Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,627 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I think I may need to buy another ducky donut bed as my toddler loves it just as much as the dog! Thankfully we ordered a large so both fit in it perfectly. It’s ridiculously comfy and a firm favourite in our house!”

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Posted 4 years ago

“My dog loves his new mini bolster. Resting his head on it now.”

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Posted 4 years ago

“My whippet enjoys her snuggle bed, which I hope will offer her some respite when the fireworks take off.”

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Posted 4 years ago

“Think it’s still a hit”

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Posted 4 years ago

“I have two deeply dishy velvet dog beds for my two rather spoilt dachshund’s. Stanley was sick on his bed yesterday so I took the cover off and wiped the plastic sheeting then washed the cover! It always comes up like new & is an amazing quality bed. Every penny well spent on these fantastic beds! It’s worth that little bit extra in the short term. Long term you save because quality & amazing design & washability always wins... And ... They also are a beautiful addition to any room.. Customer service ⭐️⭐️⭐️⭐️⭐️⭐️6 star’s .. if there was a 6 star rating 🤔”

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Posted 4 years ago

“Charley Chau products are amazing, our dogs love the beds! We have been using them for years and again the new beds didnt disappoint, they are brilliant. Both dogs jumped into their new beds straight away and the orange color is amazing! Extramely good quality and beds look really stylish. Big thank you again!”

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Posted 4 years ago

“Could be better... keep doing the god work 🤘🏻”

Charley Chau 5 star review on 4th October 2020

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Posted 4 years ago

“Brought a house dog collar for a dachshund which is very soft and comfortable for her small neck. Very friendly and enjoyable service. Thank you”

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Posted 4 years ago

“I have been buying dog beds from Charley Chau ( and replacement covers) for a number of years. They are always very efficient, look lovely, wear well and my dogs love them.”

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Posted 4 years ago

“These Charley Chau blankets are so soft, they are absolutely lovely. Much better quality than cheaper ones and perfect for blending in with home furnishings and keeping a more luxurious look (and just as importantly, a luxurious feel!).”

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Posted 4 years ago

“This is my second bed for our pet she loves it great quality.”

Charley Chau 5 star review on 30th September 2020

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Posted 4 years ago

“My mini dachshund adored it from the first moment. We only see her nose peeking out when she is in it. We will definitely order another for our whippet puppy when she grows up. Lovely colour.”

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Posted 4 years ago

“Beautiful designs and wonderful quality are the hallmarks of a Charley Chau product. The girls are super helpful too.”

Charley Chau 5 star review on 26th September 2020

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Posted 4 years ago

“High quality materials, attention to detail and great customer service.”

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Posted 4 years ago

“We have been using Charley Chau beds for years and again they delivered amazing two beds for our boys! Very fast delivery, items were packed really well and when I opened the new beds, boys jumped in straight away! Thank you very much, amazing products, happy doggies, happy owners!! xx”

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Posted 4 years ago

“Great company- great understanding of the needs of a stylish pooch ;-)”

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Posted 4 years ago

“New rescue puppy and wanted to make her crate super comfortable... love this bumper and so does she. Arrived really quickly. Great service”

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Posted 4 years ago

“Goodness me the Russian Blue blanket has got to be the softest and most luxurious faux fur I have ever seen! Unfortunately I am not sure the Spaniel for whom it was purchased is ever going to get a look in as my daughter has fallen in love with it. The blanket is Wonderful quality, heavy and beautifully made. Excellent service. Thank you Charley Chau!”

Helpful Report

Posted 4 years ago

Charley Chau is rated 4.9 based on 1,627 reviews