Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again excellent quality and service from Charley Chau.”

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Posted 4 years ago

“Really cuddly and snuggly - lovely.”

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Posted 4 years ago

“Such lovely and friendly customer service. Will absolutely be back for more!!”

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Posted 4 years ago

“Fantastic and very reliable company. And the products are great! The customer service is very courteous and helpful, very quick in providing answers to questions.”

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Posted 4 years ago

“This is my second order from Charley Chau. I got the oatmeal fake fur blanket in large for our own bed because we loved the slinky mink blanket. The oatmeal blanket is gorgeous. Our elderly dog no longer sleeps under the doona with us, he sleeps between the mink blanket and this new blanket at the feet of our bed, loves it! It is nice and thick, not quite as soft as the mink blanket, more the feel of fake fur, the quality is superb. I have to comment on the very quick delivery, it arrived quicker than orders from our own country!”

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Posted 4 years ago

“Bought a Snuggle bed for my whippet pup. Excellent design for the short haired hound with it’s built in cover. I know he’ll be snug all winter in this lovely bed.”

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Posted 4 years ago

“Lovely quality leather collar and very friendly service thank you”

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Posted 4 years ago

“Extremely kind and attentive to customer's needs. Recommend the shop!”

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Posted 4 years ago

“Lovely quality blanket”

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Posted 4 years ago

“A good product range, excellent communication and a pleasure to do busines with.”

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Posted 4 years ago

“Communication was excellent, and staff very helpful - a pleasure to do business with!”

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Posted 4 years ago

“Excellent service with quick delivery and a hand written note which was a lovely touch.”

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Posted 4 years ago

“All Charley Chau's products are the most incredible quality, really thoughtfully designed and beautiful. You can spend almost as much on something 1/20th of the quality which will last a couple of months or invest in something from Charley Chau which will last for years. Regret I didn't find them sooner but am now a lifelong convert. Fantastic customer service too!”

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Posted 4 years ago

“I bought Ducky Donut Dog Bed(M) for my two Italian greyhounds. Support was good. Delivery was fast. Product is ery good quality. My dogs are liked it right away. I highly recommend this.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Very beautiful products, extremely elegant and comfortable.. I couldn't think anything better for my little dog. Outstanding customer service.”

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Posted 4 years ago

“I’m so happy to have received the Ducky donut bed and the fleece blankets! My italian greyhound loves them all! Thank you Charley Chau 💗💗💗💗”

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Posted 4 years ago

“Lovely bed. Excellent service and I would like to order a doughnut bed and throw”

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Posted 4 years ago

“Really helpful from first point of contact and then throughout. I couldn’t decide re size and fabric choices and the team were there for all my questions. Ended up with the perfect bed for the cat and dog to share.”

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Posted 4 years ago

“Great quality, practical beds delivered efficiently. We now have several beds from Charley Chau and this one is perfect for outside use too.”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,627 reviews