Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Premium products, super customer service.”

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Posted 5 years ago

“My dog is delighted with this snuggle bed! It is a quality bed and I like the fact that you can buy extra covers etc.Also the envelope bit is nice and deep! Wonderful service and product. Thank you!”

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Posted 5 years ago

“Great service as always. Very speedy delivery of a well made excellent item.”

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Posted 5 years ago

“Very happy with my new dog bed. I have one already which is great. It’s robust, well made, comfy and washable.”

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Posted 5 years ago

“I had very good fast and personal service when ordering a house collar for my whippet. I’d measured wrongly so had to return it for an exchange which came today and looks very smart . Excellent service!”

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Posted 5 years ago

“Love the dog bed. Wish it had a bit more slack - still working on Pepper using the cover without my support!”

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Posted 5 years ago

“Beautiful range of products. Faux fur blanket gorgeous and well made. Products made in UK so even better. Next on the list is a donut.”

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Posted 5 years ago

“My dogs love Charley Chau beds. This is the third we've had and it's just as popular. It looks very stylish and the dogs were in it as soon as I unpacked it. Ten out of ten :-)”

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Posted 5 years ago

“Ordered a faux fur sofa throw for our newly adopted Westie in Lilac Rabbit. Beautiful quality and she was curled up on it in seconds. Good communication after ordering and quick delivery. My only request would be to change to non plastic packaging where able. Next on the list for the spoilt pooch is a Blush Donut.”

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Posted 5 years ago

“Beautiful products and excellent customer service.”

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Posted 5 years ago

“Brilliant customer service.”

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Posted 5 years ago

“Excellent service. Quick response on e-mailed question. Top products. Wolf Grey faux-fur is beautiful.”

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Posted 5 years ago

“this is the SEVENTH Faux Fur Dog blanket we have purchased from Charley Chau , and I hasten to add it is not because we have needed to replace them , we have just expanded our furry family of Golden Retrievers, They are absolutely fabulous”

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Posted 5 years ago

“Absolutely beautiful cards. The photography and quality of the paper is superb.”

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Posted 5 years ago

“Very prompt service, nice touch with including a Christmas card.”

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Posted 5 years ago

“I’m very happy with fast delivery and perfect size”

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Posted 5 years ago

“Excellent, efficient service.”

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Posted 5 years ago

“Great communication and service from a company who clearly care about their products and customers. The personalised Christmas card was the icing on the cake!”

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Posted 5 years ago

“The customer service is amazing. The products are of high quality albeit a tad expensive but worth every penny”

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Posted 5 years ago

“Lovely product, it is super soft and looks lovely in our house. Great service also.”

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Posted 5 years ago

Charley Chau is rated 4.9 based on 1,627 reviews