Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 years ago

“Florence loooves her new bed. Spacious, soft, well padded and very stylish. Perfect for a much loved and spoilt lady with a touch of arthritis.”

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Posted 4 years ago

“This is the second collar we have purchased from Charlie Chau (we also purchased a lead this time) and the quality is exceptional. Wouldn’t put our Italian Greyhound in anything else!”

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Posted 4 years ago

“Excellent quality, speedy delivery and beautiful products that the dogs love!”

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Posted 4 years ago

“We have both snuggle and deeply dishy beds - all adored by our dogs especially those with older bones. The beds are excellent quality, don't fall apart like cheaper alternatives and look very stylish. Customer service is great too!”

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Posted 4 years ago

“This is my second Snuggle Bed to get for my dog Casey. She loves it and I love how well the cover washes.”

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Posted 4 years ago

“Excellent product meeting my expectation ! Shall order further items when necessary !”

Charley Chau 5 star review on 24th August 2020

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Posted 4 years ago

“Bought the bed for our Peruvian Hairless who loves to really snuggle into a bed. BUT he’s already lost possession of it as our other (older and bossier) dog has decided it’s his! I suspect I’ll have to buy another to keep them both happy! Great bed.”

Charley Chau 5 star review on 23rd August 2020

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Posted 4 years ago

“Très attentionnés et professionnels ! Super équipe commerciale, et mon PLI adore son nouveau panier !!!”

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Posted 4 years ago

“Both our dogs love their snuggle sacks, best thing we’ve ever bought. Each sack has a second cover and this gives flexibility for laundering. Only problem we have with the sacks is that Beanie always wants to sleep in Bella’s - even though they’re identical - and will often sulk if he can’t have his own way - see photos. They’re brother and sister from the same litter, rescued as puppies from Cyprus in 2012 and we love them to bits.”

Charley Chau 5 star review on 21st August 2020

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Posted 4 years ago

“Ordered a house collar and collar for my lurcher. Beautifully made and will be ordering another set for my long dog very soon too”

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Posted 4 years ago

“highly recommend !!! Great service, fantastic products, quick shipping to Australia :) love it”

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Posted 4 years ago

“Great service, thank you”

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Posted 4 years ago

“We have been purchasing beautiful, practical and durable items from Charlie Chau since 2014. Everything we have purchased over the years is impeccable in every way. There is so much love and care behind all they do, and this is evident in everything they make. This time we even received a special 10th birthday treat, which was so beautifully and thoughtfully put together (and catching bubbles is now one of our favourite activities!!). Thank you so much, Charley Chau! With love from Switzerland xxx”

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Posted 4 years ago

“We absolutely adore all our Charley Chau beds and blankets.. some of the blankets are even ‘borrowed’ just for the humans!! 😄🥰”

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Posted 4 years ago

“Excellent service here customer care means just that as customer you are important and you get the personal service you need and expect to a very high standard. Really lovely well made quality products at a great price. No worries, no problems, Happy People means Happy Hounds!!! Happy Hounds means Happy People!!!!”

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Posted 4 years ago

“Such wonderful company - with personal communication, Charley Chau is certainly in tune with us dog owners/lovers. Lots of care and attention to detail.”

Charley Chau 5 star review on 17th August 2020

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Posted 4 years ago

“My whippets have three Charley Chau beds two of the spotted cotton and one velour bed, they absolutely love them ! They soon got the know how to get in the beds and cover themselves ! These beds are five stars ! Very well made, my whippets and I give the beds 5 star recommendation they’re brilliant ! LJ”

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Posted 4 years ago

“Bought Teal Velour as our mini sausage dogs second bed because she loves it so much and wants to be close to us all the time! Willow loved the cupcakes too, thank you!”

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Posted 4 years ago

“Stumbled across Charley Chau as a new whippet mum. Ordered the large blue fur blanket to protect leather sofa, really pleased looks gorgeous and pup loves it. You can tell it’s good quality and worth the extra. Lovely company got goody box as 10yr birthday. Had call to check another item (some treats) ordered - customer service is excellent too.”

Helpful Report

Posted 4 years ago

Charley Chau is rated 4.9 based on 1,627 reviews