Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,640 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 20th February 2025

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully crafted products and excellent customer service. Recommended!”

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Posted 3 years ago

“Charley Chau off an excellent service..”

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Posted 3 years ago

“Very good quality beds , that’s why I have two!”

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Posted 3 years ago

“Great delivery and quality product.”

Charley Chau 5 star review on 26th March 2021

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Posted 3 years ago

“Great service from these guys !”

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Posted 3 years ago

“I now have quite a collection of snuggle beds - what does that say? They are brilliant. I was getting a puppy so I bought a medium size one but what happened? The puppy wanted the big one and the poor big dog was trying to squeeze into the medium one - so I had to buy another. PS I have also found if you push 2 snuggle beds together they are really comfortable for humans too.”

Charley Chau 5 star review on 25th March 2021

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Posted 3 years ago

“Great little bed for my new puppy. Fast delivery too,”

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Posted 3 years ago

“My second bed plus a new cover for the old one, great communications and an excellent product, my whippet boys absolutely love them.”

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Posted 3 years ago

“The bed arrived swiftly and didn’t disappoint, beautifully designed, it’s a plush cushion masquerading as a dog bed. Alfie snuggles himself in and disappears when he’s had enough of his humans. We are all very pleased with our purchase.”

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Posted 3 years ago

“I love the house collar - exactly what I was hoping it would be - excellent”

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Posted 3 years ago

“Great product line-up, easy to order, speedy delivery and the dogs love it! What more can you say”

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Posted 3 years ago

“My dog absolutely loves his bed from Charley Chau and I was very impressed with the customer service. Would definitely recommend.”

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Posted 3 years ago

“Excellent service - the bed was out of stock and I was so disappointed thinking I'd have to wait ages - but it was with me within a week. Now I wish I had a bed like my dog - beautiful colours and excellent quality.”

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Posted 3 years ago

“Our dog is so happy with his new bed and blanket. He’s heading to bed himself, earlier than usual these days! Delivery was prompt and I got quick response to questions about delivery to Ireland. Very good experience.”

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Posted 3 years ago

“Excellent service. Very quick and well delivered.”

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Posted 3 years ago

“It is a well made, quality product. I have a 14 year old staffy who sleeps a lot. She has always liked to burrow under blankets, but she struggles with this bed. It may be because she is too old for change. She uses the bed but sleeps on top and still much prefers our bed.”

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Posted 3 years ago

“First class.”

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Posted 3 years ago

“These are our fourth set of dog beds, only because I have a really naughty dog that likes a bit of a chew. I wouldn’t buy any other. They are stylish and excellent quality and my dogs love them as much as I do.”

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Posted 3 years ago

“Always a pleasure to do business with you . Good web site very good delivery service and love seeing your dogs”

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Posted 3 years ago

“Lovely customer service - they created an order for me for the 36” create I bought. I bought a medium plus size bed and a large bumper and it arrived within 2 days! Will be ordering again”

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Posted 3 years ago

Charley Chau is rated 4.9 based on 1,640 reviews