Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the throws from this company.....sheer luxury....top quality.....each one individual and perfectly described”

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Posted 3 years ago

“The snuggle bed we ordered for our puppy, Olive, is so cozy and wonderful! He loves it and we wish we could fit in to snuggle up too!”

Charley Chau 5 star review on 2nd April 2021

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Posted 3 years ago

“Great website and lovely products”

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Posted 3 years ago

“This company is terrific!! We’ve loved the quality of the leather collars; they are the best! We are repeat, happy customers!”

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Posted 3 years ago

“Top class product - strong durable material at a good price and fast delivery”

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Posted 3 years ago

“Absolutely love the Charley Chau snuggle beds. Our two Whippets are so cosy in them and the quality is second to none :-)”

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Posted 3 years ago

“Beautifully crafted products and excellent customer service. Recommended!”

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Posted 3 years ago

“Charley Chau off an excellent service..”

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Posted 3 years ago

“Very good quality beds , that’s why I have two!”

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Posted 3 years ago

“Great delivery and quality product.”

Charley Chau 5 star review on 26th March 2021

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Posted 3 years ago

“Great service from these guys !”

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Posted 3 years ago

“I now have quite a collection of snuggle beds - what does that say? They are brilliant. I was getting a puppy so I bought a medium size one but what happened? The puppy wanted the big one and the poor big dog was trying to squeeze into the medium one - so I had to buy another. PS I have also found if you push 2 snuggle beds together they are really comfortable for humans too.”

Charley Chau 5 star review on 25th March 2021

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Posted 3 years ago

“Great little bed for my new puppy. Fast delivery too,”

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Posted 3 years ago

“My second bed plus a new cover for the old one, great communications and an excellent product, my whippet boys absolutely love them.”

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Posted 3 years ago

“The bed arrived swiftly and didn’t disappoint, beautifully designed, it’s a plush cushion masquerading as a dog bed. Alfie snuggles himself in and disappears when he’s had enough of his humans. We are all very pleased with our purchase.”

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Posted 3 years ago

“I love the house collar - exactly what I was hoping it would be - excellent”

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Posted 3 years ago

“Great product line-up, easy to order, speedy delivery and the dogs love it! What more can you say”

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Posted 3 years ago

“My dog absolutely loves his bed from Charley Chau and I was very impressed with the customer service. Would definitely recommend.”

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Posted 3 years ago

“Excellent service - the bed was out of stock and I was so disappointed thinking I'd have to wait ages - but it was with me within a week. Now I wish I had a bed like my dog - beautiful colours and excellent quality.”

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Posted 3 years ago

“Our dog is so happy with his new bed and blanket. He’s heading to bed himself, earlier than usual these days! Delivery was prompt and I got quick response to questions about delivery to Ireland. Very good experience.”

Helpful Report

Posted 3 years ago

Charley Chau is rated 4.9 based on 1,627 reviews