Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,628 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a dark grey ducky donut bed for my two cockapoos and they both love it. In fact I think it’s more comfortable than our bed. I also ordered the following The double fleece dog blankets are so thick and supper soft. Both my cockapoos love them. The Russian blue faux fur blanket which is sooooo soft and so real like to touch. Both my boys particularly love this blanket. I originally ordered another faux fur blanket but changed my mind and wanted to change it. This was done quickly and without any hassle, I was very pleased with the Custer service I received 😊”

Helpful Report

Posted 5 years ago

Thank you so much for your review. I'm so glad that your dogs love their bed and blankets and that you were happy with the customer service you received. Best wishes, Alyson

Posted 5 years ago

“Excellent speedy service, very good looking high quality product.”

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Posted 5 years ago

Thank you for your excellent review. Best wishes, Alyson

Posted 5 years ago

“Memorable personal client service which never disappoints. All the products are top quality too. Thoroughly professional.”

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Posted 5 years ago

Thank you so much for your review David. I'm really pleased that you are happy with our service and products. Best wishes, Alyson

Posted 5 years ago

“Freddy is very happy x”

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Posted 5 years ago

Fantastic to hear that Freddy is happy with his Snuggle Bed :-) Best wishes, Alyson

Posted 5 years ago

“Both our pups love their beds. Despite his size the deerhound is determined to fit into all of them!”

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Posted 5 years ago

Thank you for your review. I'm really pleased that all of your dogs love their Charley Chau's. Best wishes, Alyson

Posted 5 years ago

“this is the forth time i buy online from charlie chau, i've never been to the shop in flesh, but their deliver service is just perfect. high quality products delivered fast and safe.”

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Posted 5 years ago

Thank you for your review. It's great to hear that you are satisfied with the quality of our service and products. Best wishes, Alyson

Posted 5 years ago

“Well I would like to commend Charley Chau highly. Firstly I bought a snuggle bed. My three Italian Greyhounds love it! It is situated in the lounge where they all snuggle together. Then I purchased the mummy dog a new collar and lead - how beautiful she looks! I have now purchased a gorgeous rattan bed. My dogs love it! It looks s beautiful and makes my little dogs very happy. Thank you Charlie Chau. X”

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Posted 5 years ago

Thank you for your review Caroline. I'm so glad that all your dogs love their Charley Chau beds and the collar and lead set. Best wishes, Alyson

Posted 5 years ago

“I bought the rattan basket for my Scottie and he loves it sides are nice and high so loves snuggling down in his Sherpa fleece curled up getting a puppy in July so will be investing in another one !😀”

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Posted 5 years ago

Thank you for your review Kate. I'm really glad that Bertie loves his Rattan basket and that he gets on well with his new little friend Martha! Best wishes, Alyson

Posted 5 years ago

“Beautiful collar, the second one I’ve purchased for my Whippet. Fast delivery too, I’m really pleased.”

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Posted 5 years ago

Thank you for your review, I'm really pleased that you love your collar and are satisfied with the delivery time. Best wishes, Alyson

Posted 5 years ago

“Excellent bed :-) I wish I had bought this bed from puppyhood...”

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Posted 5 years ago

Thank you for your review, I'm really pleased that you love your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Delighted to receive this beautiful new bed for Bailey here in Spain just 6 days, including the weekend and bank holiday after ordering it. Bailey loves❤️It.”

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Posted 5 years ago

Thank you for your review Claudia. I'm so glad that you and Bailey love your Charley Chau bed. Best wishes, Alyson

Posted 5 years ago

“I bought this one as a gift for a friend who has just got a dachshund puppy. We have at least 3 of these dotted around our house and shop ourselves for our own dachshund, and always get compliments on how gorgeous the bed (& dog!) is... an absolute must x Honestly wouldn’t even think about buying anything different.”

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Posted 5 years ago

Thank you for your review. I'm really pleased that you and your friend love your Charley Chau beds. Best wishes, Alyson

Posted 5 years ago

“This is a very informative post. It’s answered a lot of our questions so It seems like taking our beloved pooch to Normandy is going to be a lot easier than we thought. Thanks and happy travelling!”

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Posted 5 years ago

Thank you for your review and have a lovely holiday in France! Best wishes, Alyson

Posted 5 years ago

“Our lurcher loves it! Will definitely shop here again”

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Posted 5 years ago

Thank you for your review, I'm really pleased that you and your dog love your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Fantastic! My new bedlington whippet adores her fluffy rug and their service was brilliant.”

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Posted 5 years ago

Thank you for your review, I'm really pleased that you and your dog love your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Lovely products, we get so many compliments on Phoebes collar, it's very comfortable for her and well made. Great customer service also”

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Posted 5 years ago

Thank you so much for your review Hannah, I hope that Phoebe looks good in her new Daffodil collar! Best wishes, Alyson

Posted 5 years ago

“Brilliant service. I live in France and needed a collar urgently for my puppy. I phoned and explained my issue. The collar arrived 3 days later. It is perfect. Faultless product and great customer service. Thanks Caroline and little Ruby.”

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Posted 5 years ago

Thank you for your review Caroline, really pleased to help. I'm glad that you and Ruby love your Charley Chau collar. Best wishes, Alyson

Posted 5 years ago

“Very helpful, super quick delivery, would highly recommend.”

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Posted 5 years ago

Thank you for your review Sarah, it's great to hear that you are happy with your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Great customer service, lovely products. Ordered two house collars and two normal collars and they look very stylish, great colours, really good quality. Thank you!!”

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Posted 5 years ago

Thank you for your review, it's great to hear that you are happy with your Charley Chau collars. Best wishes, Alyson

Posted 5 years ago

“Absolutely gorgeous....total quality...the faux furs can't be bettered. Service is friendly and efficient. ⭐⭐⭐⭐⭐ Five star all round.”

Helpful Report

Posted 5 years ago

Thank you for your review, it's great to hear that you are happy with your Charley Chau. Best wishes, Alyson

Posted 5 years ago

Charley Chau is rated 4.9 based on 1,628 reviews