Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made bed and was delivered within a few days Gracie our whippet loves it”

Charley Chau 5 star review on 21st August 2021

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Posted 3 years ago

Hi Julie, Thank you and Happy Snuggling to Gracie xx Bests, Jenny

Posted 3 years ago

“Both my recuse dogs adore there beds, my little old lady just loves to curl up in her ducky donut bed as she likes to be a little higher off the floor and rest her head on the sides. Once she’s out I can’t just fluff the sides back up and your never know she’s even been in it. Our first beds the deeply dishy are still going strong even after 6 years they wash really well and come out like new still. I would highly recommend these beds.”

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Posted 3 years ago

Hi Tina, Thank you for leaving your lovely review and the fab photo of your girl. She beautiful and so lovely to see her enjoying the Ducky Donut. And fantastic that your Deepky Dishy Beds are still going strong! Bests, Jenny

Posted 3 years ago

“Excellent quality and brilliant customer service, love our new collars thank you.”

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Posted 3 years ago

“I might have a small addiction to Charley Chau beds… they’re beautiful so fit in with the house decor yet practical as everything can be washed and the mattresses protected.”

Charley Chau 5 star review on 20th August 2021

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Posted 3 years ago

Hi Lucy, Thank you for your leaving your review and the fab photo. Just beautiful! And love the little steps you've created for your doglets to get into their Charley Chaus. Happy Snuggling xx Bests, Jenny

Posted 3 years ago

“Amazing from quality, order process and delivery.”

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Posted 3 years ago

Thank you Muriel!

Posted 3 years ago

“My elderly cavalier King Charles spaniel is very grateful now that her (inherited) orthopaedic bed no longer has to be put in the washing machine and dried for days at a time on the washing line each time she cannot make a dash outside for a pee! No longer does she have to patiently wait numerous days for the comfort of her bed which relieves the aches in her once very active (after rescuing from a dire puppy farm) legs. Thank you Charley Lau, from a very happy and contented Tilly.”

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Posted 3 years ago

Hi Philippa, Thank you and smooches to Tilly xx Bests, Jenny

Posted 3 years ago

“Absolutely love our new dog bed. It's gorgeous and our dog adores it. Thank you! Awesome service, lovely note with her bed and the proof is in the pudding, she's chosen it over the sofa!”

Charley Chau 5 star review on 18th August 2021

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Posted 3 years ago

Hi Eleanor, Thank you for your lovely review and the photo of your beautiful girl. Happy Snuggling sweetie xx Bests, Jenny

Posted 3 years ago

“It really is a good buy. Our 11 month old whippet, Billy Bobby, had decided to be my alarm clock at about 6.30 every morning and howled at the bottom of the stairs (child gate in place) until I came down. Ok on lovely bright summer mornings I thought but during the cold dark winter? Then I got her a Charley Chau bed. Immediately no more early dog alarm! She is so cosy, sometimes I have to force her to get up and out for a wee. The three of us still have a morning cuppa in our bed though.”

Charley Chau 5 star review on 17th August 2021

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Posted 3 years ago

Hi Dawn, Thank you for leaving us your review and posting the photo of your gorgeous Billy Bobby xx I'm glad you're getting a lie in now :-) Bests, Jenny

Posted 3 years ago

“Very efficient company to deal with.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Brilliant as always. Thank you. I have two very snuggley Italian greyhounds who just love Charley Chau. Xxxxxx”

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Posted 3 years ago

Hi Caroline, Thank you and smooches to your puplets xx Bests, Jenny

Posted 3 years ago

“My Whippets absolutely love these Charley Chau beds ! They have one each, but prefer to get in one that’s already been warmed up by one of the others ! The beds are very comfy and they love the top covers. The covers are easily removed for washing and wash beautifully ! The dogs are very happy with the beds ! I’m happy too !”

Helpful Report

Posted 3 years ago

Hi Linda, Thanks for leaving your review and I'm glad you're all happy with the Snuggle Beds. Happy Snuggling! Bests, Jenny

Posted 3 years ago

“Always an excellent service with good communication and very good customer service too.”

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Posted 3 years ago

Thank you Gilly!

Posted 3 years ago

“Best beds ever! Best company to buy from! Superb communitcations from strat to finish.”

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Posted 3 years ago

Thank you Julie!

Posted 3 years ago

“My beagle loves the snuggle beds. We have three in the house! Highly recommend the quality. Very easy to wash. One simply removes the covers.”

Charley Chau 5 star review on 15th August 2021

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Posted 3 years ago

Hi Richie, Thank you for leaving your review and lovely to see your Beagle enjoying the Snuggle Bed. Happy Snuggling! Bests, Jenny

Posted 3 years ago

“Best Buy ever my two sausages love them. No sooner then putting the beds on the floor they snuggled up in them and didn’t move all evening. 2 very happy dogs and the covers are very easy to put on and of for washing, I don’t normally write a review but this product is a 10 out of 10”

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Posted 3 years ago

Hi Darren, Thank you for leaving your review. I'm so glad you're all happy with the Snuggle Beds and new covers. Happy Snuggling! Bests, Jenny

Posted 3 years ago

“We bought two Ducky Donut beds for our French Bulldogs. These beds certainly justify the price tag as they are extremely well made to a high quality. The removable cover is also a big plus to be able to wash them. Our dogs absolutely love them, would highly recommend. Also the double fleece blankets are lovely and a brilliant addition to the beds and the larger ones for the sofa.”

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Posted 3 years ago

Hi James, Thank you for taking the time to write your review and for posting the photo of your two adorable Frenchies. And so glad that you and your doglets are happy with the Ducky Donuts and Double Fleece Blankets. Happy Snugging! Bests, Jenny

Posted 3 years ago

“Lucia’s 2nd Charley Chau bed, she adores them and races to get in at night and snuggle down and sleep for about 9 hours, brilliant beds”

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Posted 3 years ago

Hi Jane, Thanks for leaving your review and I'm glad the Lucia is a Charley Chau fan. Happy Snuggling Lucia xx Bests, Jenny

Posted 3 years ago

“Bought the Arden Grange pate for the licky mats. 5 minutes peace a day🙈 Also great for giving meds x”

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Posted 3 years ago

Hi Hilary, I'm glad the Liver Paste has been a success with the Lickimats. Our guys love it too. Bests, Jenny

Posted 3 years ago

“The only place to buy a bed that will last. Bought my third bed as my Louis is spoilt. He has a bed in every room. And with such gorgeous choices, I always find sometimes to match the room. And other products are great. Shampoo and liver paste. Trust their products every time. Thank u”

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Posted 3 years ago

Hi Louise, Thank you for taking the time to write your review. I'm so please that you and Louis are happy with our beds. Smooches to Louis xx Bests, Jenny

Posted 3 years ago

“We love treating our Whippet, Mac, to what we call 'A Charley Chau', they're all beautifully designed, easy to take care of and sumptuously soft for our boney friend! We recently bought a new velour bed but we missed out on the discount on offer as the email went in to our spam folder, so lesson learned, check your spam before you complete your order!”

Charley Chau 5 star review on 14th August 2021

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Posted 3 years ago

Hi Kirsty, Thank you for taking the time to write your review and for the photo of Mac. Lovely to see him so settled in his Deeply Dishy Bed. Smooches to Mac xx Bests, Jenny

Posted 3 years ago

Charley Chau is rated 4.9 based on 1,627 reviews