Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,628 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful website and easy to use, product arrived very quickly, with lovely personal touch and the product is excellent, I’m very happy with this purchase but my dogs even more so ??”

Helpful Report

Posted 6 years ago

“Great, personal service from Charley Chau, amazing quality blanket - George hasn't budged since receiving it!”

Helpful Report

Posted 6 years ago

“Excellent”

Helpful Report

Posted 6 years ago

“first class, the snuggle bed is beautiful , very good quality, my whippet loves it, well worth the money, everything worth 5 stars,”

Helpful Report

Posted 6 years ago

“Great customer service and brilliant products! Fast delivery.”

Helpful Report

Posted 6 years ago

“Absolutely wonderful company Quality of the snuggle beds are exceptional And they come up like brand new after washing , My boys love them , if only they made them for humans !!!????”

Helpful Report

Posted 6 years ago

“Charley Chau offered fantastic customer service from start to finish. They even agreed to replace an unused collar which I had mistakenly ordered in the wrong size. Fantastic and I will highly recommend to everyone I know”

Helpful Report

Posted 6 years ago

“Excellent dog bed for an Italian greyhound. Good website and very quick delivery”

Helpful Report

Posted 6 years ago

“my order was taken on the telephone and the service was great, very friendly and efficient thanks Charlie Chau”

Helpful Report

Posted 6 years ago

“very helpfull”

Helpful Report

Posted 6 years ago

“Quality of products, quick response to meet order”

Helpful Report

Posted 6 years ago

“Top”

Helpful Report

Posted 6 years ago

“Top quality. Seems it's gonna last ages. We'll see ;-) ... love the color and the genuity of the product.”

Helpful Report

Posted 6 years ago

“Really well made items, me and dog are very pleased that his crate is now lovely and filled and decorated with a comfy bed and his house collar makes him look very smart! Much easier for him to wear than our previous chunky collar from the pet store. Very happy I found Charley Chau! Will keep coming back on pay day”

Helpful Report

Posted 6 years ago

“Good product delivered on time”

Helpful Report

Posted 6 years ago

“Delivery was what was expected.”

Helpful Report

Posted 6 years ago

“A bit small, attractive but quite expensive for what it is.”

Helpful Report

Posted 6 years ago

“Brilliant company and great communication and the best dog beds.”

Helpful Report

Posted 6 years ago

“Fantastic customer service, prompt delivery and beautifully made products - couldn’t ask for more”

Helpful Report

Posted 6 years ago

“wonderful and fast”

Helpful Report

Posted 6 years ago

Charley Chau is rated 4.9 based on 1,628 reviews