Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,630 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,630 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 9th January 2025

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product very quick delivery extremely happy. *****”

Charley Chau 5 star review on 8th December 2020

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Posted 4 years ago

“Absolutely gorgeous, my puppy Willow loves it x”

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Posted 4 years ago

“Beautiful fleeces and arrived unbelievably quickly The fur one is so silky soft Will buy another one soon”

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Posted 4 years ago

“Purchased four of these to protect my large leather sofa and to provide extra comfort for ourselves and our four legged friends. Great service - arrived the next day. Luxurious quality product, quite expensive but well worth it. Very soft and cosy, the dogs love to snuggle into them. We can't go far over Christmas so we might as well spoil ourselves at home!!”

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Posted 4 years ago

“Our puppy whippet NATO just loves his new home - he loves it that much he’s also tried to eat it!”

Charley Chau 5 star review on 6th December 2020

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Posted 4 years ago

“My replacement cover arrived within a few days and is exactly what I expected. The size is a little bigger than the original which I had ordered 5 years ago but this makes it easier to fit in the mattress.”

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Posted 4 years ago

“Fantastic company. Best dog bed our beagle has ever owned! He loves it. It looks great and lasts forever.”

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Posted 4 years ago

“A beautiful product that is adored by my whippets. Large is just big enough for them both but I think that at some point I will need to order another as they lovingly wrestle to get in first to get the best spot inside.”

Charley Chau 5 star review on 5th December 2020

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Posted 4 years ago

“My vizsla loves this snuggle bed. Expensive but good quality and will last”

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Posted 4 years ago

“Just received a beautiful Silver Mink fur blanket for my whippet....he jumped straight on to it, on the sofa of course, & hasn't left it....100% success I think!.... thank you.”

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Posted 4 years ago

“Love Charley Chau! Great to deal with and wonderful luxury products!”

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Posted 4 years ago

“Great company, will be buying more.”

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Posted 4 years ago

“Ted loved his blanket, as soon as I placed the blanket in his bed he jumped straight into it. It's very well made, very soft and heavy. He loves it. Thank you, ☺️”

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Posted 4 years ago

“Great quality goods and really quick delivery”

Charley Chau 5 star review on 29th November 2020

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Posted 4 years ago

“My two whippets are spoilt by Charley Chau in our household - they have two large snuggle beds in our bedroom and a third large bed in our lounge all in Pewter linen and now have a lovely brand new charcoal spotty blanket that I can take out with us when we go out so that they can settle down if we stop mid way in a way at the pub. Sadly none of the pubs are open because of COVID lockdown so it is getting wrapped up for them for Christmas in the hope that we can put it to good use in the spring! We were lucky enough to win a £50 voucher from Charley Chau on their social media monthly competition so it was lovely to get the dogs a nice Christmas present with the voucher!”

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Posted 4 years ago

“Great customer service.”

Charley Chau 5 star review on 26th November 2020

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Posted 4 years ago

“Quality of product and delivery is excellent. Covers are easily washed. Just replaced the cover on a snuggle bed I purchased 4 years ago, mattress is still in perfect condition. My dog loves his snuggle bed.”

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Posted 4 years ago

“Very professional and my dog bed arrived super quickly. I also received a lovely handwritten note, which I thought was such a sweet touch.”

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Posted 4 years ago

“Snuggeliest snuggle duggle bed ever!”

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Posted 4 years ago

“Excellent quality as usual. Looks lovely on my son's doggy.”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,630 reviews