Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,922 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

Write Your review

Tell us how Charles Hobson Mens & Ladies Wear made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would shop here again and again purely because of the excellent customer service I received. Item had to be returned due to wrong colour being sent out, but the staff were amazing and so apologetic from start to finish (even though it was a packing error from the factory).”

Helpful Report

Thank you for this kind and generous review. It was a bit of a mix up wasn't it but I am so glad we got to the bottom of things. You were extremely patient and understanding in the circumstances. We look forward to being of use to you again. Kind regards Charles Hobson

“First rate service,very swift delivery and kept informed at every stage. Ihave not used this company before but was really impressed also goods as stated. Well done.”

Helpful Report

“Good experience with the purchase process.”

Helpful Report

“Excellent customer service with great communication.”

Helpful Report

“Easy to order, quick delivery, good communication. Issue with initial ordered item, promptly resolved. Would recommend this business. Thank you”

Helpful Report

“Excellent price and unbelievably good service.”

Helpful Report

“Have ordered from Charles Hobson in the past so had no hesitation in purchasing a pair of Loakes Myers boots at a great price. Fitted perfectly and the purchase process faultless. Would highly recommend to anyone.”

Helpful Report

“Impeccable from start to finish.”

Helpful Report

“Top class service”

Helpful Report

“Great choices and plenty of sizes available not to mention payment options to suit everyone, delivery was quick and frequent shipment updates”

Helpful Report

“Great experience and delighted with my purchase”

Helpful Report

“Bought an item then cancelled it within 10 minutes. Still sent it out as nobody works weekends, wasted time and money trying to speak to anyone in customer services before the faff of sending it back at a cost, useless”

Helpful Report

Apologies for your poor experience with us. I can see that an email requesting cancellation from you did regretfully end up in our spam folder. We do try to check this regularly, however as a very small, physical shop too, we are not always able to check every day. As you order included next-day-delivery, we processed it as quickly as possible for our dispatch team to attend to. Our store would indeed have been open on the Saturday that you placed your order, however, and we would have been more than happy to assist you over a phone call or the chat option on our website. We do apologise again for the inconvenience this caused to you. Kind regards, Charles Hobson

“Very quick delivery. Husband loves his new boots! Thank you.”

Helpful Report

“Ordered one day, came the next. Brilliant service and product.”

Helpful Report

“Outstanding customer service.”

Helpful Report

“I ordered a Barbour jacket which was competitively priced from Charles Hobson. The ordering of it was easy and Charles Hobson kept me informed throughout on the delivery progression. It arrived within 3 days. I am really pleased with the communication and wouldn’t hesitate to shop with them again”

Helpful Report

“Excellent service. Had to return the item twice due to size and on both occasions replacements were despatched promptly and arrived the next day. Would definitely recommend. Thank you.”

Helpful Report

“Very quick delivery, straightforward ordering and an easy website to navigate.”

Helpful Report

“Excellent service & very quick delivery. Would definitely recommend & shop with them again.”

Helpful Report

“I have no hesitation in recommending Charles Hobson Menswear. The price for the Barbour jacket I ordered was the best price I had come across in my searches online. The jacket was despatched very quickly and arrived within a few days. I was happy with my purchase and very pleased with the excellent service and will certainly buy from this shop again.”

Helpful Report

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,922 reviews