Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,629 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great - prompt, friendly and very professional. My cocker spaniel loves everything I bought and the quality is fabulous. Finally it only took a few days to arrive from England and the shipping costs were much less expensive than I had expected.”

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Posted 6 years ago

“Excellent communication and efficient service”

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Posted 6 years ago

“It’s our 2nd purchase from Charley Chau. They give superb, personalised service and products are high quality too!”

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Posted 6 years ago

“Great customer service, very responsive.”

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Posted 6 years ago

“beautiful products, exceptional quality and different from any others. love them”

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Posted 6 years ago

“Always fantastic! I’m not sure who adores Charley Chau more, me or my dog.”

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Posted 6 years ago

“Excellent service, kept me up to date with my order. The colour leather I wanted was out of stock, I was given the option of another colour/refund or wait till it was available, which I did. It arrived in the next ten days. The lead and collar is a beautiful quality leather, and perfectly finished. Wouldn’t hesitate to recommend or purchase again.”

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Posted 6 years ago

“I found the whole experience, friendly, personable and efficient. Wilbur ??S his bed!”

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Posted 6 years ago

“They are very friendly, flexible and affectionate. Their products are of high quality. They are made for our beloved animals and not for their owners, but they are very beautiful too.”

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Posted 6 years ago

“Lovely experience at Burghley Horse Trials. The ladies were really friendly and helpful and happy for our little mini dachshund to try out a few different beds and find the one she liked best! Thank you, we will be back for another bed for sure as she loves them! Very high quality and look fabulous :) xx”

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Posted 6 years ago

“I have bought a snuggle bed for each of my two whippets, Sid and Joe, and they love them. To be honest, only one is in use at the moment as Joe is only 10 weeks old so isn't ready for his 'big bed' just yet so snuggles up with his big brother! I also bought waterproof liners, just in case. Always very easy ordering and prompt delivery.”

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Posted 6 years ago

“Great, every time when I contact you I’m kindly recived like a friend does.”

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Posted 6 years ago

“excellent”

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Posted 6 years ago

“My dogs (2 pugs and an Italian greyhound) adore the snuggle bed and all try to get on/in it - it’s a struggle! I can’t think why I waited so long to buy one. The girls have answered all my questions and could not have been more helpful. Their attention to detail has been first class. Thank you Charley Chau from 3 happy dogs and their owner.”

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Posted 6 years ago

“Jenni gave me an excellent personalized service. Sure Calixto will be a customer forever.”

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Posted 6 years ago

“Such great service and product. Monica wonders if her next bed might have a darker furry lining so it doesn’t show all the mud she brings in!”

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Posted 6 years ago

“Thankyou for the replacement lead that you sent to me very pleased with it.”

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Posted 6 years ago

“Items are well made and stylish. Each customer is treated individually and your made to feel that you matter to them as a customer :)”

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Posted 6 years ago

“Amazing to deal with and beautiful lead/collar”

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Posted 6 years ago

“Great service and a fabulous product. The best dog bed I have purchased and worth every penny.”

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Posted 6 years ago

Charley Chau is rated 4.9 based on 1,629 reviews