Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very quick and well delivered.”

Helpful Report

Posted 3 years ago

“It is a well made, quality product. I have a 14 year old staffy who sleeps a lot. She has always liked to burrow under blankets, but she struggles with this bed. It may be because she is too old for change. She uses the bed but sleeps on top and still much prefers our bed.”

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Posted 3 years ago

“First class.”

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Posted 3 years ago

“These are our fourth set of dog beds, only because I have a really naughty dog that likes a bit of a chew. I wouldn’t buy any other. They are stylish and excellent quality and my dogs love them as much as I do.”

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Posted 3 years ago

“Always a pleasure to do business with you . Good web site very good delivery service and love seeing your dogs”

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Posted 3 years ago

“Lovely customer service - they created an order for me for the 36” create I bought. I bought a medium plus size bed and a large bumper and it arrived within 2 days! Will be ordering again”

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Posted 3 years ago

“Excellent product.”

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Posted 3 years ago

“My dachshund really loves her bed. She can stretch out and it just looks so comfortable and it's great when she snuggles under. It keeps her so warm as she loves a blanket”

Charley Chau 5 star review on 4th March 2021

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Posted 3 years ago

“Absolutely thrilled with our blankets - Brian loves them ... Great service from Jenny - so helpful.. will be ordering more products!”

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Posted 3 years ago

“These products are such amazing quality. Just received the plush deeply fishy dog bed after a few years of purchasing from them and so not disappointed. It’s really great and Reggie is constantly in it!! Just wish you did a large size for my other dog x”

Charley Chau 5 star review on 2nd March 2021

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Posted 3 years ago

“Always great service from Charles Chau with both products and service. Have purchased my 4th Faux Fur doggy blanket all for different chairs in the house. They are beautiful and wash well and still look like new. Would definitely recommend.”

Charley Chau 5 star review on 1st March 2021

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Posted 3 years ago

“Our Whippet Pip loves his snuggle bed! He was straight into when it arrived and is loving diving into it and hiding from the world. He is so warm in there.”

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Posted 3 years ago

“Excellent service as always and always top quality products. Well worth the money. Can’t praise Charley Chau high enough.”

Charley Chau 5 star review on 28th February 2021

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Posted 3 years ago

“I couldn’t be more pleased with the silver mink dog blanket I purchased. I use it on their spotty cushions in the wicker basket from Charley Chau, during the day as it is very attractive unlike many dog blankets. It’s beautifully thick and incredibly silky and luxurious. Worth every penny as it’s part of my household furniture/textiles and makes the dogs just as important as everyone else in the family home.”

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Posted 3 years ago

“Beautiful blankets and excellent service!”

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Posted 3 years ago

“Lovely stylish collar for ID tag and comfortable enough to stay on my dog 24/7. Great customer service too.”

Charley Chau 5 star review on 25th February 2021

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Posted 3 years ago

“Best Whippy bed ever made in U.K. well worth it Ron loves it😉🇬🇧”

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Posted 3 years ago

“Friendly service. Jenny was very helpful and kept me updated with my order.”

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Posted 3 years ago

“Very helpful CS team, kept me up to date throughout the order process.”

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Posted 3 years ago

“Arthur loves it ! 15 mins after opening Arthur was tucked up - Fast asleep 🤣”

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Posted 3 years ago

Charley Chau is rated 4.9 based on 1,627 reviews