Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,629 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,629 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wonderful and fast”

Helpful Report

Posted 6 years ago

“Top quality faux fur blanket an extremely fast delivery to Belgium”

Helpful Report

Posted 6 years ago

“GREAT”

Helpful Report

Posted 6 years ago

“Communication, delivery are great and the thank you note inside gives a personal touch. Very pleased with CharleyChau experience.”

Helpful Report

Posted 6 years ago

“Quick and personal contact to deal with every question”

Helpful Report

Posted 6 years ago

“Excellent service, quality product and understanding of a dogs needs”

Helpful Report

Posted 6 years ago

“Even though my choice wasn't immediately available I was kept informed of what was happening and what alternatives there were. The emails had a personal touch to them that made me feel more than just an order reference. We (whole family) got excited when Walter's new bed arrived and laughed a lot when he promptly ignored it! He loves it now that he's used to it though.”

Helpful Report

Posted 6 years ago

“I had a very positive experience in purchasing 2 dog beds for my whippets. I was so happy that you were able to ship internationally. The experience was very personal and I appreciated the extra care. The beds were expensive but worth every cent! My whippets especially love the ducky donut bed. I've washed it twice already and am impressed with the quality and workmanship. I love that you can purchase new covers and know it is something we'll be able to use for years.”

Helpful Report

Posted 6 years ago

“All excellent, certainly would buy again, and will definitely tell people and have already told many people!!”

Helpful Report

Posted 6 years ago

“Service was great and yet again another fabulous product, my whippet loves her snuggle bed”

Helpful Report

Posted 6 years ago

“prompt”

Helpful Report

Posted 6 years ago

“When I first saw the snuggle bed I knew my Italian Greyound, Izzy, would love it as she’s always burrowing under covers to stay warm. Excellent quality and workmanship.”

Helpful Report

Posted 6 years ago

“very good, easy, great product”

Helpful Report

Posted 6 years ago

“Always love the quality of Charley Chau's products, plus delivery is very prompt. Ralph loves his snuggle sack. In fact he has two, one upstairs and one downstairs; not that he's a pampered pooch!”

Helpful Report

Posted 6 years ago

“Thank you for Molly's new bed cover, she love to snuggle in.”

Helpful Report

Posted 6 years ago

“Great customer service and very high quality lovely product. My dog loves his snuggle bed and practically lives in it.”

Helpful Report

Posted 6 years ago

“Great communication and always happy to help. Best quality dog products you can buy- no doubt! Thank you!”

Helpful Report

Posted 6 years ago

“V high quality products, excellent communication & customer service.”

Helpful Report

Posted 6 years ago

“As always Charley Chau delivers on all fronts! First class service and wonderfully made products. Daisy loves her snuggly new bed. We popped a little fleece blanket in as well so she can snuggle underneath it. She’s like a teenager in the morning, we can’t get her up!”

Helpful Report

Posted 6 years ago

“Great product. Well packaged and delivered in good time.”

Helpful Report

Posted 6 years ago

Charley Chau is rated 4.9 based on 1,629 reviews