Thank you so much Jil”

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Posted 4 years ago

“Lovely quality and excellent service...”

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Posted 4 years ago

“Great service and communication. Beautiful teal large snuggle bed as pups have grown out of the medium sized one”

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Posted 4 years ago

“Twiggy and Spooks are thrilled with their new beds. In fact I haven’t see Spooks since it arrived. Lovely service and a fantastic product. Really pleased! Xxx”

Charley Chau 5 star review on 11th December 2020

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Posted 4 years ago

“I have four whippet x italian greyhounds and they all used to try and squeeze into our one charley chau bed. Now they have one each but still rush to be the first in !! They are thick cushions and the covers are thick, well made and durable. Colours are very smart and you can choose to suit your house. The dogs go inside mostly but in the summer they lie on top of the comfy bed.”

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Posted 4 years ago

“My foxy fur dog blanket is gorgeous. Very well made and excellent quality. My dog got very excited when I put it down for her and she has barely left it since. Arrived very quickly too. I will certainly buy more from Charley Chau.”

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Posted 4 years ago

“Charley Chau deliver exceptional products and service. I have 2 different dog beds 1 cave and 1 day, both are loved by the dogs, both wash well and both have lasted. What more could you ask for 😊”

Charley Chau 5 star review on 9th December 2020

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Posted 4 years ago

“The dog absolutely loves his new bed! What more could we ask?!”

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Posted 4 years ago

“Order process was easy and order arrived the next day. Quick and well-packed! Thank you.”

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Posted 4 years ago

“Lovely product very quick delivery extremely happy. *****”

Charley Chau 5 star review on 8th December 2020

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Posted 4 years ago

“Absolutely gorgeous, my puppy Willow loves it x”

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Posted 4 years ago

“Beautiful fleeces and arrived unbelievably quickly The fur one is so silky soft Will buy another one soon”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,627 reviews