Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,640 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 20th February 2025

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend Charley Chau. Excellent products and very fast shipping across the world!”

Charley Chau 5 star review on 24th September 2021

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Posted 3 years ago

Hi Sharyn, Thank you for leaving your review and for the lovely photo. Happy Snuggling! Bests, Jenny

Posted 3 years ago

“Fantastic, quality, luxury product. I was worried about the price but very good value. Only problem is I have hardly seen my whippet since her bed arrived!”

Charley Chau 5 star review on 23rd September 2021

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Posted 3 years ago

Hi Clare, Thank you so much for leaving your review and the fab photo. Happy Snuggling to your girl xx Bests, Jenny

Posted 3 years ago

“Order process and delivery we're excellent. Bed arrived quickly and it was well protected without any excess packaging. Bed & service were excellent!”

Charley Chau 5 star review on 22nd September 2021

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Posted 3 years ago

Hi Katie, Thank you for taking the time to leave your review and for including the gorgeous photo. I'm glad the Snuggle bed has been a success. Happy Snuggling xx Bests, Jenny

Posted 3 years ago

“Excellent quality, we are delighted. The team were friendly, helpful and responsive to changes to my order. Thank you Jenny.”

Charley Chau 5 star review on 20th September 2021

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Posted 3 years ago

Hi Su, Thank you for leaving your review and the fab photos. The Ruby collars are perfect against her black coat. Absolutely gorgeous girl xx Bests, Jenny

Posted 3 years ago

“Walter my whippet absolutely adores his new snuggle bed. Great quality! Also loving his new smart collar in bottle green we have both a whippet collar and house collar. Great quality and colours. Thank you”

Charley Chau 5 star review on 19th September 2021

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Posted 3 years ago

Hi Elana, Thank you for taking the time to pot your review and for the fab photos of Walter. Lovely to be able to see him enjoying his Snuggle Bed and the collars look great on him. Happy Snuggling Walter xx Bests, Jenny

Posted 3 years ago

“Excellent products and service. A +++++”

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Posted 3 years ago

Thank you so much Jody. Bests, Jenny

Posted 3 years ago

“AMAZING shopping experience from start to finish. Best service, beautiful product, my dog Merlin can't get enough of his fleecy blanket. Highly recommend!”

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Posted 3 years ago

“Love all the things I have bought from you and so do the Dachsunds”

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Posted 3 years ago

Hi Belinda, Aww, thank you! It's good to now you and your Dachshunds are happy with everything. Smooches xx Bests, Jenny

Posted 3 years ago

“My little Gypsy loves all of his Charley Chau beds and blankets. They are well made using high-quality fabrics and we love the colours. We have a day bed, a lilac rabbit blanket, a crate bumper and cushion, and a snuggle bed. We love them all!”

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Posted 3 years ago

Hi Emily, Thank you for your continued support and for taking the time to write your review. Bests, Jenny

Posted 3 years ago

“My 2 beagles love their ducky donut bed amazing service and such good quality”

Charley Chau 5 star review on 12th September 2021

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Posted 3 years ago

Hi Amy, Thank you for your review and the photo of your Beagles. So cute xx Bests, Jenny

Posted 3 years ago

“Excellent quality and design (as usual) and the whippets love it!”

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Posted 3 years ago

Thank you for leaving your review and for the gorgeous photo!

Posted 3 years ago

“Prompt dispatch of good quality goods. My whippets enjoy your beds, and now have your blankets for winter.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“This bed seems expensive but it is well worth the money I went for the waterproof cushion which is great. Bed washes like a dream, and of course my whippet loves it”

Charley Chau 5 star review on 10th September 2021

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Posted 3 years ago

Hi Irene, Thank you for taking the time to write your review and the lovely photo of your Whippet. We love seeing our canine customers enjoying their Charley Chau's. Happy Snuggling xx Bests, Jenny

Posted 3 years ago

“Delighted with the new mattress day bed for Betsy. She got on it the minute it was unpacked! Lovely colour, looks super in our living room.”

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Posted 3 years ago

Hi Mary, Thank you for leaving your review. I'm glad the bed has been a hit with Betsy! Bests, Jenny

Posted 3 years ago

“Always good service and lovely products”

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Posted 3 years ago

Thank you Kate!

Posted 3 years ago

“When is comes to Iggy beds, there is no comparison, in style, colour and comfort! Always happy dogs!”

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Posted 3 years ago

Wow! Thank you so much. Bests, Jenny

Posted 3 years ago

“Super pleased with the blanket we’ve ordered from Charley Chau. The quality is outstanding and our 9 month whippet diva loves it. Next on my list: the snuggle bed for winter.”

Charley Chau 5 star review on 9th September 2021

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Posted 3 years ago

Hi Bernadette, Thank your for leaving your review and for the photo of Diva. So pleased that the Silver Mink blanket has been a success! Happy Snuggling xx Bests, Jenny

Posted 3 years ago

“First port of call for utterly gorgeous dog bedding”

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Posted 3 years ago

That's so kind. Thank you Sarah for taking the time to leave your reviews. Bests, Jenny

Posted 3 years ago

“Great company with quality products and a quick and reliable service”

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Posted 3 years ago

Thank you Tracey!

Posted 3 years ago

“Fantastic service and excellent products You get what you pay for , will Never go any where else Lovely staff”

Charley Chau 5 star review on 2nd September 2021

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Posted 3 years ago

Charley Chau is rated 4.9 based on 1,640 reviews