Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,628 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought from the ladies on the stall at Spirit of Christmas. They were all very friendly and knowledgable about the beds, explaining reasons behind the different designs. They gave wonderful service and would recommend to everyone. Thank you!”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful review - we are thrilled that you visited our stall at Spirit and are pleased with your Charley Chau! Best wishes, Laura

Posted 6 years ago

“Very good service from your company, kept up to date with the delivery, very good quality of goods. Would definitely use charleychau again.”

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Posted 6 years ago

Thank you so much for your wonderful review - we are so happy that you are pleased with your experience with Charley Chau! Best wishes, Laura

Posted 6 years ago

“I bought a comforter for my whippet puppy a few weeks ago and as soon as he has finished playing he snuggles down in it and falls fast asleep. It is so good that I am about to purchase the large one for the back of the sofa for my 2 adult whippets.”

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Posted 6 years ago

Aww we are thrilled to hear that your Whippet puppy loved his comforter - thank you so much for your lovely review. Best wishes, Laura

Posted 6 years ago

“Professional handling of orders and quick delivery to Sweden, much appreciated.”

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Posted 6 years ago

Thank you very much for your review, we are pleased that your delivery was quick to Sweden and we hope that you love your Charley Chau.

Posted 6 years ago

“Excellent product. Excellent service.”

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Posted 6 years ago

Thank you so much for your review, we are so thrilled that you are pleased with your Charley Chau.

Posted 6 years ago

“I recently bought a second cover for my Snuggle bed. The quality is superb and my Whippet loves it. Couldn’t recommend Charley Chau more. It’s a first class company.”

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Posted 6 years ago

Thank you so much for your wonderful review, we are so pleased that you are happy with your Charley Charley and your Whippets love them!

Posted 6 years ago

“Product was delivered promptly. I appreciated the Christmas cards, an unexpected surprise.”

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Posted 6 years ago

Thank you for your review, we are so pleased that your Charley Chau was delivered quickly and that you liked your Christmas cards!

Posted 6 years ago

“Poppy and I love the Charlie Chau faux fur blanket. So cosy and looks great on our sofa and bed”

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Posted 6 years ago

Thank you so much for your wonderful review, we are thrilled that Poppy loves her Faux-Fur Blanket.

Posted 6 years ago

“Was worth the wait for the snuggle bed, our whippet loves it, tucks himself away at night so no worries about him getting cold.”

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Posted 6 years ago

Thank you for your lovely review. We are so pleased that your Whippet loves their Snuggle Bed, we are very sorry for the delay in your order but we are thrilled to hear that it was worth the wait.

Posted 6 years ago

“Fantastic service and product. Olive loves her luxurious new bed! Thank You”

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Posted 6 years ago

Thank you for your wonderful review. We are so pleased that Olive loves her new bed!

Posted 6 years ago

“I would give Charleychau an excellent rating . I was very impressed to receive a hand written thank you card with the order and the bed itself is beautiful.”

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Posted 6 years ago

Thank you so much for your amazing review, we are so thrilled that you are happy with your Charley Chau!

Posted 6 years ago

“I buy Charleychau bedding for my whippets. The quality of material and attention to detail make their products really unique. Communication is excellent, even down to hand written notes inside the parcel. This is a very special Company!”

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Posted 6 years ago

Thank you so much for your really wonderful review, we are so pleased that your Whippets love their Charley Chau bedding.

Posted 6 years ago

“Fantastic and very quick service and delivery. Great to have an acknowledgement of my order too.”

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Posted 6 years ago

Thank you for your lovely review, we are thrilled that you are pleased with your service from Charley Chau.

Posted 6 years ago

“I love Charley Chau! Amazing customer service and gorgeous products that are very high end. The beds are beautiful and extremely comfortable, like sleeping on a luxury bed at the Carlyle Hotel in NYC. I love the perfectly made leather martingale collars and leach. I would gladly order more products from Charley Chau.”

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Posted 6 years ago

“The best!”

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Posted 6 years ago

“A very good looking bed. Makes our dog look better!!”

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Posted 6 years ago

“Please check on our collar and lead order”

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Posted 6 years ago

“Bought a spare mattress cover for our lab’s bed which was a bit sad looking. Once I took the inner cover off I realised we needed a new mattress! Phoned the Charley Chau office and spoke to a lovely lady who sorted the order out. Great service and very high quality pooch products. New pup getting bigger so shall be back in a few months.”

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Posted 6 years ago

“Very happy to have found such a great company. Quality products and professional but friendly and personal service. Excellent and thank you.”

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Posted 6 years ago

“Product lovely and arrived really fast.”

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Posted 6 years ago

Charley Chau is rated 4.9 based on 1,628 reviews