Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,640 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 20th February 2025

447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product.”

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Posted 3 years ago

“My dachshund really loves her bed. She can stretch out and it just looks so comfortable and it's great when she snuggles under. It keeps her so warm as she loves a blanket”

Charley Chau 5 star review on 4th March 2021

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Posted 3 years ago

“Absolutely thrilled with our blankets - Brian loves them ... Great service from Jenny - so helpful.. will be ordering more products!”

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Posted 3 years ago

“These products are such amazing quality. Just received the plush deeply fishy dog bed after a few years of purchasing from them and so not disappointed. It’s really great and Reggie is constantly in it!! Just wish you did a large size for my other dog x”

Charley Chau 5 star review on 2nd March 2021

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Posted 3 years ago

“Always great service from Charles Chau with both products and service. Have purchased my 4th Faux Fur doggy blanket all for different chairs in the house. They are beautiful and wash well and still look like new. Would definitely recommend.”

Charley Chau 5 star review on 1st March 2021

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Posted 3 years ago

“Our Whippet Pip loves his snuggle bed! He was straight into when it arrived and is loving diving into it and hiding from the world. He is so warm in there.”

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Posted 3 years ago

“Excellent service as always and always top quality products. Well worth the money. Can’t praise Charley Chau high enough.”

Charley Chau 5 star review on 28th February 2021

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Posted 3 years ago

“I couldn’t be more pleased with the silver mink dog blanket I purchased. I use it on their spotty cushions in the wicker basket from Charley Chau, during the day as it is very attractive unlike many dog blankets. It’s beautifully thick and incredibly silky and luxurious. Worth every penny as it’s part of my household furniture/textiles and makes the dogs just as important as everyone else in the family home.”

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Posted 3 years ago

“Beautiful blankets and excellent service!”

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Posted 3 years ago

“Lovely stylish collar for ID tag and comfortable enough to stay on my dog 24/7. Great customer service too.”

Charley Chau 5 star review on 25th February 2021

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Posted 3 years ago

“Best Whippy bed ever made in U.K. well worth it Ron loves it😉🇬🇧”

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Posted 3 years ago

“Friendly service. Jenny was very helpful and kept me updated with my order.”

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Posted 4 years ago

“Very helpful CS team, kept me up to date throughout the order process.”

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Posted 4 years ago

“Arthur loves it ! 15 mins after opening Arthur was tucked up - Fast asleep 🤣”

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Posted 4 years ago

“Great service as soon as items came in stock they were delivered promptly. Items of the highest quality we and our dog are extremely happy.”

Charley Chau 5 star review on 21st February 2021

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Finally found the most perfect bed. We have tried almost every ‘premium’ ( and non-premium ) option in our quest to find the best bed, always with the same result ! Fail ! Out bed arrived the next day and we are really impressed. The dog loves it, the shape and quality are way beyond anything we have previously tried ! Amazing service and genuine owners who care & trust their product. 100% recommend. Worth every penny.”

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Posted 4 years ago

“Lily very happy with her soft, thick new bed. Also wonderful service, particularly from a very helpful lady called Jenny. Superfast delivery as well. Particularly pleased to be able to buy something made in the UK instead of China!”

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Posted 4 years ago

“My first purchases for new arrival Basil. I was very pleased with bed and blanket and Basil seems to approve as well. Service was great from browsing website to delivery.”

Charley Chau 5 star review on 15th February 2021

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Posted 4 years ago

“This is our second Charley Chau deeply dishy in cloud and silver. Our old whippet adores the bed, it is so comfy she hardly ever comes on the sofas now! We only bought a second for another room... to save us moving the bed around with her on her command :)”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,640 reviews