Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and bed! Thank you”

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Posted 3 years ago

Thank you John!

Posted 3 years ago

“Love Charley Chau!”

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Posted 3 years ago

Thank you and right back at you! xx

Posted 3 years ago

“Beautiful beds and blankets ❤️”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Wonderful company, friendly staff, great products.”

Charley Chau 5 star review on 29th April 2021

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Posted 3 years ago

Thank you Nicola for the lovely photo of your pup xx

Posted 3 years ago

“Lovely cushion, much appreciated by Willow our Maltese.”

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Posted 3 years ago

Thank you and smooches to Willow xx

Posted 3 years ago

“Good customer service. The team managed to efficiently sort out a few product issues for us.”

Charley Chau 4 star review on 29th April 2021

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Posted 3 years ago

Hi Sarah, Thank you and I'm glad we could help. Gorgeous pupster xx Bests, Jenny

Posted 3 years ago

“Ooooh - such a beautiful throw - may just have to buy another one!”

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Posted 3 years ago

Thank you Elaine. Glad you like the blanket!

Posted 3 years ago

“My 3 Vizslas absolutely love these beds, I bought the first one thinking 'let's just test these out' and now they have one each. They also look fantastic.”

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Posted 3 years ago

Hi Louise. Thank you and I'm glad you're all happy with the Snuggle Beds. Smooches to your gang xx Best wishes, Jenny

Posted 3 years ago

“The dog beds and blankets are simply the best in the world. Seriously. Superior quality materials, beautiful design, range of colours and excellent customer service, keep me returning for more.”

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Posted 3 years ago

Hi Justina. Thank you very much for your kind words and continued support for Charley Chau! Bests, Jenny

Posted 3 years ago

“Every item I have had from Charley Chau has been excellent very good quality”

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Posted 3 years ago

“Quick and easy to order, the day beds arrived on time.”

Charley Chau 5 star review on 19th April 2021

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Posted 3 years ago

“Great article, vert comfy and beautiful !”

Charley Chau 5 star review on 18th April 2021

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Posted 3 years ago

“My mini-doxie loves it!”

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Posted 3 years ago

“Really good customer service. I ordered a bed that ended up being one size too small so I simply returned and called up asking to sort an exchange and it was all hugely straightforward. Very friendly staff, with fast responses. Will definitely be a repeat customer as beds are such high quality.”

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Posted 3 years ago

“These beds are so good and well made my pup loves it!”

Charley Chau 5 star review on 16th April 2021

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Posted 3 years ago

“There is only one place for Italian Greyhound beds - That is Charley Chau! Before my Iggy just asked to be covered every time his blanket fell off now he's happy and snug all day.”

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Posted 3 years ago

“My dog won't sleep anywhere else as well as looking great in the house!”

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Posted 3 years ago

“Bed quality is truly impressive, and my dog loves it. Delivery was incredibly quick.”

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Posted 3 years ago

“Brilliant, high quality product and prompt delivery. My little Staffy absolutely loves the snuggle bed - she immediately went underneath the blanket as soon as it arrived, and learned how to get under the blanket by herself within a couple of days. Very pleased and will definitely be ordering more beds from Charley Chau!”

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Posted 3 years ago

“Beautifully made and fantastic quality! Our Winnie loves being in her crate lounged on this! Perfect to keep her warm in the winter and cooler in the summer months! Massive thanks!”

Charley Chau 5 star review on 6th April 2021

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Posted 3 years ago

Charley Chau is rated 4.9 based on 1,627 reviews