Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,628 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a lovely faux fur blanket my dogs both try and get into the bed that it is in. It is worth every penny. My none fog friend is thinking of getting one to throw over her foot stool”

Helpful Report

Posted 5 years ago

Thank you so much for your lovely review, we are so pleased that you are happy with your faux fur blanket! So funny that your friend is thinking of getting one although she doesn't have a dog! Best wishes, Laura

Posted 5 years ago

“Great product and very efficient service, will definitely use them again.”

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Posted 5 years ago

Thank you so much for your review, we are so pleased that you are happy with your Charley Chau purchases. Best wishes, Laura

Posted 5 years ago

“My sausage dog loves curling in these v soft blankets”

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Posted 5 years ago

We are so pleased that your Sausage Dogs are happy with their Charley Chau blankets. Best wishes, Laura

Posted 5 years ago

“Excellent!”

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Posted 5 years ago

Thank you for your review, we are so pleased you are happy with your Charley Chau. Best wishes, Laura

Posted 5 years ago

“Professional service and helpful advice.”

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Posted 5 years ago

Thank you for your review, we are so pleased you are happy with your Charley Chau purchase. Best wishes, Laura

Posted 5 years ago

“Leather collar was really lovely quality.”

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Posted 5 years ago

Thank you for your review, we are really pleased that you are happy with your collar. Best wishes, Laura

Posted 5 years ago

“Thank you soooo much for my lovely new doughnut bed my mummy purchased from Crufts!!!! I love it so much I have even stopped sleeping on their bed! Plus it looks amazing 🐶Ozzy the Cockerpoo 💙”

Helpful Report

Posted 5 years ago

Thank you for your review Ozzy, we are so pleased that you love your new bed!! - Enjoy! Best wishes, Laura

Posted 5 years ago

“There really is no other when it comes to beautiful and durable dog beds: I buy my dog new beds not because they are worn but because I love all the different designs so much! Ordering is super easy and delivery has always been super speedy.”

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Posted 5 years ago

Thank you so much for your lovely review - we are thrilled that you are so happy with your Charley Chau purchase. Best wishes, Laura

Posted 5 years ago

“As with all of the beds and blankets I have ever had from Charley Chau the quality is excellent and my lucky dogs love them all. Xx”

Helpful Report

Posted 5 years ago

We are so pleased to hear that you are happy with your Charley Chau purchase. Thank you for your lovely review. Best wishes, Laura

Posted 5 years ago

“Really love the dog bed lovely quality a little more than I would normally pay But worth it”

Helpful Report

Posted 5 years ago

Thank you for your review, we are so pleased that you are happy with your Charley Chau bed. Best wishes, Laura

Posted 5 years ago

“What can I say, these beds are amazing. When moving into my new home and having wooden floors for the first time, I needed beds that were super comfy and as I was planning on getting puppies, needed to be machine washable. I started off with one of the spotty beds, and soon bought another, one each for my dogs. When the boys came in the June, I realised I needed another bed and having washed them repeatedly and seen how brilliantly they kept their shape and bounce, I had no hesitation about buying another. I can not resist them and have now purchased yet another, one for each of my dogs. I can not stress enough how beautiful they are and how practical. From my old boy of 13 to the young pups of 11 months, they all love sleeping in these beds. They also have amazing customer service and super fast delivery. Highly recommend these products.”

Helpful Report

Posted 5 years ago

Thank you so much for your wonderful review, we are so thrilled that you are so happy with your Charley Chau purchase - it is so lovely to hear. Best wishes, Laura

Posted 5 years ago

“Easy to purchase. Quick delivery. Good quality bed. The handwritten card is a very nice personal touch.”

Helpful Report

Posted 5 years ago

Thank you so much for your lovely review, we are so pleased that you are happy with your Charley Chau bed. Best wishes, Laura

Posted 5 years ago

“I dithered for ages over buying one of these for my whippet now I have I wish I'd bought one ages ago! He loves it. Need a crowbar to prise him off it!”

Helpful Report

Posted 5 years ago

Thank you for your review, we are so pleased that you decided to go ahead and buy a Charley Chau bed. We are so pleased that your Whippet loves it! Best wishes, Laura

Posted 5 years ago

“Great dog beds and collars and blankets, we have been using them for good few years now. Customer service is extremely good. Our dogs love the beds and collars look stylish. Very good quality. Thank you Charley Chau, we have vey very vey happy customers!”

Helpful Report

Posted 5 years ago

Thank you very much for your wonderful review - it is so lovely to hear that your dogs are so happy with their Charley Chau beds and collars! Best wishes, Laura

Posted 5 years ago

“Our dogs love these Charley Chau snuggle beds we’ve got them time and time again. The waterproof liners are a great addition, especially when the dogs are a little damp after a walk or when they are in heat.”

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Posted 5 years ago

Thank you very much for your review, we are so pleased that you are happy with your Snuggle Bed and waterproof liners. Best wishes, Laura

Posted 5 years ago

“Unlike previous collars this one is made to last. Great quality and worth the extra money 💰”

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Posted 5 years ago

Thank you so much for your review, we are so pleased that you are happy with your collars. Best wishes, Laura

Posted 5 years ago

“Beautifully soft, quality leather. Shipped to France more quickly than expected. Very pleased!”

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Posted 5 years ago

Thank you so much for your review, we are so pleased that your collar was a hit! Best wishes, Laura

Posted 5 years ago

“Our fizzy loves her new bed 😍”

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Posted 5 years ago

We are so pleased that Fizzy loves her new Charley Chau bed - thank you so much for letting us know. Best wishes, Laura

Posted 5 years ago

“review for faux fur oatmeal blanket. I dithered for ages over one of these for my whippet now I've made the decision wish I'd done it sooner. Dog absolutely loves it. Need a crowbar to prise him off it!”

Helpful Report

Posted 5 years ago

Thank you so much for your lovely review, we are so pleased that your whippet loves their Charley Chau bed! Best wishes, Laura

Posted 5 years ago

“Easy to order great quality delivery was fast. Overall I’m really happy with my purchase.”

Helpful Report

Posted 5 years ago

Thank you so much for your review, we are so pleased that you are happy with your Charley Chau purchase. Best wishes, Laura

Posted 5 years ago

Charley Chau is rated 4.9 based on 1,628 reviews