Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,921 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought £200 Barbour Wax Jacket for present ... Arrived in sinlge lay cheapest plastick almost ripped ... Will not use this service for sure ! Wrote email long a go never got response...”

Helpful Report

Hello. We're sorry to hear you had a bad experience with your order. We send all Barbour jackets out in their original Barbour bags, as these are designed to best protect the wax while inside them. Unfortunately we have no record of any emails from you, nor any that may have accidentally ended up in our spam or discarded folders. We are also available over the phone or via the message system on our website to answer any queries, and had we known of the issue we would of course have done our best to rectify it for you. Apologies again regarding any negative aspects of your order with us. Kind regards, Charles Hobson

“Absolutely impeccable service. I bought a Barbour jacket which arrived incredibly quickly and was beautifully packaged.”

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“Fantastic company with excellent customer service, had an issue with the quality of a pair of boots I had ordered - it was sorted out with a quick phone call and had a new pair of boots sent out straight away which are fantastic and am wearing them every day! Would highly recommend.”

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“After many weeks of searching the internet, I decided finally upon the Barbour Corbridge in Rustic. I placed the order after the 3 pm next-day delivery deadline but despite this, the staff at Charles Hobson arranged for next-day delivery! The coat is simply fantastic and the service I received and the well-designed website, made the whole process so easy. I will certainly shop there again. The next time I am in York, I will make a special visit to the shop.”

Helpful Report

We very much look forward to your visit, we will pop the kettle on when you do. Thank you for this lovely review, we hope our service reflects that we are people who care about our customers. Kind regards Charles Hobson

“Great service excellent price and a lovely coat. Thank you. We will use your company again.”

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“Great price and delivered promptly”

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“Great Service efficient timely & professional would highly recommend.”

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“Very fast and efficient online ordering service- our item came 3 working days after we paid and in perfect condition- excellent!”

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“First class customer service and company. Cannot fault the service I received. Will definitely shop with this company in future.”

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“First time buyer used the website to purchase a Barbour jacket. With the cost being over £200 it's important that I was satisfied with the product. The quality was as expected from barbour and it was well. Packaged and unspoiled. The size I order was too big and once I sent the item back it was exchanged and redelivered within 7 days from point of return. I did contact the customer help desk to ensure I'd receive within that time frame due to a holiday booked. They were very pleasant and assurance was given. They remained true to their word and thus I won't hesitate using this site again and I fact will make it one of my go to sites for new clothing. 10/10”

Helpful Report

Thank you for this terrific review, full of information. We are delighted you are happy with our service and look forward to being of use to you again. Kind regards Charles Hobson

“Great product. Great company etc”

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“Fantastic service, quick delivery and a really nice jacket.”

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“I bought shoes online from Charles Hobson over holiday weekend. The service was outstanding. I was notified about my order at each step of processing. The delivery was very fast by courier, with clear instructions inside about returns, if needed. The shoes themselves are perfect & the price was better than elsewhere. Thankyou”

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“Excellent customer service and communication. Fast delivery times. Recommend highly!!”

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“Order received very quickly. No issues would use again”

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“Quality of all garments is very good and service is outstanding”

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“This is the first time I have purchased from Charles Hobson and it's been a pleasure... I placed my order for 3 pairs of shoes on Monday morning, unfortunately I had made a mistake when so doing, so I phoned the customer support and was able to rectify my error with ease and the order was still despatched the same day and arrived the next! Brilliant service...Oh, the shoes? Fantastic...”

Helpful Report

Thank you for this great review. The information you provide is invaluable. We cannot emphasise strongly enough how available we are (during shop hours) to discuss over the telephone or via email any issues or queries you might have. We just want you to have a great experience when shopping with us either online or in our lovely shop in Easingwold. Kind regards Charles Hobson

“Great price, great service”

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“First time I bought something from Charles Hobson and it will not be the last. Goods arrived promptly and as described. Excellent prices.”

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“Item purchased at competitive price. Delivery was the next day. Unfortunately item had some staining, but following a phone call; a replacement was received the following day. Very impressive service.”

Helpful Report

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,921 reviews