Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,921 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This jacket was purchased as a gift for our son in law as he often commented on my Barbour Sapper jacket, he was very pleased. The customer service by Charles Hobson and very quick delivery was excellent, and the quality of Barbour remains superb. Thank you.”

Helpful Report

Thank you for this glowing review. We agree that the Barbour Sapper is a great jacket and are delighted your son in law is pleased with his. We hope to be of use to you again. Kind regards Charles Hobson

“Amazing service.”

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“Brilliant company to deal with extremely helpful on the phone 10/10 service will definitely be using you again”

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“I rarely write a review but felt that this company was well deserving of one. Their price for my Barbour Sapper mens jacket was very competitive. The ordering process was simple and communications up to the point of delivery were excellent. Goods were as described and a returns label enclosed should the need be. An added benefit was the free postage. I would gladly recommend this company.”

Helpful Report

Thank you for this glowing and informative review, we really appreciate your feedback and value your recommendation. We hope to be of use to you again. Kind regards Charles Hobson

“Excellent service and very fine Footwear.”

Helpful Report

“The product I purchased did not fit. I have a XXL Barbour Jacket that fits really well, so thought buying a XXXL would fit also. It was about 150cm smaller. Have Barbour changed their sizes? Cost me £21.00 to buy and return jacket not fit for purpose. No problem with shop but are they aware of a sizing problem with Barbour?”

Helpful Report

Thank you for your interesting review. It is worth noting that your Barbour Sapper jacket is a regular fit and the Barbour Tourer Duke jacket a slim fit, but even we are incredulous at a difference of 150cm. We are sorry that on this occasion we could not be of use to you but hope you would consider speaking with us before you purchased another Barbour jacket as we are more than happy to advise on the vagrancies in sizing and style. Kind regards Charles Hobson

“Excellent service. Will definitely shop here again.”

Helpful Report

“Great customer service and prices from this small family-owned company. I prefer to support the small businesses so that we are not left in the control of large global companies. Support UK small businesses.”

Helpful Report

We feel exactly the same way. It is a great sadness that we have lost so many independent high street shops and we work hard to remain a presence. Thank you for taking the time to shop with us. We hope to be of use to you again. Kind regards Charles Hobson

“I found Charles Hobson following a Google search. They had a brilliant variety of items and very keen pricing. I initially had a problem with the PayPal payment for the item I had selected. I called up to discuss and was met with a friendly, knowledgable and helpful staff member. When I placed a further order, I was phoned to confirm and the item was despatched and delivered the next day. Unfortunately, it was too big, but the returns process was simple and straightforward. A replacement item was sent the very next day. The service was excellent; they are a small outfit, but they excel at customer service and that makes you want to return - which I will do. Thank you very much.”

Helpful Report

We are so pleased we managed to get you the correct fitting garment in the end, and are delighted you are pleased with your purchase and our service. Thank you for this super, informative review. We look forward to being of use to you again. Kind regards Charles Hobson

“Great products, great service! I will continue to buy from Charles Hobson Menswear...”

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“The shoes I ordered arrived in good time and the condition was perfect, I would use Charles Hobson Menswear again.”

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“I ordered a jacket at a good price and it arrived very promptly”

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“My online order, purchased as a gift, arrived quickly, was well-packaged and in pristine condition. This was a Barbour gilet and the most competitive price I had found online. Unfortunately, the style and fit of the garment did not suit the recipient and so I had to return it. The returns process was straightforward and uncomplicated. Customer service was excellent.”

Helpful Report

Thank you for this lovely informative review. We are sorry that the garment you chose was not right for the recipient but hope we may be of service to you in the future. Kind regards Charles Hobson

“Excellent service and returns policy will definitely use them again cannot fault them”

Helpful Report

“Poor delivery for the price paid. Had I known it would take over a week I could have picked it myself. Will not be buying from here again purely due to the postage!”

Helpful Report

We are so sorry that your shopping experience with us was not what you, or we, hoped. There was a glitch in your delivery from DPD and we apologise sincerely for any inconvenience caused. Please do not hesitate to contact us directly if things are not progressing as they should as we will always do our utmost to put things right. Please accept our sincere apologies. Kind regards Charles Hobson

“The jacket arrived quickly and was in excellent condition. We would definitely recommend you! Thanks.👍”

Helpful Report

“Needed to replace my well worn Barbour International jacket Found one online at a great price with free delivery Ordered in the afternoon and it arrived lunchtime the following day Fabulous service and great value with a huge selection of quality items I will definitely be making more purchases in the future”

Helpful Report

Thank you for this lovely, glowing review. We work hard to make your shopping experience with us as smooth and pleasant as possible. We look forward to being of use to you again. Kind regards Charles Hobson

“Shoes, quick service and price are all great. Delivery by DPD was frustrating as not able to change the time or specify a place to leave the parcel and the notification was only 4 hours before delivery.”