Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,628 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,628 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful products with an amazing customer service ethos”

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Posted 6 years ago

“I have 2 beds now and my furbabies love them! Good quality, don’t loose their shape and do well in the washing machine.”

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Posted 6 years ago

“Thank you Charley Chau, for your excellent product and service. We recently bough some beautiful Double Fleece Dog Blankets Medium on line and everything was perfect from purchase to delivery!! Attention to detail wonderful. Love Charley Chau, from friends love their blankets. Love Luce xx”

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Posted 6 years ago

“They’re just brilliant for my small terrier who is so spoilt she has two beds!”

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Posted 6 years ago

“I've now had 4 orders from Charley Chau and have had wonderful, friendly service and quick delivery on all of them. The snuggle beds in velour are sumptuous and beautifully made and my little whippet now has one upstairs and one downstairs - she shows how much she likes them by the amount of time she spends lying in them!”

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Posted 6 years ago

“Beautiful collar, fits perfectly and our small dog finds it much more comfortable to wear. Great service as well so 100% happy.”

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Posted 6 years ago

“Excellent service. Speedy delivery and loved by my whippets”

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Posted 6 years ago

“Percy the dachshund absolutely loves his new bed to snuggle into . Thank you very much x”

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Posted 6 years ago

“Fantastic bed, our whippet boy Peanut loves it. Exceptional service and customer care as well!”

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Posted 6 years ago

“Excellent company selling top quality goods. I have two velour snuggle beds for my Italian greyhounds and recommend them to all whippet/ Italian Greyhound owners without hesitation.”

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Posted 6 years ago

“Charley Chau are so accommodating and pleasant. I had no problems with my purchase other than it was too small ( my fault ). I spoke to them over the telephone and found the extremely helpful in returning my purchase. Sometimes picking up the phone is a far better way to get things done and you get to speak to nice people as well.”

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Posted 6 years ago

“Bought Christmas cards and I love them, excellent quality and a beautiful dog!!”

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Posted 6 years ago

“Just purchased my second bed after 3 years of having the first one. Such a wonderful bed for my miniature dachshund, her absolute favourite ! The best doggy beds in town, thank you Charley Chau. X”

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Posted 6 years ago

“We stumbled across Charleychau by accident when looking for a tunnel bed but now we wouldn’t dream of shopping anywhere else. Fabulous quality beds and covers and great customer service.”

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Posted 6 years ago

“Bolt loves her new bed cover and she has put the velvet one on her list to Santa :))”

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Posted 6 years ago

“The blanket is lovely and much appreciated by my elderly Whippet. However I'm still not sure that the colour is as depicted. Thank you for your help . Margaret Stroutssomewhere”

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Posted 6 years ago

“We love Charley Chau! We have bought a few products from these guys over the years for Mour Whippet, Mac, and they are all fantastic - great quality materials, they wash again and again, they stay looking as new, in fact we haven't needed to replace anything we've ever bought we just can't resist adding to Mac's collection!”

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Posted 6 years ago

“The terrier tunnel that I really wanted was not in stock, and not likely to be anytime soon, so what I actually bought was my second choice, and charleychau expedited it promptly & efficiently.”

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Posted 6 years ago

“Excellent service and prompt delivery.”

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Posted 6 years ago

“Great choice and such good quality, we wouldn't buy Arthur's bedding from anywhere else now.”

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Posted 6 years ago

Charley Chau is rated 4.9 based on 1,628 reviews