Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,922 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient delivery of my jacket. Unfortunately the garment was a bit neat on me, despite me going up from my normal “medium’ to a “large”, so I had to return the item. So far no criticisms of Charles Hobson.”

Helpful Report

We are sorry that the fit was not right for you. We hope we can be of service to you in the future. Kind regards Charles Hobson

“Phoned asking about a Barbour jacket. The young man, Chris, couldn't have been more helpful. Jacket arrived the next day and I'm delighted with it. I would definitely buy from them again.”

Helpful Report

We are so pleased we were able to be of help and you were delighted with your purchase. Chris has not stopped reminding us of how helpful he can be... :-) We look forward to being of service to you again. Thank you and kind regards Charles Hobson

“Excellent service”

Helpful Report

Just as it should be. Thank you for taking the time to leave a review. Kind regards Charles Hobson

“All good”

Helpful Report

Then we are pleased! Thank you for taking the time to leave a review. Kind regards Charles Hobson

“Excellent fast service, good price saw same jacket £40 more expensive. Would definitely use again.”

Helpful Report

Thank you for your great review Julie. We look forward to being of service again. Kind regards Charles Hobson

“Very happy with Charles Hobson. Really clear website, competitive prices and excellent customer service. The only issue was with delivery but I totally understand that this was the delivery company’s fault and not Charles Hobson’s. I paid for next day delivery option (ordered on the Thursday and expected arrival on the Friday) It did not arrive until Monday late afternoon/early evening. I needed the product for the weekend event and therefore the whole purchase was a waste really - But Charles Hobson phoned personally to apologise for the mistake explaining that the delivery company that they use is normally very efficient and a full refund of the next day delivery cost will be actioned. Very happy with the product and high level of customer service. Will use again. Best wishes, Rich Sutton.”

Helpful Report

Thank you Rich for your honest review. On the very rare occasion something is not as it should be we will always work hard to make things right. We look forward to being of service to you again. Kind regards Charles Hobson

“Definitely will be getting stuff there again.”

Helpful Report

We look forward to being of service to you again Graham. Thank you for taking the time to leave this positive review. Kind regards Charles Hobson

“Good product and service”

Helpful Report

Thank you for taking the time to leave this positive review. We hope to be of service again. Kind regards Charles Hobson

“Customer Service how it should be. Amazing service!”

Helpful Report

Thank you Kerry, we always try our best to make sure everything is as it should be. We look forward to assisting you again. Kind regards Charles Hobson

“Excellent service and quick delivery”

Helpful Report

Just as it should be! Thank you for taking the time to leave this lovely review. Kind regards Charles Hobson

“I bought a jacket a year ago and was extremely happy with the service I received. Unfortunately the jacket developed a fault. I rang the store and spoke to Chris who couldn’t have been more helpful, offering to get it sorted for me if I could send it back them. I decided to drive up to the store from Nottingham as I was visiting York anyway. And I am so glad I did, I met Chris and Charles today and I have to say that I was completely blown away by how friendly and helpful they both were. They went above and beyond to sort my problem for me. I would just like to say a big thank you again. It was well worth the 96 mile trip. Just wish I lived closer. I would be in the store every week. Keep up the good work guys. First class.”

Helpful Report

We were delighted that you came to visit us. As you can appreciate things can go amiss but we will always strive to put things right. Hopefully you will call in and say hello when you are in the area again. In the meantime we hope our online service will suffice. Thank you and kind regards Charles Hobson

“I really can't fault the service I received. Purchased a Barbour Jacket on-line, £50 cheaper than in a shop. Delivered within two days. Absolutely no complaint with anything. Will certainly use again.”

Helpful Report

We look forward to serving you again. Customer satisfaction is our highest priority. Thank you and kind regards Charles Hobson

“The best as always!”

Helpful Report

We do try! Thank you and kind regards Charles Hobson

“Super quick delivery excellent quality item, will definitely use again thank you”

Helpful Report

We look forward to serving you again. Thank you for taking the time to leave this friendly review. Kind regards Charles Hobson

“After a lifetime in the menswear trade, I am constantly saddened by the disappearance of the classical menswear shops. Charles Hobson ‘bucks’ this trend in his beautiful shop, trading under traditional values of retailing quality stock at sensible prices, with top class service. This shop is well worth a visit.”

Helpful Report

Thank you so much Mr Heppenstall for your kind words. We always look forward to your visits and hope to do so for many more years to come. Kind regards Charles Hobson and all the staff.

“Absolutely first class,extremely fast dispatch,very competitive price.A very pleasant transaction and would recommend this company.”

Helpful Report

Thank you for your kind words, we think you should expect nothing less. Kind regards Charles Hobson

“Good”

Helpful Report

Thank you for taking the time to leave a review. Kind regards Charles Hobson

“Great online service with regular email updates, delivery progress and a great price on my product.”

Helpful Report

Just as it should be. We look forward to being of service to you again. Kind regards Charles Hobson

“I was really pleased with both the price for my Barbour jacket and the incredibly swift delivery. Well done. I will be back for more.”

Helpful Report

And we look forward to being here for you Mr Alves. Thank you for your lovely review. Kind regards Charles Hobson

“I received excellent and efficient service from mr hobson himself,when i ordered a Barbour jacket over the phone after researching the product and the best price Online.i had a few queries and he was most helpful and reassuring. The jacket arrived the next day by courier as promised. I would have no hesitation in recommending them.”

Helpful Report

We are delighted you were pleased with our service and took the time write this lovely review. We look forward to being of service to you again. Thank you and kind regards Charles Hobson

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,922 reviews